RONALD MCDONALD HOUSE CHARITIES OF AUSTIN AND CENTRAL TEXAS INC

Rating: 5 stars   13 reviews

Issues: Health

Location: 1315 Barbara Jordan Blvd Austin TX 78723 USA

Mission: Ronald McDonald House Charities of Austin and Central Texas creates, finds and supports programs that directly improve the health and well being of children and their families.
Direct beneficiaries per year: We served more than 1,740 families in 2012.
Programs: Through the Ronald McDonald House and Ronald McDonald Family Room programs in Austin, we serve over 1400 families a year by providing lodging, meals and support services to families with ill or injured children. Families stay with us for an average of 8 nights. We open our doors to all families from all walks of life. If a family cannot afford to pay the $10 a night fee, we will cover all expenses. We will never turn anyone away regardless of their financial situation. We provide limited burial assistance funds, and bereavement counseling for those who have lost a child.
2011 Top-Rated Nonprofit
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EIN 74-2277664
512-472-9844
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Community Reviews

Rating: 5 stars  

Members of our club, the Town Lake Chapter of the Links, Incorporated, along with several other volunteer organizaitons, cook an evening meal on Sundays a few times a year for the families of the children at Ronald McDonald House. We believe that our efforts bring love and comfort to the families.

Ronald McDonald House is expert at recruiting assistance from diverse sectors of the Austin community.

I've personally experienced the results of this organization in...

the home-like and friendly atmosphere it provides for the patients and their families.

If I had to make changes to this organization, I would...

(I cannot think of any changes.)

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Thank you for taking time to write this great review. We so appreciate your volunteer efforts providing great meals for our families. Thanks for being part of helping children heal in Central Texas. Sincerely, Jan Gunter RMHC Austin

Rating: 5 stars  

My experience with the Ronald McDonald House began in 1984 when my baby brother needed highly specialized care that required our family to travel from Louisiana to the Children's Hospital of Philadelphia. We stayed at the Ronald McDonald House while we were there and the staff bent over backwards to make us feel at home. It made all the difference to have a warm, upbeat place to return to in the evenings after long days at the hospital. I even got to play with other kids who had a sick brother or sister and didn't feel so alone.
Because I understand first hand how much good the Ronald McDonald house does for sick children and their families, I chose to become a volunteer at the house in Austin. Each shift that I work, I get to see the look of relief on the face of a tired mother who walks in the house after a long day at the hospital and sees a freshly prepared meal waiting for her or the eyes of a confused sibling light up when he sees the house's playroom and all of its fun toys.
Relief, comfort, fun - these are the gifts that the Ronald McDonald House brought to my family in our time of need and I am grateful to be a part of passing it along to others.

I've personally experienced the results of this organization in...

.

If I had to make changes to this organization, I would...

.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Absolutely...

How did this volunteer experience make you feel?

It helps me to feel grounded in a new city. It is a place to come where I can be of service. It gives me a chance to give back some of the gifts that I have been given.

When was your last experience with this nonprofit?

2011

Was this review helpful? 

Claire, thank you so much for taking time to write a review for us and share your story. We're so glad RMHC has meant a lot to you in your lifetime and that you are giving back to support other families now. Thank you!! Jan

Rating: 5 stars  

I was an intern at Ronald McDonald House Charities in Austin for four months and I could not have asked for a better place to work! Everyone was so welcoming and the fun environment felt like one big family. Even though I was there to help them out, they went out of their way to help me by allowing me to take on many fun projects as well as connecting me to as many people as possible.

The most exciting part about working at RMHC Austin was seeing firsthand how their warm and welcoming attitude carried over to all of the visiting families. Through such dedication, they truly made the House feel like a home away from home, and I am so grateful to RMHC and the wonderful experiences they gave me!

I've personally experienced the results of this organization in...

I could see how grateful all of the families were to the RMHC staff for all of their support and kindness.

If I had to make changes to this organization, I would...

Sometimes RMHC has to turn away people if they do not live far enough away from the House. Although the new House is big and beautiful, there is still limited space since there are so many families in need. While this rule makes sense geographically and financially, it was difficult turning people away.

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Thanks for being a fabulous intern, Meagan! It's been wonderful to have you here, and I know you will do well in your next endeavors. Jan Gunter

Rating: 5 stars  

Our organization has volunteered at Ronald McDonald House of Austin for several years. We have found the staff to be responsive, sincere and concerned about the residents. They provide first rate service and are always trying to find ways to meet the needs of the families and children. It is an awesome place to be during challenging times for families. We are grateful to have them in our community.

I've personally experienced the results of this organization in...

observing what the services mean to the children that have to stay there and the families that are in crisis.

If I had to make changes to this organization, I would...

Assist in providing more resources so they can continue their mission.

Was this review helpful? 

Thank you for volunteering and for sharing your positive experiences here. We so appreciate your faithful support so that we can continue to serve hundreds of families every year. Best to you, Jan Gunter RMHC Austin

Rating: 5 stars  

Four years ago, after spending a week with a friend whose son was at MD Anderson Hospital in Houston, and after realizing how important the Ronald McDonald House there was to her and her family during their child's illness, I began volunteering at the House in Austin. In the past four years, we have completed and moved into a beautiful, energy-efficient new house adjacent to Dell Children's Hospital. In that time we have served almost 4000 families, and volunteers have spent over 23,000 hours per year supporting the wonderful work that the House staff does for the families of hospitalized children. Volunteers purchase food, cook meals, wash dishes, decorate and clean rooms, do office work, donate money and items on the needs list, garden, collect pull tabs, and support fund-raising events such as the Bandana Ball and Lights of Love 5K. Seeing a family come in from the hospital and being able to relax over a warm lunch or supper is the most gratifying feeling in the world.

I've personally experienced the results of this organization in...

seeing how much it means to a stressed-out family to have a place to stay, warm meals, and emotional support when they have a child in the hospital.

If I had to make changes to this organization, I would...

not make any changes at all. It is a wonderful organization that provides a home away from home for families of ill children.

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Pat - you are a wonderful volunteer, and we all love seeing your smiling face each week! Thanks for the great review, but mostly thanks for your dedication that helps us each week as we work to support families in very challenging times. It's always good to know you're in the House because you understand so thoroughly the day-to-day operations and are able to care so well for families, volunteers, donors and whoever walks in the doors of this House! Jan Gunter