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March 28, 2011

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March 28, 2011

I had been doing volunteer work on the board of a nonprofit, and when I left, I decided I wanted to do more direct-service work. I also thought that I wanted to do some sort of online volunteer service. And, I had long wanted to help victims of sexual assault. I found RAINN through a Google search, and I knew immediately that it was the perfect fit for me. The training was superb, the people are phenomenal, and the Online Hotline is truly brilliant - they have thought of everything. I think the Online Hotline is one of the most innovative resources, and I especially love that they have partnered with the Department of Defense to make it available to service women and men. Serving as a volunteer on the Online Hotline is the most rewarding experience of my life.

The Great!

I've personally experienced the results of this organization in...

Every time a victim who visits the Hotline thanks me and tells me that they feel so much better, and in spreading the word to my friends and family about how wonderful RAINN is.

Ways to make it better...

If I had to make changes to this organization, I would...

Advertise more - I feel like everyone should know what RAINN is, like everyone knows NOW, the ACLU and the NAACP.

March 28, 2011

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March 28, 2011

As a survivor who has pretty much healed, I wanted to be able to help others, using my experience. I found this organization perfect as I work full time and being able to be home on the computer for an hour or two a few times a week is perfect. I think doing this work has helped so many people who had nowhere to turn. Just knowing they are talking to someone who understands really helps them. I've been told, "you are the first person I've ever told". What an honor that is! Then being able to give them some information in order to take some of their own power back is a great feeling.

The Great!

I've personally experienced the results of this organization in...

Having a friend tell me they contacted RAINN and felt better afterwards.

Ways to make it better...

If I had to make changes to this organization, I would...

Try to advertise on TV more.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

What one change could this group make that would improve your volunteer experience?

More information/resources for people suffering from Dissociative Disorder Identity and/or severe PTSD.

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

It helped me become more active in other victim's rights organizations and womens' organizations.

How did this volunteer experience make you feel?

Great, honored to do the work

When was your last experience with this nonprofit?

2011

March 28, 2011

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March 28, 2011

For the first time in my life I feel like I'm actually doing something to help people. I'm cynical by nature and even though I love giving to charities and attending events, I am always skeptical of where my money goes because, let's be honest, people are corrupt. But working at RAINN enabled me to speak directly with victims and survivors of sexual assault and I was able to personally see the affect a kind, open-minded person can have on a traumatized individual. Not only did I feel like I was helping, but I KNEW I was helping.

The Great!

I've personally experienced the results of this organization in...

my own personal life. I always wanted to help people and I know for a fact that I have with RAINN. I received an email from another volunteer who spoke with someone I had previously helped. This victim came on and asked the volunteer to pass the message on to me that I helped them and that I changed the way they saw their situation.

Ways to make it better...

If I had to make changes to this organization, I would...

I really wouldn't. Honestly the only thing I would change would be to make it more widely-known.

March 28, 2011

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March 28, 2011

I'm a volunteer for the Online Hotline and it has been a humbling and rewarding experience. RAINN does great work and offers support to both its users and its volunteers, which has made the experience much less overwhelming than I might have thought. I had previous experience and training with sexual assault response and victim support, but I had never done "direct service" with victims/survivors. The online training & the in-person training were very helpfu, but most importantly, the leaders of the training made it clear that I can call the office for support if I need it. They also have online forums and regular in-person social and training events so volunteers and can connect and share about their work.
I've found the online format to be a great way to reach out to people, as both the person seeking support and I have more time to formulate our thoughts. There are also volunteer supervisors on the hotline at all times if I have something tough to handle with a visitor.
I've been amazed that after each call, I've felt strong, not drained, because the people I'm talking to have moved towards (even if it's one small step), towards safety or healing.

The Great!

I've personally experienced the results of this organization in...

I have recommended the hotline to a friend in need, and I have provided services.

Ways to make it better...

If I had to make changes to this organization, I would...

Keep recruiting additional hotline volunteers to decrease wait times for visitors. Look for funding to expand the pool of volunteer supervisors so they can provide even more feedback about effective crisis response 'real-time'. While the training I received was adequate for me b/c of my previous trainings, & the supervisors I've worked with have been very present, it might be helpful to have more direct feedback of volunteers' interactions with visitors.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2011

March 28, 2011

more

March 28, 2011


To me, volunteering for the hotline is about connecting with people on a very human level – no matter where a visitor lives or what their background may be, I can provide compassion and support. So often when I interact with visitors, I feel humbled and inspired by their courage and
resilience. I also love volunteering for an organization that is so compassionate, not only in terms of the resources for visitors, but also because I feel truly valued and supported as a volunteer. My overall experience has been challenging and rewarding, and I look forward to continuing to work with RAINN for a long time.

