SERVE, Inc.

Rating: 4.81 stars   27 reviews

Issues: Food, Human Services

Location: 10056 Dean Drive Manssasas VA 20110 USA

Mission: SERVE, Inc., a non-profit community organization, together, with volunteers, donors, and public/private partners is dedicated to strengthening the Prince William County, Manassas and Manassas Park community through comprehensive programs and partnerships that provide basic needs and promote economic independence for homeless and underprivileged individuals and families.
Results: Family Emergency Shelter: Provides temporary emergency shelter for 60 homeless men, women and children nightly and includes a comprehensive case management and child services program.  In FY 2008, almost 20,000 nights of shelter were provided for over 543 individuals.  Approximately 7,500 of those nights were provided to children.  Community Transitional Housing: Operates 11 transitional housing units in the Prince William/Manassas area. Eligible families and individuals receive subsidized housing and intensive support services for up to 24 months. Food Distribution Center: Provides emergency food assistance that effectively prevents hunger in the local community. SERVE receives food donations from individuals, local grocery stores, area farmers and markets, and through food drives run by dozens of churches and community groups. We distributed over $1.2 million worth of donated food to over 700 households monthly.  Life Skills Training Program: Promotes independence by providing clients with basic skills for living. Training includes classes in word processing, employment development, household maintenance, budgeting, parenting, and other important skills that give individuals the ability to achieve independence.  Emergency Assistance: Provides financial counseling and assistance for rent, utilities, medical prescriptions, and transportation. Almost 400 households received an average of $225 in financial aid. More than $73,000 in cash assistance was provided for our community’s most vulnerable citizens. EA also processes vouchers for free supplemental food, school supplies and provides information and referral about resources throughout the county. In total, the Emergency Assistance office provided 8,343 individuals with a variety of aid throughout the year.  Holiday Signature Programs: Signature programs such as Operation Turkey, Adopt-a-Family, and Secret Santa Shop provided special assistance during the holidays.  In 2007, Operation Turkey provided Thanksgiving baskets to 3,894 individuals representing 1382 households.  Secret Santa Shop provided 22 shelter children with unwrapped gifts to give their family members. Because of the generosity of the community, parents were able to shop also.  Fifty families were adopted for the holidays in SERVE’s Shelter, Transitional Housing and Emergency Assistance programs.
Target demographics: Each year, the SERVE Family Care Shelter assists over 600 people.  In an average month, SERVE provides food to 750 families and financial assistance to 300 people.  We serve those in our community who are low-income or vulnerable due to a n unexpected crisis in their lives.
Direct beneficiaries per year: We provided direct services to over 8,300 people this year, helping them with shelter, food and housing.
Geographic areas served: Prince William County, Manassas, Manassas Park
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EIN 51-0215304
703-368-2979
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Community Reviews

Rating: 5 stars  

37 people found this review helpful

Soy mama soltera tengo 2 hijos pero con esfuerzo los e sacado adelante gracias porque ustedes me han apollado con comida. Fue muy importante para mi. Yo fui satisfecha por todo. [I am a single mother with two sons, but with my efforts I have pushed them forward thanks to your (the organization) support with food. It was very important for me. I was satisfied with everything.] [This review was collected by the SERVE staff through an offline spanish language review form and translated/inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

los alimentos [the food/nutrition]

What I've enjoyed the most about my experience with this nonprofit is...

es el apollo con la comida [it is the support and the food]

The kinds of staff and volunteers that I met were...

muy amables [very kind]

If this organization had 10 million bucks, it could...

progresar [progress]

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

34 people found this review helpful

Times can be hard and its a real blessing to have the extra help. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

the positive impact on the community

What I've enjoyed the most about my experience with this nonprofit is...

the help and kindness

The kinds of staff and volunteers that I met were...

nice and helpful

If this organization had 10 million bucks, it could...

do an even better job

When was your last experience with this nonprofit?

2008-8-01

Was this review helpful? 
Rating: 5 stars  

33 people found this review helpful

SERVE CARES! [This review was collected by the SERVE staff through an offline review form and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

helping a great deal

What I've enjoyed the most about my experience with this nonprofit is...

caring staff

The kinds of staff and volunteers that I met were...

helpful and informative

If this organization had 10 million bucks, it could...

help a lot of people who needs it

When was your last experience with this nonprofit?

2008-5-01

Was this review helpful? 
Rating: 4 stars  

24 people found this review helpful

I come with my friend because of short on money for the electric company. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

positive impact on the community

If I had to make changes to this organization, I would...

help a lot of families that are struggling

What I've enjoyed the most about my experience with this nonprofit is...

the politeness they gave us

The kinds of staff and volunteers that I met were...

good, excellent

If this organization had 10 million bucks, it could...

help a lot of starving childrens and family

Ways to make it better...

nothing

In my opinion, the biggest challenges facing this organization are...

trying to get help

One thing I'd also say is that...

nothing

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

24 people found this review helpful

When I came here I was pregnant and working part time. I've been here for 35 days and I am still pregnant working full time. They helped me get housing (single family home), a bed, crib and made me feel like I can control myself. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

they helped children feel good about going back to school via new outfits and school supplies.

