Santa Clara County Firesafe Council

Rating: 3.4 stars   5 reviews

Issues:

Location: 44 South 16th Street San Jose CA 95112 USA

Mission: Mobilizing the people of Santa Clara County to protect their homes, communities and environment from wildfires
Target demographics: We serve all of Santa Clara County, focusing on the high fire risk communities, also known as Wildland Urban Interface (WUI) areas, primarily in the foothills on either side of the Santa Clara Valley.  There are now 14 Communities at Risk in Santa Clara County on the Federal and California Fire Alliance lists of Communities at Risk from wildfires.  These communities are Cupertino, East Foothills, Gilroy, Lexington Hills, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Palo Alto, San Jose, San Martin, Saratoga and Stanford.
Direct beneficiaries per year: In 2008, our Defensible Space Chipping Program accomplishments include protecting over 2,100 homes, 6,300 people, and $2.1 Billion in property values.
Geographic areas served: Santa Clara County, California
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Community Reviews

Rating: 1 stars  

I just wanted to give an update on my very poor experience with the Santa Clara Country FireSafe Council almost starting a mudslide on my property by removing way, way too much vegetation from my hillside property. Please contact me at shanmarq@yahoo.com if you have also had a very bad experience. I can post before and after pictures on my property on this website. I also have multiple statements from contractors about their actions violating multiple professional standards. I have over $25,000 worth of damage to my property due to the FireSafe Council. As a recipient of federal, state and county funds, they are supposed to comply with professional standards but refuse. Please call your county, state and federal legislature members and asked that this organization not be funded. They have no one who is even a licensed contractor in their organization. I should have been able to use a licensed, private contractor instead of Santa Clara County referring me to this incompetent outfit. Now, with all the evidence I have gathered regarding their negligence, they are still trying to get out of paying my insurance claim by falsely claiming I signed an agreement that lets them get out of any and all negligence for their actions. Also, when I told them County Weed abatement regulations did not remotely require the removal of so much vegetation, Council members just laughed. Yet at a hearing in January 2013, a County official admitted on tape that too much vegetation was removed yet the County continues to NOT supervise them and give them funds.

If I had to make changes to this organization, I would...

Disband it! Instead, the County should grant elderly, disabled and low income people credits against their property taxes so they can hire competent, licensed, private contractors of their own choosing!!!!

When was your last experience with this nonprofit?

2014

 
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1 previous review
Rating: 1 stars  

1 person found this review helpful

The FireSafe Council was supposed to clear dead weeds off my property so I was fire hazard compliant. Instead, they stripped all ground cover off my property which is on a very steep hillside. This allowed water to run underneath my house, causing clay soil expansion and this in turn caused cracking in my inside walls and driveway. There is not a soil engineer in the U.S. who would not tell the Council that stripping ground cover off a steep hillside is extremely negligent. The Council also removed nearly all my California native plants, mistaking them for weeds and destroying the beauty of my garden! It will cost me $2,000 to replace the ground cover and cut down California natives and another $1,500 to repair the cracks in my driveway and inside my house. When I asked them to pay for their negligence, their attitude is too bad!!!!!

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

 
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AllanT (Nonprofit Staff) wrote:

The information in the review above is not accurate. The FireSafe Council provided free clearing and chipping services for this Special Needs Assistance Program applicant and did not cause any of the alleged damage. Her claim has been investigated by the FireSafe Council and two insurance companies and denied. For additional information, please Allan Thompson, Santa Clara County FireSafe Council, AllanT@SCCFireSafe.org.