The Great!

I've personally experienced the results of this organization in...

through the gratitude from the hotline visitors.

Ways to make it better...

If I had to make changes to this organization, I would...

(with greater funding), increase the hotline's impact by training more volunteers and expanding to include a Spanish-language hotline.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Likely

What one change could this group make that would improve your volunteer experience?

N/A

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Yes - the volunteer experience has taught me several new skills in terms of listening and supporting victims of sexual assault and their families, and liaising with supervisors. It has also allowed me to connect with others who are passionate about helping survivors of sexual violence.

How did this volunteer experience make you feel?

This experience has been (and continues to be) incredibly challenging and rewarding.

When was your last experience with this nonprofit?

2011

March 28, 2011

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March 28, 2011

Being a volunteer for RAINN's online hotline has been one of the most incredible experiences. Volunteers are trained through an extensive 40+ hour training period, which includes in-person and online sessions and tutorials. The staff is beyond committed to giving their volunteers the best possible training so that they can feel prepared to assist hotline visitors to the best of their ability. It has absolutely been one of the most rewarding experiences, because I am able to put my passion of advocating for and assisting survivors of sexual assault into practice. RAINN is truly an incredible organization.

The Great!

I've personally experienced the results of this organization in...

my work as an online hotline volunteer.

Ways to make it better...

If I had to make changes to this organization, I would...

offer more frequent in-person training sessions, so that more volunteers could be trained in assisting hotline visitors.

March 28, 2011

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March 28, 2011

I have been volunteering since last year and this experience has changed my life. It makes you feel that you are hands on helping someone. The training is incredible, the support immense and it is so gratifying that it makes every second worthwhile. I work full time and this is something I do on th side but it has become a very important part of my daily life. Im very gratefull for letting the organization allow us to contribute in such an easy and fun way.

The Great!

I've personally experienced the results of this organization in...

many calls and thank you messages

Ways to make it better...

If I had to make changes to this organization, I would...

no changes

March 25, 2011

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March 25, 2011

I have been an avid supporter of RAINN for years. Sadly, when a teen required assistance, and both myself and someone else attempted to contact RAINN repeatedly through different media for help for the teen - phone, online, twitter, and we were completely ignored. Perhaps RAINN has gotten too large to respond to everyone in need - or just those that are not high profile (I realize that not many care about foster children, as ill as this makes me personally). I had been under the impression that RAINN existed for those who couldn't find help elsewhere, but perhaps that has changed.
This makes me sad and frustrated, because I felt RAINN was on the front lines advocating for those who really needed it.
I hope I can trust RAINN again, because I would like to provide support for those who need it.
Unfortunately for the teen in question, she has not received any assistance, and the apathy and ignorance of those who are responsible for her has only made it worse.

The Great!

I've personally experienced the results of this organization in...

In the past, I had seen what good RAINN could do and was an avid supporter.

Ways to make it better...

If I had to make changes to this organization, I would...

I would focus on returning to the viewpoint that all who ask should be at least considered.

March 24, 2011

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March 24, 2011

RAINN is available 24/7 and I know it's a great place to talk. Since I don't know the person I'm talking to I don't feel like I will be judged. You will never talk to this person again. It's great to get things off your chest whenever you want. The only thing that I would possibly change is when you use the online could they ask a question on which gender you would like to talk to...I still get scared talking about my story to males. Just a suggestion. Other than that a great resource for survivors.

The Great!

I've personally experienced the results of this organization in...

I've experienced a change in my mood and I am more positive about my future.

Ways to make it better...

If I had to make changes to this organization, I would...

Give the option of which gender I would like to talk to.

March 24, 2011

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March 24, 2011

RAINN has helped me through a hard time and I am grateful to them all. I remember the sleepless nights that I once endured but thanks to RAINN's online hotline, I found relief.

The Great!

I've personally experienced the results of this organization in...

I had the courage to find help and make sure it never happened to me again

Ways to make it better...

If I had to make changes to this organization, I would...

there is nothing I would change

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