Operation Homefront, Inc

Rating: 4.38 stars   71 reviews

Issues: Philanthropy, Economic Development

Location: 1355 Central Parkway S Suite 100 San Antonio TX 78232 USA

Mission: Operation Homefront (OH) provides emergency financial and other assistance to the families of our service members and wounded warriors.

Operation Homefront provides direct services to alleviate a military family’s or individual’s actual/complete emergency financial burden, as well as counseling and/or recovery support. Emergency financial assistance is in the form of checks paid directly to mortgage lenders, auto mechanics, contractors, hospitals, doctors, dentists and other providers. Other emergency funding assistance, which an applicant receives within 24 to 72 hours, includes the following:

  • Financial assistance
  • Emergency food
  • Emergency home repairs
  • Critical baby items: formula, food and diapers
  • Home and appliance repair
  • Furniture and household items
  • Local moving assistance
  • Community events
  • Wounded Warrior Transitional Family Housing
    Results: Since its inception, Operation Homefront has provided more than $128 million dollars of funding to programs to benefit military families.
2013 Top-Rated Nonprofit
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Community Reviews

Rating: 1 stars  

1 person found this review helpful

I've been tying to contribute to this non-profit for bookbags for military families this week. Their website does not process. Tried calling. No one was at their desk to take an over the phone contribution. A receptionist then informed me that I did not know how to use my computer. Great. Two Master degrees with distinction and BA summa cum laude. My husband worked in IT for 30 years. So, there went the contribution.

Was your donation impactful?

No

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2013

Was this review helpful? 

Thank you so much for your desire to give back to military families through Operation Homefront. We apologize that there were issues processing your gift online. We want to be sure this matter is resolved. If you would be willing, could you please share what you did, any screen shots or error messages you received along the way? We want to try to figure out what happened. You can email that information to socialnet@operationhomefront.net. Again we sincerely apologize for any frustration this has caused you.

Rating: 5 stars  

Upon comparing several charities supporting our honored military, I chose Operation Homefront due to their efficient expense management, comparatively reasonable executive compensation, superior donor privacy policy, and overall work on behalf of our military women, men, and families! I'm proud to have found this organization to support. Keep up the good work!

Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

Likely

How likely are you to donate to this group again?

Likely

When was your last experience with this nonprofit?

2012

Was this review helpful? 

Thank you for your thoughtful decision to support military families through Operation Homefront! We really appreciate it!

Review from CharityNavigator
Rating: 5 stars  

I have been a financial and service donor to OH for 4-years now and have seen real results as the DC metro chapter has served the significant needs of our deployed troops' families and the large number of families healing from the significant wounds of war at Walter Reed Army Medical Center and other military medical centers in the chapter's three-state footprint. I have the utmost confidence in their ability to manage the organization to get the biggest bang for my donated buck and I have personally witnessed their staff going above and beyond the highest reasonable expectation to meet the needs of these families. You can't go wrong supporting this fine group of selfless servants.

I've personally experienced the results of this organization in...

transitioning military families who had lived in one room hotel-like accommodations for over a year while they were going through medical treatment into no-cost apartments where they were able to heal quicker and with a reduced stress-level for both the injured troop and his/her family. This is one of hundreds of examples of the significant impact of this group on our deserving military families

If I had to make changes to this organization, I would...

Apply it's excellent performance to more remote areas once funding becomes available

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

What specific problem, purpose, priority, or project prompted your gift?

None

Why did you make your donation at this time?

we are a country at war and our military families are under tremendous pressure

What would you tell others about this organization?

they're driven and passionate about their cause and are watchful to ensure my donations are effectively used

When was your last experience with this nonprofit?

2011

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Review from CharityNavigator
Rating: 5 stars  

Operation Homefront has been very good to me. I have received assistance from at the chapter level when living in an area where there is a chapter and have received support from the national staff as well. They have provided great service and been a huge help to my family. Of all of the military organizations out there, I would seek out Operation Homefront before any others during my times of need. I am so happy to see them have such great success over the last few years. My husband just retired so while they might not be helping me, I am glad they will be here for many other families for many years to come.

I've personally experienced the results of this organization in...

I have benefitted from many of their services over the last few years.

If I had to make changes to this organization, I would...

help them set up more offices in states that don't have chapters. There are a few states that really need chapters.

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Review from CharityNavigator
1 previous review
Rating: 5 stars  

As a donor to Operation Homefront, I can say Operation Homefront is an amazing organization. I did my due diligence and reviewed their financials, 4 star Charity Navigator rating, AIP "A" rating, their board membership and their strategic plan. I have found that their staff is knowledgable and proficient and their board engaged and supportive of the staff and the work of the organization. I give monthly to the organization and will continue to do so. They have been great to work with and really appreicate me as a donor.

I've personally experienced the results of this organization in...

I have met families they have helped and have seen first hand the work they do. I also have seen results by reviewing their financials, annual report and strategic plan.

If I had to make changes to this organization, I would...

I would expand the scope of who they serve so they can serve wounded veterans who have been out of the service longer. I would give them more money to support this extra need.

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