Norwalk Emergency Shelter, Inc.

Rating: 3.5 stars   6 reviews

Issues: Homeless & Housing

Location: 4 Merritt Street Norwalk CT 06854 USA

Mission: Norwalk Emergency Shelter, Inc.?s (NES) mission is to effectively address the complex needs of the homeless and working poor; to provide safe, sanitary shelter care, food, clothing, and furniture to needy men, women, and families; assist shelter residents in attaining housing, jobs, counseling and various treatment services; provide transitional, affordable, and permanent supportive housing; and to foster residents? growth toward independence and responsibility.
Programs: The operating expense budget for the fiscal year July 1, 2006 through June 30, 2007, is $2,127,900. Approximately 90% of funds are expended on programs and 10% on administration. The Connecticut Department of Social Services provides approximately one-fourth of the revenue, and is the largest single source of revenue. Contributions from individuals, churches and other organizations are the second largest source. The U.S. Department of Housing and Urban Development, City of Norwalk, the United Way and the Federal Government also contribute funds. The Shelter has an annual fund-raising dinner and a golf tournament, and receives funds by other groups on its behalf. A budget showing general categories of revenue and expense is available.
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Community Reviews

Rating: 5 stars  

As a volunteer, donor and supporter of the Norwalk Emergency Shelter (aka Open Door Shelter and Manna House Soup Kitchen), I have seen firsthand the good work and invaluable services provided by the staff. They care about people in need and do their absolute best to provide temporary assistance and to offer counsel and services to help their clientele regain their footing in society.

I was surprised by the low overall rating, but see that one old and misguided review is dragging down the average. This is a homeless shelter operating on a shoestring budget. They are understaffed and overworked, but do their absolute best. The food provided through the soup kitchen may not be gourmet, but it is prepared in a Health Department certified environment by staff and volunteers who care.

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Very Well

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Rating: 4 stars  


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big wrote: March 09, 2011
The shelter is now under new management. The new executive director is extremely passionate about the residents and has a strong clinical intervention plan. He is working hard to straighten out years of neglect & abandonment. We need the residents of Norwalk to come together in support of our new director & give him the chance to make the Open Door Shelter the very best any shelter can possibly be. A place that provides a temporary home while providing clinical, psychological, educational, emotional support & job training opportunities, before they are sent back to independence.

I've personally experienced the results of this organization in...

last week

If I had to make changes to this organization, I would...

none now

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Rating: 5 stars  

i visited this shelter rescently and right away i noticed the difference since the new CEO came in two weeks ago, he is friendly, smart, intuitive, client focused and eager to institute structure and organization. He is a big bodybuilder guy with gentle demeanor and has interest in bringing treatment to the shelter. You should go visit this guy. awesome

I've personally experienced the results of this organization in...

i have

If I had to make changes to this organization, I would...

keep the new CEO and have the community support him, he is awesome

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