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June 24, 2013

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June 24, 2013

Counselor who I saw was fine, the unlicensed one who saw my teen son was a loose cannon, did not get consultation from supervisor before he acted impulsively to break confidentiality. Created lots of difficulty for my family. Supervisor met with me but never provided follow up on plan to fix this problem, got my money back for the counseling but do not feel that these issues were really addressed, worry for future clients.

Ways to make it better...

If I had to make changes to this organization, I would...

Counselors need more training on coordination of care, confidentiality, policies need to be clear, parents need to be more informed when treating teens.

More feedback...

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2013

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