Smile Train, Inc.

Rating: 2.98 stars   93 reviews

Address:

41 Madison Ave 28th Floor New York NY 10010 USA

Mission:

Smile Train is an international children’s charity with a sustainable approach to a single, solvable problem: cleft lip and palate. Millions of children in developing countries with unrepaired clefts live in shame, but more importantly, have difficulty eating, breathing and speaking. Cleft repair surgery is simple, and the transformation is immediate. Our sustainable model provides training and funding to empower local doctors in 85+ developing countries to provide 100%-free cleft repair surgery in their communities. We use the “teach a man to fish” model focusing on training local doctors to perform cleft repairs in their communities. Those doctors then go on to train other doctors creating a long-term, sustainable system. Patients see their smile for the first time, parents cry tears of joy, lives and communities are changed forever. As a result of our efficiency and with the support of our donors and partners around the world, Smile Train has transformed the lives of more than one million children by giving them the power of a smile -- that's roughly 350 surgeries a day and 128,000+ every year. Join us and change the world one smile at a time.

Results:

Since its beginning in 1999 Smile Train has provided more than 1,000,000 free surgeries for children who would otherwise never have received it.

Target demographics:

children suffering from cleft lips and palates

Direct beneficiaries per year:

127,000+

Geographic areas served:

85+ of the world’s poorest countries

2016 Top-Rated Nonprofit
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More Info

1-800-932-9541
www.smiletrain.org

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Reviews for Smile Train, Inc.

Rating: 5 stars  

My experiences witnessing the barriers to dental care motivated me to become involved with the organization Smile Train. I have fundraised for treatment for children with clefts and provided literacy to the community about cleft conditions. My involvement with this organization not only fulfilled me deeply, but also gave me a background in oral and maxillofacial terminology while also improving my communication and teamwork skills. This experience will inevitably prepare me for a career as a dentist and help me reduce health-care disparities.

 
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Rating: 5 stars  

Smile Train is one of the best charities I have ever been involved with. As a volunteer at many of their events, I have had the chance to interact with the amazing staff who care so much about the organization. This is such an amazing cause and I am proud to be a supporter. They have changed so many lives all over the world!!

 
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Rating: 5 stars  

I support smile train because they are amazing! Such a selfless organization helping people get corrective surgeries for cleft. 26 years ago I was born with a cleft palate. My family didnt know about smile train but I am sure they would have helped me. I enjoy volunteering in NYC with the great staff. Also the view is breathtaking. :-)
-Tiffany Dawson age 26 NYC

 
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Rating: 5 stars  

1 person found this review helpful

Amazing work! Smile Train does life changing work that brings joy to so many lives. I am a proud volunteer and I am grateful to work for such a powerful charity.

 
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Rating: 4 stars  

Last year, I joined smile train as a volunteer and social media ambassador! They are changing so many children's lives and putting smiles on their faces. They always keep you informed about local and worldwide events giving you the opportunity to help in whatever way you're able to. The entire staff is amazing and they're really passionate about the children which makes you care even more! Smile Train gives children the opportunity to be children and not feel different from their peers.

 
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Rating: 5 stars  

2 people found this review helpful

SmileTrain is a great organization with a great team. I have been associated with them for the last 10 months and have nothing but positive experiences. I have also visited 2 of their offices. They run a lean operation and are serious about making a difference. You are welcome to reach out to me if you have any questions or doubts.

 
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Rating: 5 stars  

10 people found this review helpful

Everyone needs to relax about the salary situation. Ms. Ma makes ~$400K and is the top paid official. Donations increased by over 500% on her watch - I don't know the contribution distribution among each donor level, but even assuming a minimum donation of $50 per person she would have generated an additional $71M which would equate to over 200,000 more surgeries than if someone else had been doing her job and donations stayed static.

So when I see people so outraged that this woman gets paid what she gets paid it's ridiculous. If you want talent you need to pay for it - people that can pull something like that off should get paid well for it - and it doesn't mean they don't care just because they're paid well.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

 
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Rating: 1 stars  

12 people found this review helpful

I have been an active supporter but I'am reconsidering! the CEO's excessive salary is way out of line! I will look else where to give it is such a shame I liked the Charity as always some people get greedy and ruin it!

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

A little

Did the organization use your time wisely?

Somewhat badly

Would you recommend this group to a friend?

Unlikely

When was your last experience with this nonprofit?

2011

 
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Rating: 1 stars  

6 people found this review helpful

Is smile train aware that someone is calling and not saying anything then hanging up? i am getting these calls once a week and if they dont stop i am going to the better business . the reason i know it s mile train is because i tried calling the numbers back. there is no reason to do this except to give the smile train a bad name. the numbers are 1-866-223-6830 and 1-866-223-7166.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Unsure

When was your last experience with this nonprofit?

2012

 
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Rating: 1 stars  

8 people found this review helpful

When seeing the solicitation in Boating Magazine I wanted to contribute. I generally give between $100 to $2500 and I contributed to over 30 different orgs last year. I now only give to those that show a very high % to the cause through the internet vrs fund raising and overhead cost. Smile train clearly does not qualify as a honest organization. If they got rid of those NYC apts and high saleries, I would give a minimum of $2500.

If this organization had 10 million bucks, it could...

Do a lot

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-1-01

 
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