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April 24, 2010

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April 24, 2010

It is so much fun digging through all the treasures to find the perfect window or the perfect door. We found great windows at ReNew for our new sugarhouse.

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If this organization had 10 million bucks, it could...

save a lot more resources. But they already are saving resources.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2010

April 23, 2010

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April 23, 2010

I love that ReNew helps cycle used and useful things back into use. Several times, I needed something specific for a house project and didn't have the first clue what I needed or where to find it. (Materials for cold frames, a pressure tank for our well, hinges for a door, etc.) The staff was incredibly helpful, listened carefully, and walked me over to exactly the thing I needed. They really know their stuff and they treated me with respect even though I was inexperienced and unsure of what I wanted. Their inventory seems to always include a huge variety of useful things (from very tiny to very large), so it's a great place to browse and find pretty much anything you need for house projects. We have also donated things we removed from our house so they could easily be found by others who could use them. ReNew has been a very helpful resource for us.

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What I've enjoyed the most about my experience with this nonprofit is...

knowing that there is a place where I can reliably "buy used" (and ensure good quality) when I need something. I would rather buy used than new whenever it's reasonable to do that, and ReNew makes this possible.

The kinds of staff and volunteers that I met were...

respectful, genuinely attentive, friendly, easy to approach, knowledgeable, and clearly devoted to the ideals of the organization.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2010

April 23, 2010

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April 23, 2010

As a builder I recently found used doors that fit a 100+ year old house. The doors were a perfect match to replace the damaged ones and saved my customer a lot of money over buying new reproductions. A great resource

The Great!

I've personally experienced the results of this organization in...

buying used building material. being able to recycle material we would otherwise send to the dump

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

accessibility, versatility, knowledgeable staff

The kinds of staff and volunteers that I met were...

great

If this organization had 10 million bucks, it could...

pursue more extensive job training, complete expansion plans, better serve the community.

Ways to make it better...

there was more space to display materials

In my opinion, the biggest challenges facing this organization are...

financial

One thing I'd also say is that...

The deconstruction and recycling are both timely and needed services.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010

April 19, 2010

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April 19, 2010

ReNew is an essential resource-- I find things I need, as well as inspiration for future projects. Erich and his staff always have good advice and are a pleasure to deal with. I'll be back many, many times!

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

finding buried treasure in the racks and aisles.

Ways to make it better...

price tags were easier to find on some items.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010

April 15, 2010

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April 15, 2010

Sometimes I go here for something specific, say a storm door or a window, and always come out with what I came for...plus 8 or 9 other things that are just too cool to pass up. firewood holder? check. Vaneer for mini skateboard ramp? check. office chair? check. This place is just fun.

The Great!

I've personally experienced the results of this organization in...

my housebuilding

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What I've enjoyed the most about my experience with this nonprofit is...

people who work there and variety of inventory

The kinds of staff and volunteers that I met were...

helpful, friendly and knowledgeable

If this organization had 10 million bucks, it could...

save the world from so much trash.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010

April 9, 2010

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April 9, 2010

We purchased lumber for my son's tree fort at Renew Building Materials & Salvage and are thrilled with the materials, service, and price. Without recycled materials, I could not have afforded to have the fort built. It was an exciting experience to bring my 8 year old along and have him help to choose the lumber with us. It was much more exciting field trip than shopping at a conventional building supply store. The variety of fixtures, windows, and other recycled materials was fascinating to young and old alike. And the service was extraordinary!! Keep up the good work Renew!

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The kinds of staff and volunteers that I met were...

thoughtful, informed, professional, helpful, knowlegable and passionate about their work.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

April 9, 2010

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April 9, 2010

First of all, I believe there should be stores like ReNew in every town, because it just makes sense. Construction and demolition waste makes up a substantial portion of the waste stream, and a waste it is when it can be re-used! Second, stuff there is cheap. That matters. Especially when it's good stuff that's cheap. Third, the staff speak the language of contractors and building professionals, not canned Home Depot customer service. It's dirty, crowded, hard to find things (there are no big overhead aisle signs - and only a suggestion of aisles in the first place). This can be a charm and it can be a turn-off. You might have to ask for help (and the help is knowledgeable). In general I prefer my retail to be self-service and easy and I want to invest as little as possible in it (it's the stuff I want, not the experience). You won't get that with ReNew.

The Great!

I've personally experienced the results of this organization in...

Bought stuff cheap! (bricks, cabinets, etc, etc)

Ways to make it better...

If I had to make changes to this organization, I would...

Erich founded ReNew and is very much integral to it. At some point it will be time to bring in others who are capable of running it and Erich should move on. It's a problem when founders stay in the same role for more than 10 years or so.

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What I've enjoyed the most about my experience with this nonprofit is...

- Good value - the principal of reusing stuff - Erich is a good leader and is knowledgeable

The kinds of staff and volunteers that I met were...

helpful Not plastic

If this organization had 10 million bucks, it could...

Replicate the model in other places. Convert more demolition to deconstruction and reuse.

Ways to make it better...

The store were bigger and laid out more like a home depot and it was easier to find stuff.

In my opinion, the biggest challenges facing this organization are...

I don't think it's "caught on" yet. They need more sales volume, which means more marketing or something.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010

April 9, 2010

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April 9, 2010

Entering Renew is like discovering a warehouse full of treasures. I am committed to buying salvaged materials when I can, but I really enjoy checking out the stock. All the pieces have a story and Renew is a great stop to get inspired for all kinds of projects, not just building and restoration. Visiting renew is a must for artisans, craftspeople, DYI'ers, and designers.

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What I've enjoyed the most about my experience with this nonprofit is...

that I am supporting an organization that keeps heaps of materials out of the waste stream.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2010

April 9, 2010

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April 9, 2010

I always go to renew first whenever I need anything from nut and bolts to appliances and cabinets. Their prices are great, and Erich is really knowledgeable and helpful. I am still happy with the gas stove I bought several years ago for $100, and am thrilled with the extra kitchen cabinets i just got that matched my current cabinets for a fraction of the price.

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What I've enjoyed the most about my experience with this nonprofit is...

knowing that i am reusing old stuff that's still good instead of wasting precious virgin resources.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010

April 2, 2010

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April 2, 2010

I needed to build a cabin in a short period of time. Renew had the framing lumber, plywood, fiberglass insulation, rigid foam board, tile, cabinets, windows, doors, flooring, and bath fixtures. m My total cost was very low because of their affordable prices, and I felt much better knowing that no trees needed to be cut down to make it all come together.

The Great!

I've personally experienced the results of this organization in...

a great place to take left-overs from my home projects.

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The kinds of staff and volunteers that I met were...

Very knowledgeable.

If this organization had 10 million bucks, it could...

Improve its fleet of aging trucks and finish its expansion plans.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010

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