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46 Reviews
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August 27, 2009

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August 27, 2009

I was a tennis desk volunteer, and found that I had little to do. The tennis venue was hampered by a schedule conflict with the Bank of the West tournament, who didn't vacate the facility in a timely manner, and the number of athletes who "withdrew" at the last minute. Then a new Tournament Director was brought in who was perhaps competent, but not suited to running the event which had so many problems. I found her rude and completely un-friendly to volunteers, (thank you USTA). I think the orientation was not necessary and the jobs should be better described before people sign up. On the plus side, I enjoyed watching the matches and talking to the players.

The Great!

I've personally experienced the results of this organization in...

Good communication prior to the event

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

seeing the players compete

The kinds of staff and volunteers that I met were...

varied from extremely nice, to very rude

Ways to make it better...

my job had been better described before I signed up.

In my opinion, the biggest challenges facing this organization are...

Selecting volunteers so that they are not either unable to perform a job, or conversely not completely wasted resources.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

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August 27, 2009

WONDERFUL experience! AWESOME, inspiring, important event both for the participants and the broader community. I helped with swimming and triathlon - what a THRILL to see the participants! Organizationally things were amazingly smooth particularly for an extremely complex (25-ring circus!) one-time event. Thank your for a TRULY MEMORABLE opportunity.

Photos

The Great!

I've personally experienced the results of this organization in...

successfully pulling off a huge and extremely complex event

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

being able to help out the awesome senior athletes

The kinds of staff and volunteers that I met were...

enthusiastic, helpful, grateful

Ways to make it better...

after each session, the volunteers should have been brought together for a brief thank-you / acknowledgment at the venue, before leaving

In my opinion, the biggest challenges facing this organization are...

sheer logistics of coordinating so many events at once

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

I stuffed bags, worked the volunteer registration table and assisted in Archery. The games, the athletes and the volunteers I met were wonderful. I didn't know anything about competitive archery, and learned lots. The athletes, both those I observed in events, and those I met on CalTrain and in town, were amazing people. I feel it was an honor to serve for these games as a volunteer. Sally

The Great!

I've personally experienced the results of this organization in...

volunteering

Ways to make it better...

If I had to make changes to this organization, I would...

no suggestions

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the people

The kinds of staff and volunteers that I met were...

wonderful

Ways to make it better...

no suggestions

In my opinion, the biggest challenges facing this organization are...

no suggestions

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

I worked shuffleboard. A person in charge was needed, but the participants themselves kept the events on track. There's something not quite right with this survey....who are/is the "nonprofit" ? Better scheduling, firmed up schedules are needed.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

playing...

Ways to make it better...

firm up schedule, make them big, post them.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

It was fun interacting with the athletes. Interacting with officials and other volunteers was variable -- some were great and some were crabby. My biggest problem with the experience was that they asked us to commit huge amounts of time -- 6 hours each on 2 separate days (which we didn't know about up front) -- and then we had long periods of having nothing to do. We ended up working closer to 2 hours each day. Huge waste of time. The volunteer shifts should have been better coordinated to the timing of the events.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

interacting with the athletes that we were supporting.

Ways to make it better...

the shifts had been coordinated with the events we were helping with. We had huge amounts of wasted time.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

I had more fun than I ever expected! I initially volunteered for 3 days then ended up signing up for at least 1 session every day- I'm fortunate because I was off for the summer.... I did my "job" and then toured the games to watch every sport played at the Stanford Campus. Fellow volunteers were friendly, appreciative, and, often, as inspired as I was by the incredible stick-to-it-attitude of the athletes. I am amazed that things were as organized as they were, given the scope of trying to keep all 4000 volunteers with a continuum of skills and schedules all on relatively the same page. Now i have to take up a sport so I can go to Houston!

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

The kinds of staff and volunteers that I met were...

friendly, interesting people themselves, appreciative. At one of my assignments, the volunteers figured out a way to streamline the learning for new volunteers in subsequent shifts , and the staff was all over it.

If this organization had 10 million bucks, it could...

hire people to do the volunteer jobs, then the staff wouldn't have so much stress hoping everyone turned up, did what they needed to do and still enjoyed themselves.

