Serve, Inc.

Rating: 4.81 stars   27 reviews

Issues: Food, Human Services

Location: 10056 Dean Drive Manssasas VA 20110 USA

Mission: SERVE, Inc., a non-profit community organization, together, with volunteers, donors, and public/private partners is dedicated to strengthening the Prince William County, Manassas and Manassas Park community through comprehensive programs and partnerships that provide basic needs and promote economic independence for homeless and underprivileged individuals and families.
Results: Family Emergency Shelter: Provides temporary emergency shelter for 60 homeless men, women and children nightly and includes a comprehensive case management and child services program.  In FY 2008, almost 20,000 nights of shelter were provided for over 543 individuals.  Approximately 7,500 of those nights were provided to children.  Community Transitional Housing: Operates 11 transitional housing units in the Prince William/Manassas area. Eligible families and individuals receive subsidized housing and intensive support services for up to 24 months. Food Distribution Center: Provides emergency food assistance that effectively prevents hunger in the local community. SERVE receives food donations from individuals, local grocery stores, area farmers and markets, and through food drives run by dozens of churches and community groups. We distributed over $1.2 million worth of donated food to over 700 households monthly.  Life Skills Training Program: Promotes independence by providing clients with basic skills for living. Training includes classes in word processing, employment development, household maintenance, budgeting, parenting, and other important skills that give individuals the ability to achieve independence.  Emergency Assistance: Provides financial counseling and assistance for rent, utilities, medical prescriptions, and transportation. Almost 400 households received an average of $225 in financial aid. More than $73,000 in cash assistance was provided for our community’s most vulnerable citizens. EA also processes vouchers for free supplemental food, school supplies and provides information and referral about resources throughout the county. In total, the Emergency Assistance office provided 8,343 individuals with a variety of aid throughout the year.  Holiday Signature Programs: Signature programs such as Operation Turkey, Adopt-a-Family, and Secret Santa Shop provided special assistance during the holidays.  In 2007, Operation Turkey provided Thanksgiving baskets to 3,894 individuals representing 1382 households.  Secret Santa Shop provided 22 shelter children with unwrapped gifts to give their family members. Because of the generosity of the community, parents were able to shop also.  Fifty families were adopted for the holidays in SERVE’s Shelter, Transitional Housing and Emergency Assistance programs.
Target demographics: Each year, the SERVE Family Care Shelter assists over 600 people.  In an average month, SERVE provides food to 750 families and financial assistance to 300 people.  We serve those in our community who are low-income or vulnerable due to a n unexpected crisis in their lives.
Direct beneficiaries per year: We provided direct services to over 8,300 people this year, helping them with shelter, food and housing.
Geographic areas served: Prince William County, Manassas, Manassas Park
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More Info

EIN 51-0215304
703-368-2979
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Community Reviews

Rating: 5 stars  

18 people found this review helpful

SERVE is working wonders in our community. With so much need and so many people looking for help, SERVE is the best option for assistance. The shelter is always full, donations are always used for the maximum benefit. We are happy to volunteer and participate with SERVE.

I've personally experienced the results of this organization in...

Families with no where to stay.

If I had to make changes to this organization, I would...

Hire all the poeple who work there now to run it for me.

What I've enjoyed the most about my experience with this nonprofit is...

Interaction with the clients and staff.

The kinds of staff and volunteers that I met were...

Professional and very caring.

If this organization had 10 million bucks, it could...

End homlessness in PW County.

Ways to make it better...

Couldn't have been better.

In my opinion, the biggest challenges facing this organization are...

Never enough resources.

One thing I'd also say is that...

When was your last experience with this nonprofit?

2008-7-01

Was this review helpful? 
Rating: 4 stars  

18 people found this review helpful

Serve has a large group of volunteers and serves a large community with a variety of services. They work hard to use what resources exist for the best effort.

I've personally experienced the results of this organization in...

turning lives around by offering shelter and assistance.

What I've enjoyed the most about my experience with this nonprofit is...

cheerful volunteers and staff who really seek to help others.

The kinds of staff and volunteers that I met were...

wonderful.

If this organization had 10 million bucks, it could...

Offer more financial counseling.

When was your last experience with this nonprofit?

2008-8-01

Was this review helpful? 
Role: Professional with expertise in this field
Rating: 4 stars  

23 people found this review helpful

We had a client who had served many years in the military and had fallen upon hard times which landed him in our shelter here at SERVE. A young man in his late 40's who had limited computer skills and spent most of his life working as a government contractor and later was forced to settle working in a warehouse because of a crime conviction. He lost his job and his government security clearance and because of his conviction, he had a difficult time gaining entry back into the work force. Our transitional housing office (after the screening and interview process) was able to have him placed on a waiting list for housing which was contingent upon him obtaining gainful employment. Doors were constantly closed as he struggled to find himself and all attempts to find work, with no transportation was all he experienced. "SERVE" prides itself in aiding people in need and once again we felt an obligation to help this man whose life appeared to come to a sudden halt because of a mistake he made in life which appeared to be an endless punishment, both emotionally and economically. Yet he pressed on, always sharing a word of encouragemnet to his peers in the shelter and a smile to everyone he encountered. With the help of a wonderful organization called OAR (Opportunities, Alternatives and Resources) in Fairfax, we partnered in introducing him to the BEACON program. After careful interview, screening and assessing his needs, BEACON was able to welcome him into their program which offered job training, a salary and housing along with other services in the community. Today, this gentleman has a new attitude about life... to never give up, have faith and everthing will work out for the very best. We trust that this message will be a lesson to many people who face this same struggle in life. Like our wish for him, we wish everyone the very best in life and wish to share this message and hope that someone else will benefit and not give up on life.

I've personally experienced the results of this organization in...

Emergency Assistance and providing temporary shelter for people in dire need.

What I've enjoyed the most about my experience with this nonprofit is...

I can sometimes be a part of the solution.

The kinds of staff and volunteers that I met were...

Relentless and dedicated.

If this organization had 10 million bucks, it could...

Provide additional housing; both long and short tern, provide transportation for homeless citizens residing in our temporary shelter, hire additional skilled staff and up-grade salaries in addition to providing medical assistance.

When was your last experience with this nonprofit?

2008-8-01

Was this review helpful?