NORTHEAST FLORIDA AREA AGENCY ON AGING INC

Rating: 4.76 stars   17 reviews

Issues: Food, Human Services, Seniors

Location: 4160 Woodcock Dr Jacksonville FL 32207 USA

Mission: To empower individuals to age with independence and dignity by providing leadership direction, advocacy, and support for a comprehensive coordinated continuum of care.
Programs: We provide $21.4 million in grants to underwrite a range of services for the elderly and their families and caregivers in our seven county service area through a network of local service agencies. The services we offer through these contracts include, but are not limited to, emergency energy assistance, congregate and home delivered meals, recreation, education, shopping assistance, case management, health support, home repair and modification, adult day care, homemaker, personal care, legal assistance and transportation as well as support, training, counseling and respite for caregivers including grandparents raising grandchildren. We also manage the Elder Helpline, SHINE Program (Serving the Health Insurance Needs of Elders) and Resource Center.
2009 Top-Rated Nonprofit
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Community Reviews

Role: Professional with expertise in this field
Rating: 5 stars  

3 people found this review helpful

I attended a meeting to get our organizations Walking Buddies program launched in Jacksonville, FL. They helped me to establish connections that I would not otherwise have made. Wondeful organization with many active volunteers.

What I've enjoyed the most about my experience with this nonprofit is...

the connections provided throughout the senior community.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-1-01

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Rating: 5 stars  

3 people found this review helpful

I moved to Florida after retiring from a very socially active company in New England. I served on the Boards of United Way, Junior Achievement,American Leadership Forum, and as an elected offical etc. When ElderSource was able to get additional funds I was impressed on how well they got each dollar to someone in need. After five years of involvement I highly recommend them as a great source and advocate for seniors. They will use any awards wisely for people in need.

I've personally experienced the results of this organization in...

Their new senior to senior program in conjunction with the community chest. This was well thought out and managed. Funds get to people in need faster and with appropriate oversight. Money is not handed out but used to buy services to help quickly.

What I've enjoyed the most about my experience with this nonprofit is...

They are very professional and very caring while meeting their state and federal obligations.

The kinds of staff and volunteers that I met were...

I have been very impressed with their organization and the people that they choose to work there from the Executive Director all the way down.

If this organization had 10 million bucks, it could...

Take care of a lot of short and immediate term emergencies for elderly people with oversight but within a very short time frame when the need is greatest.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

8 people found this review helpful

This agency does a wonderful job of helping seniors in our community. They are a "one stop shop" for any senior citizen in need in NE Florida. They have an excellent information and referral depat. and the staff are knowledgeable and compassionate.

The kinds of staff and volunteers that I met were...

warm, caring, professional

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

8 people found this review helpful

Great Company to work with. They were unable to assist my specific needs at the time, however, they directed me to SEVERAL other resources that could help me in my time of need.

I've personally experienced the results of this organization in...

helping with counsel and financial assistance.

If I had to make changes to this organization, I would...

change NOTHING

What I've enjoyed the most about my experience with this nonprofit is...

Their willingness to go above and beyond to help me find the correct resources when it was clear their company could not assist me.

The kinds of staff and volunteers that I met were...

those that made it their business to help me or find people that could, in the event that they could not.

If this organization had 10 million bucks, it could...

help EVERYONE :-)

Ways to make it better...

my experience was 100% all the way.

In my opinion, the biggest challenges facing this organization are...

not enough funding. More funding means helping more families and individuals.

One thing I'd also say is that...

I am thankful for coming across such a dynamic organization such as this one.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

8 people found this review helpful

I HAVE WORKED WITH A FEW OF THE AGANCY FOR SEVERAL AGANCYS,ABOUT HELPING OUR CUSTOMER IN A TIME OF NEED AND HAS HAD A DELIGHTFUL EXPERIENCE.

The kinds of staff and volunteers that I met were...

All for the staff i have talked to have been very delightful and helpfulat all time.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

7 people found this review helpful

After my husband lost his job, we were left without surmouting bills and not enough income to cover them. I heard about the NORTHEAST FLORIDA AREA AGENCY ON AGING, and called for help. In the end, they weren't able to help with my situation, but did refer me to several other organizations that could. I am very greatful for the support during a time when hope was lost.

I've personally experienced the results of this organization in...

finding help for me and my family.

What I've enjoyed the most about my experience with this nonprofit is...

they really cared about me and my family.

The kinds of staff and volunteers that I met were...

couselor/coordinators.

If this organization had 10 million bucks, it could...

Help more people in need for a much longer period of time.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

9 people found this review helpful

Due to the recent death of my Daughter. My Sons being lais off from work had to move in with me. I am experiencing severe finanical hardship. My Home owners Insurance cancelled my policy because my roof was in disrepair and leaking inside the house. The inside ceiling had falling through. I had no money to pay for the repairs and was unable to get a loan. the wait list is 2 to 3 years or more at other agencies. Nothease Florida Area Agency on Aging Ins (Elder Source) saved my home and kept me and my Sons and Grandson from being homeless. They assisted me in a matter of two weeks. The recommended contractor did a professional job with the inspector coming out twice inspecting. The inspector came out twice during and after completion of the roof.

What I've enjoyed the most about my experience with this nonprofit is...

The assistance were prompt and within two days. The staff was helpful, and kind, and very patient in filling out the application.

If this organization had 10 million bucks, it could...

Reach more Seniors in more counties. Hire more staff to handle more applications because we can not get to help all the Seniors in need.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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