OPERATION TROOP APPRECIATION

Rating: 4.99 stars   212 reviews

Issues: Veterans

Location: Century III Mall 3075 Clairton Blvd. West Mifflin PA 15123 USA

Mission: To build and sustain the morale and well being of the military community, past and present, with the assurance that the American public supports and appreciates their selfless service and daily sacrifices.
Results: Since July of 2004, OTA has provided support to over 136,000 members of the military and veteran community and have done so with a 100% volunteer staff, ensuring that 98 cents of every dollar is used to fund troop and veteran support projects.
Target demographics: military members and veterans
Direct beneficiaries per year: 20,000 members of the military and veteran communities
Geographic areas served: Pittsburgh, PA
Programs: Sponsor A Unit Collection Drive Welcome Home Kits
2014 Top-Rated Nonprofit
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EIN 81-0651982
412-653-1317
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Community Reviews

Rating: 2 stars  

Socks for troops? Really? Seems like a relatively minor issue to be funding with nonprofit funds. Nice socks are great, but these people are actually paid.

If I had to make changes to this organization, I would...

Increase the importance of the mission.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A little

When was your last experience with this nonprofit?

2014

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To J-Peterson - I am not sure what interaction you had with Operation Troop Appreciation this year, and take full responsibility if your experience lead you to the wrong conclusion about what we do as a non-profit. Since July, 2004, we have provided over 136,000 deployed military members with "wish-list" items. These are items SPECIFICALLY REQUESTED by our troops because there is no military exchange store, or they are on a remote combat outpost, in the harshest of conditions and have no other way to obtain these items. Sometimes we get requests for socks and when we do, you bet we send the best quality socks we can get. We also provide veterans in poverty with beds and essential household goods or troops with extra protective eye wear. We send solar showers to troops on combat ouposts with no bathing facilities. And much, much, much, much more. And we do it with a 100% VOLUNTEER staff - no one gets paid at OTA - ever. So 98 cents of every donated dollar goes directly to fund troop and veteran support projects. I am saddened that you chose to give us our only negative rating, and hope that with a better understanding of who we are and what we do, you'll feel compelled to change your mind. Please feel free to contact me directly if you have questions or want more information. Monica Orluk, Volunteer President & COO of Operation Troop Appreciation.

Rating: 5 stars  

Thank you very much for your generous contribution! I had no idea you were sending so much. We even kept one box for one of our tenant units that is geographically separated from us so they were very grateful as well. On behalf of our entire chapel staff, thank you for what you do!

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Role: General Member of the Public
Rating: 5 stars  

Grass root effort to support our Men and women serving overseas. Thank you for bring our American Spirit Together to Support our Freedom Fighters!

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

This organization goes above and beyond to provide necessities for our troops overseas! I have been donating items to OTA for over 5 years to help bring smiles to soldiers' faces. When thank you notes and pictures from the soldiers are posted on OTA's Facebook page, it lets all of us know that what is being done is a great morale booster for them. OTA is a wonderful organization!

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

Was this review helpful? 
1 previous review
Rating: 5 stars  

I have been donating to OTA for several years. They are a great organization with little overhead due to all of their volunteers. They work hard to get necessary items to our troops who are grateful for the support. They make sure that we see all the thank you notes from the troops. I would highly recommend this organization!

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2012

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Role: General Member of the Public
Rating: 5 stars  

I've been hearing more and more about the wonderful things that this organization does for our troops and after reading about their amazing help and support efforts, and how well it is organized and executed, I definately want to get involved in the future and raise awareness of this great nonprofit!

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

A lot

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

When your gift arrived the group deployed to Haiti were stunned. You should have seen their faces! The care packages were a welcome surprise! How can we ever thank you for thinking of us in such a personal and thoughtful way? We will never forget your very kind and meaningful gift.

We are currently deployed to Haiti serving as United Nation Peace Keepers. We have members from each branch of service in our team (Air Force, Army, Navy, Marine Corps, Coast Guard). Thank you for caring so much. It is dedicated organizations like Operation Troop Appreciation that help us to make a difference and bring a smile to lots of faces.

Please continue to sponsor and donate to this organization, they are the true heroes.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2011

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Role: General Member of the Public
Rating: 5 stars  

OTA was organized with the Troops in mind. The approach to volunteerism is beyond compare. Our country, our troops and the donors and volunteers are all very enthused and the results are heartwarming and unforgetable.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

Was this review helpful? 
1 previous review
Rating: 5 stars  

I have been aware of and donor to Operation Troop Appreciation since its inception. No other organization works as hard or has the success rate as does OTA, from a voulunteer standpoint. More than 98% of its donations find its way to our troops. Hopefully our wars will come to an end soon, but until they do, OTA is there to support our troops in many ways.

I've personally experienced the results of this organization in...

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If I had to make changes to this organization, I would...

.

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Review from Guidestar
Rating: 5 stars  

Say 'YES' to this organization! OTA far exceeds the expectation of supporting our troops in need. I was personally involved via my brother who served two tours in Iraq. OTA was quick to respond and eager to put a smile on not just my brother's face... but his entire group! OTA has great communication and really lets you know they care deeply about each and every person.

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2010

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Rating: 5 stars  

I have been involved with and have known of this charity since its inception in 2004. Not once have I seen the enthusiasm and commitment of its officers, board and volunteers waiver. It's obvious all those connected with OTA have a deep appreciation for and support of our men and women in the military service. How many charities do we come across where never once does a dollar go into anyone's personal pocket for their efforts, but in fact goes directly to the cause the charity promotes? The respect and love shown for our military by those associated with OTA is contagious, spilling over profusely to anyone who comes in contact with them as they continue on their "mission" to show support for our troops, wherever they are. No request to OTA is too small, too insignificant or too much trouble. It's a testament to their dedication that even the seemingly most difficult request is fulfilled, sometimes by others who see OTA's determination and who help to open doors to make "wish lists" reality. This is a true grass roots organization who has had a great impact on the morale of over 100,000 troops since 2004. OTA is truly worthy of note and gets my 5-star vote without hesitation! I have been and will continue to make periodic contributions to further their fine work.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

Was this review helpful? 
1 previous review
Rating: 5 stars  

I have been involved with OTA since its inception in July of 2004. Although I live a distance from Pittsburgh, I visit a few times a year and have been involved in fundraising and packing items to send to our troops. I have seen the dedication of the volunteers and the efficiency with which they operate. At my place of business, I have OTA materials on display and have seen firsthand how requests generated from my office have been filled by OTA and I have personally received feedback from those on the receiving end. The inspiration for the creation of OTA is a story in itself, and the impact it has had on our servicemen and women is beyond measure.

I've personally experienced the results of this organization in...

Customers or loved ones of customers who are serving in the military have been astounded over the years at the efficiency of this organization, how fully and timely requests are filled and how quickly packages arrive. I've seen how morale of those serving is boosted over and over again.

If I had to make changes to this organization, I would...

I've seen firsthand since inception how this organization has continually improved on itself, and cannot honestly give any suggestions at this point.

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Review from Guidestar