What I've enjoyed the most about my experience with this nonprofit is...

the people and staff members try to help you feel comfortable and them helping me focus on my pregnancy.

The kinds of staff and volunteers that I met were...

supportive, creative. some are more strict than others but they all want the best for us.

If this organization had 10 million bucks, it could...

save 80% and take the rest to help people w/ transportation 5 days a week, eg bus and and some kind of educational training inside the building. Just like teaching children how to use the computer, how about adults.

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

24 people found this review helpful

help me get my apartment when I move up here. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

help people get there life together with second chance.

What I've enjoyed the most about my experience with this nonprofit is...

help step in the right direction.

The kinds of staff and volunteers that I met were...

there very supportive

If this organization had 10 million bucks, it could...

better transportation

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

19 people found this review helpful

[This review was collected by the SERVE Inc. staff through an offline review form and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

good resources that they go out and get to help us.

If I had to make changes to this organization, I would...

What I've enjoyed the most about my experience with this nonprofit is...

how they let u know that what u go through is life and u can get pass it if you really try. help u want to do it yourself.

The kinds of staff and volunteers that I met were...

are helpful with outside help and also keep u up and going.

If this organization had 10 million bucks, it could...

own bus to take people were they need to go. open co. and have jobs for people in SERVE.

Ways to make it better...

housing and job list. Stayed up to date.

In my opinion, the biggest challenges facing this organization are...

people in SERVE find housing in the timefram that they give u.

One thing I'd also say is that...

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

18 people found this review helpful

I have seen this shelter (server) grow and expand over the yrs w/ the uplifting of singles w-families to have higher expectations, more selfesteem, and great hope. The staff are so dedicated and whole themselves 100% accountable to providing excellent services and meeting the needs of all residents. SERVE shelter gives you-n-your families a 2nd chance in life with no prejudices. We sometimes don't realize the blessings, the meals, the beds because of our selfish ways. The love-n-understanding that server has displayed w/ singles and families has put light into residents eyes, and faith in their hearts, smiles on kids faces, and a great opportunity to become more stablen in your life. And realize you can make the difference in your life. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

no matter what obstacles has stood in your way, SERVE is strict when is comes to rules and regulations, but fair. This keeps our environment safe and clean and gives us all desipline we may need.

If I had to make changes to this organization, I would...

What I've enjoyed the most about my experience with this nonprofit is...

I'm proud to say I have seen and been a part of this excellent organization and all the staff that go above-n-beyond their duties to make residents keep hope alive!

The kinds of staff and volunteers that I met were...

serious, but dedicated. strict, but fair.

If this organization had 10 million bucks, it could...

build more shelters over the world. So when that lonely person or family calls, the staff won't say no beds are available.

Ways to make it better...

I did not forget what SERVE did for me and reach out for more support from staff members who show me the way to success. Always remember where you come from because happy today and be sad tomorrow.

In my opinion, the biggest challenges facing this organization are...

One thing I'd also say is that...

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

17 people found this review helpful

Due to income lost my family was evicted from our apartment, we also lost our transportation to and from work. SERVE took us in and now we are saving money to obtain a car and houseing. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

helping people with houseing and children with school supplies.

What I've enjoyed the most about my experience with this nonprofit is...

the staff

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful? 
Rating: 5 stars  

18 people found this review helpful

When I arrived I was terrified. I never knew what it was to be homeless and in a shelter. But some of the residents who have been here before where friendly. The staffs were encouraging. [This review was collected by the SERVE staff and inputted by a GreatNonprofits intern.]

I've personally experienced the results of this organization in...

I believe this organization has help the people it served. I know I am grateful.

If I had to make changes to this organization, I would...

make sure there is respect for the staff and fellow residents.

What I've enjoyed the most about my experience with this nonprofit is...

They want you to succeed. Even though it may seem to others that they are strict they stay on top of you to make sure that you are doing what you are supported to get yourself from where you are to bettering yourself.

The kinds of staff and volunteers that I met were...

great, supportive, understanding, friendly

If this organization had 10 million bucks, it could...

have more rooms, expanding SERVE to other counties, have buses, have a daycare center, give the parents break to have some time to themself, recreation gym.

Ways to make it better...

there was no drama. I had experience with a resident that try to belittle others to make him think he was better than everyone.

In my opinion, the biggest challenges facing this organization are...

having ungrateful people who think they don't have to do their share to make everyone stay enjoyable.

One thing I'd also say is that...

resident phone should have loud ringtone so that you can hear it.

When was your last experience with this nonprofit?

2008-9-01

Was this review helpful?