Self Help Center

Rating: 4.76 stars   17 reviews

Issues: Mental Health

Location: 8301 Crest Industrial Drive St. Louis MO 63123 USA

Mission: Our mission is to provide a safe, healthy, and comfortable environment where adults with mental illness may find hope and encouragement to take responsibility for their recovery through self-help, peer support, socialization, education, and spiritual growth.
Target demographics: Open to any individual 18 and older residing within the Eastern District of Missouri who have experienced symptoms of mental illness or co-occurring disorder.
Geographic areas served: Eastern Distric of Missouri as identified by the Missouri Department of Mental Health.
Programs: Support Groups: Anxiety, Depression Bipolar (DBSA), Procovery, Self Esteem, Problem Solving, NAMI Connections, Addictions (Co-Occurring), Spirituality. Community Education: QPR Suicide Intervention Training Certified Missouri Peer Specialist Services: One on One or Group Services Student Services: Q&A held as needed for local college students. College course observations of groups. Free computer lab, local and long distance calling, resource assistance, resource publications, and lending library.
2012 Top-Rated Nonprofit
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EIN 43-1484329
314.200.HELP (43
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Community Reviews

Rating: 2 stars  

If you are in need of Mental Health care this is not the place to go. Not all group attendees are treated w/ respect and dignity. I know I haven't been treated w/ respect and dignity here. The Executive Director and the 'hierarchy' (peer specialists, group leaders, etc.) coloborate as to whether they like you there as a member in need of being involved in their groups even when you have not done anything to deserve that certain kind of treatment. It's kinda of clicky, especially if you have an issue that arises... that needs to be addressed.

My observations have been the following:

It is the Executive Director and staff against the "nut" member and it definitely isn't HIPAA protected. I overheard the Executive Director speaking carelessly about other members and their health diagnosis' when they were not present in an open area. Also, I was in a group w/ the Executive Director and some of her "peeps" and they were carrying on with a joke and cackling during a PROCOVERY group session which had NOTHING to do w/ the topic.
A new visitor came in and was distracted by the laughing and asked what was the joke was and why were they disrupting the group. The Executive Director and some of the staff got upset w/ the non "peep" and said some things to undermine how that individual felt and the Executive Director angerily stated that they were free to laugh and carry on as they were even while the group was being disrupted and that they should not be questioning what they were laughing about or expect an apology. When the non "peep" said they were offended about the laughing interruption during session, the Executive Director stormed out of the room saying didn't see the need to apologize and was later found outside having a cigarette. I saw and even was aware of how that individual felt seeing them left feeling shocked and uncomfortable w/ the feeling that they were made to feel unwelcome dealt and dealt w/ unprofessionally In a group that they probably really needed to participate in.

Individuals are coming to this 'organization' to get support for whatever life issue they find themselves in and SURPRISED w/ the possibility of being DISRESPECTED. Basically, the staff of this organization are so comfortable in their positions and they think they are 'ENTITLED' to make the rules up as they go and treat people any way they wish.
They are employed there, treating people unprofessionally, and recieving government dollars and donations without any feeling that they might be usurped from their positions. PLEASE RETHINK DONATING TO THIS PLACE!!!!!!!!!!!!!!!!!

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Rating: 5 stars  

The Self Help Center is an ideal place for me to use a computer to job hunt.

If I had to make changes to this organization, I would...

get more computers

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

I joined the Self Help Center several years ago and I have never regretted it. I began as a consumer but quickly found myself volunteering as well. The programs and services they offer are second to none.

If I had to make changes to this organization, I would...

The only change I could see would be the purchase of a large home to serve as the center, I believe home style atmosphere's are more therapeutic.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

I would definitely recommend the Self Help Center to others who suffer from mental illness. I am someone who has multiple mental problems and, this place is very welcoming it provides a place to come to be social, safe, and to get support no matter what you are going through. There are also a lot of beneficial educational support classes to go to. I learned that I am not alone in this and that there is a road to recovery. The Self Help Center reaches out to staff, family members, members and nurses in the community to make mental illness more aware to the public. If your in the neighborhood stop by and visit us, we would love to meet you!

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Quite well

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

Thanks to the Self-help-Center, I am able to job-hunt 5 times a week. I have gotten many interviews through this job hunting

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

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Rating: 4 stars  

I am a 60 year-old femail with ocd (hoarder) & major depression. This facility has given me so much help without condemnation. It is great island for rest in this world of survival. It provides hope, communication, & sustainance.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

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Rating: 5 stars  

SInce attending the center my life has improved. I have a safe place to go, to be around others, not isolating myself and condition. I find the center a welcomming relief to everyday life, being surrounded with people just like me, so i don't have to explain why I am the way I am. We all relate on a common cause, to restore hope to our healing minds. Buck Giovanni

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

Was this review helpful?