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June 27, 2011

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June 27, 2011

I have provided services at Phoenix Gate as a Behavioral Health /Substance Abuse , and Mental Health Counselor for approx. 5 years There is professional staff on board Additionally, the clients are able to receive a wide range of effective treatment for substance abuse.

The Great!

I've personally experienced the results of this organization in...

As an Counselor

Ways to make it better...

If I had to make changes to this organization, I would...

There is not anything I would change but to have more clients.

More feedback...

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

What is unique about this organization?

Each client that comes in has a different story and needs help in different ways, you judt help them figure out what works best for them.

When was your last experience with this nonprofit?

2011

June 27, 2011

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June 27, 2011

I was a member of Phoenix Gate's professional staff from 2000 to 2007 when I moved out of the area. I still keep in touch with them. This is a caring facility and I think a vital part of the community.They help people and give them a new lease on life. I have gladly contributed both time and financially to this Organization and consider it an excellent investment.

The Great!

I've personally experienced the results of this organization in...

I have personally seen the changes in clients as they progressed through stages of the programs.

Ways to make it better...

If I had to make changes to this organization, I would...

Find a way to be of service to more people.

More feedback...

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

What is unique about this organization?

They are people oriented

When was your last experience with this nonprofit?

2011

June 12, 2011

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June 12, 2011

I have worked as a counselor at Phoenix Gate and have observed the personal and professional way in which it is operated. I provided counseling and evaluation services, mainly for clients involved with the criminal justice system (probation & parole), in both individual and group settings. The support staff was excellent in assisting with the clients, staff, and the public. While all members of the staff exhibiting familiarization with their specialities, all very good with generalities with this type of work.
More room in the office would have been nice, along with audio visual equipment to assist in group sessions. More private area for individual counseling and evaluations. An area to write reports would have been good to have.
Cross training would help all members of the staff in case someone was unavailable. This would also help in not having to cancel sessions when a staff member could not make it to work.
I found Phoenix Gate to be a very relaxing but yet organized place in which to provide services.

The Great!

I've personally experienced the results of this organization in...

Comments made by participants and their families. One family member of a client expressed their gratefulness for the treatment that her nephew had received. I remember her stating, "that he is a changed person for the first time in years."

Ways to make it better...

If I had to make changes to this organization, I would...

Cross training, more automation (computer reports and audio visual equipment), and more room to provide services in.

More feedback...

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

What is unique about this organization?

In the treatment of each person as a unique individual and on a personal level with professionalism.

When was your last experience with this nonprofit?

2006

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