Ways to make it better...

The volunteers for each event had a FAQ sheet so we could answer basic questions..schedules, signing in procedures, practice opportunities, etc.

In my opinion, the biggest challenges facing this organization are...

the vast number of volunteers to organize. Schedules, interest levels, willingness to be flexible..... this was a huge undertaking, and I hope all concerned, athletes, volunteers, staff, the public appreciate the efforts of those who worked very hard.

One thing I'd also say is that...

Thank you for making these 2 weeks of my summer vacation so much fun! I tried to sign up as a Houston volunteer already!

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

Although I greatly enjoyed meeting the athletes, I thought the organization of the volunteers was unpleasant. At the orientation, the presenter didn't know her speech, even with slides on the screen, and the worst was that they wasted a huge amount of time making everyone stand up and say why they had volunteered. It was very amateurish and annoying. Also, that volunteer leader was nasty and insulting one day when I inquired about a 'parking sticker' the instructions had referred to. Very unprofessional and no good management skills.

Ways to make it better...

If I had to make changes to this organization, I would...

GET SOMEBODY BETTER TO BE VOLUNTEER COORDINATOR.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

meeting the senior athletes at registration

The kinds of staff and volunteers that I met were...

LOCAL UNEMPLOYED PEOPLE

If this organization had 10 million bucks, it could...

HIRE A BETTER VOLUNTEER COORDINATOR.

Ways to make it better...

they hired a better 'head' of the volunteers.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

I volunteered at the SH&C booth, the Green Team and at the medical tent. I enjoyed the opportunity to work with other Stanford employees and meet the senior game participants. I did not even know about the Senior Games until I saw the notice for volunteers. Watching the athletes perform and hearing their stories was very inspiring. Overall, the people I spoke with seem to really enjoy the venue and appreciated all the support that was available.

More feedback...

The kinds of staff and volunteers that I met were...

I met and worked with very engaging folks from around the community. People were helpful and attentive to those needing assistance.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

My experience volunteering for the Senior Games was incredible. Met so many people and athletes and hearing their stories and achievements and competitive spirit were so inspiring and enjoyable even though some had complaints but they were all in good spirits and enjoyed the venue and city which made me proud being a resident as well. It was an awesome time for me and even having the chance to award the medals to the winners was an even incredible experience! It may be the National Senior Games but it made me feel as though I was at the Olympics!!

More feedback...

The kinds of staff and volunteers that I met were...

Extremely helpful and knowledgeable and friendly.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

August 27, 2009

more

August 27, 2009

While I was generally impressed with the coordination of the whole games, such as the apparent adherence to the event schedule, my particular experience was not good. People coming to me for track bib numbers were asking me a myriad of questions that I had not been prepared to answer, even obvious ones such as Where do I go for my event, Where can I warm up, Where and when do I get my award, etc. When my coordinator showed up (briefly, apparently once per day, to drop off refreshments), I suggested that she develop a FAQ for those questions. When I arrived the next day, no FAQ, so I grabbed a board and started creating my own. The next day, that FAQ had disappeared, and the people who were already there doing my job were just as uninformed as I had been. To develop the answers to that FAQ, I retraced the route that athletes took to me from Registration and found gaping information holes all along the way, including at Registration. This lack of information left a lot of athletes feeling frustrated at best, and possibly some of them missed their events.

Ways to make it better...

If I had to make changes to this organization, I would...

have prepared a web-based profile page of all the coordinators with photos, along with giving the coordinators name/function badges so that us daily volunteers would know who was who.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

seeing the old athletes kicking it.

If this organization had 10 million bucks, it could...

promote the events that qualify athletes to compete at the National Senior Games. I only knew about this national event because I have friends who were competitors.

Ways to make it better...

my volunteer coordinator had contacted me and the rest of her group of volunteers ahead of time to brief us, and then had kept in touch by email throughout the games. In general, I did not see much managerial communication in the registration flow.

In my opinion, the biggest challenges facing this organization are...

that the Games are held only once every two years and in widely disparate places, which probably meaning that there is not a lot of institutional knowledge built up and available at each event.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

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