North Star Foundation
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Patty, you should not be surprised by the review written by RichL3399. I read at least two other ones along the same lines and my experience with you and North Star is similar although not quite as intense. I am surprised that you do not remove the negative ones from your site and only leave the "glowing" testimonials. If you take exception to this comment please explain your ineptness and absence of direct and on point answers to direct and on point questions. I have a number of those I could quote but it would be a waste of time. Too bad zero stars rating is not an option.
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Would you volunteer for this group again?
No
For the time you spent, how much of an impact did you feel your work or activity had?
Some
Did the organization use your time wisely?
Badly
Would you recommend this group to a friend?
No
When was your last experience with this nonprofit?
2013
I am a long time dog trainer and pet professional. I was asked by North Star to foster a dog for a family. Of course I jumped at the opportunity. I saw the web site and eagerly awaited the day I would foster the dog. I had already fostered for another agency so I couldn't wait for the training I was told I would receive for my new foster dog. After recieving my dog, I was literally alone. There was NO training, NO support, and honestly NO knowledge from Patti Gross whom I had spoken with only once. I was on my own for vet bills, dog food, even heartworm medicine. Worst of all, there was absolutely NO training for me and when I called, and called, and called, I finally was told that it would all be forthcoming. Another lie. The dog that North Star had given me was fearful and had even growled at a small child who was not even touching the dog, and when I told Patti Gross that I did not trust this dog to be placed with a child, she told me to make it work because the dog had already been "sold" to a family. I was absolutely floored! Shortly after, I met anotehr foster who was also attempting to communicate with North Star, Same story, This woman has absolutely NO CLUE how to raise or train a dog. She is the mother of an autistic child. She is not in any way even a barely competent dog trainer...she is a scam artist. The other foster home complained that the dog they had been given was also fearful and unstable and they felt that it should not be around small children. After reading a few reviews from parents, and learning that PAtti Gross breeds dogs in her basement, without even AKC papers at a bare minimum, I am even more outraged. You are breeding dogs with epilepsy, diabetes, and dysplastic hips. I was so disgusted by this experience that I have now decided to train to become a certified canine behaviorit and certified service dog trainer at a New Jersey based non-profit, that gives free service dogs, not charging families $10,000 or more, for something that is not only unstable, or downrighgt dangerous. This otehr agency does not charge parents, and does not even allow families to demean themselves by begging, I mean fundraising, so that the CEP can get a salary. And really, North Star CLAIMS to have placed only 100 dogs in 10 years? That's only 10 dogs per year. That's small potatoes. And, if the dog I fostered and the one the other family fostered are any indication of the quality of those 100 supposed service dogs Patti Gross claims to have placed, North Star is either just an inept group, or downright scammers. The non-profit I am now hoping to work with has placed hundreds and hundreds of service dogs, and has an amazing foster trainnig program, one that is taught by one of the top dog behaviorists in the country. Novel idea, a service dog actually being trained by a professional dog trainer. PLEASE do your homework and don't give ANYONE your money or your trust until you see results. North Star is not the only inept one out there either...unfortunately, many of these agencies do not even have a basic knowledge of canine behavior. And sorry Patti, being a mother of one special needs child does NOT make you an expert on anything. How much salary do you take per year from your 10 "service dogs" placed by a "team of North Star professionals"? It is so sad that so many families are being scammed by you. I wonder who really wrotethose positive reviews too, since I have not heard a single good thing about this group from a parent or foster. Please do your homework if you are looking for a service dog. Please stay away from this woman. She doesn't even return calls unless you are giving her $10,000 dollars. After that, you'll never hear from her again. So sad. So evil. Why can't I give North Star 0 stars. The minimum is still one star. They don't even deserve that.
More feedback...
Would you volunteer for this group again?
No
For the time you spent, how much of an impact did you feel your work or activity had?
None
Did the organization use your time wisely?
Badly
Would you recommend this group to a friend?
No
When was your last experience with this nonprofit?
2012
Our NS dog was for our son with Aspergers. The dog was diagnosed with Epilepsy and Diabetes at 1 year old. North Star never paid for the first year of routine vet bills (per the contract), didn't pay the bill for our dog's specialist evaluation at 1 year and absolved themselves of anything to do with our dog, our son and our situation. $5,000 is A LOT of money to pay and have an organization have no responsibility for the outcome. NS refused to supply us with another dog, refused to pay any bills, and stopped replying to emails. Look elsewhere for help and have a lawyer if you go with NS.
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When was your last experience with this nonprofit?
2010
I was searching the internet for a non-profit that would help my daughter get a service dog. She is 5 years old and has been diagnosed with autism. We feel like there is a lot of hope for our daughter, if only things would fall into place for her. She is non-verbal, but passionately speaks her own language. It's this passion and drive that we love in her! I found North Star's website and it stood out to me. Patty's ideas about service dog placements fascinated me because they are unique. We absolutely did not want a service dog that had been trained with convicts in a prison. We also did not want to wait 2-3 years for a placement. Precious time would have passed in our daughter's life. I contacted Patty and eventually she got back to me. I spoke to her for quite some time in a phone call and I really felt that she understood how badly we want to help our daughter. We were willing to do whatever it took to help her get a dog, but we couldn't do it on our own. Amazingly, we were able to to raise the $5,000 (our half of the cost) through very generous friends and coworkers. A couple months later, we met Buzz at the airport. Buzz is a gorgeous Labradoodle. He is incredibly sweet and well trained. At this point in our lives we do not own a home with a yard, so raising a puppy would have been very difficult. Buzz came with advanced training because he is 2 years old. Patty connected us to CaliPals, which is an organization that raises service dogs and trained pets. Patty has paid for everything she said she would and we have never felt neglected. Our daughter loves Buzz and calls him "Bunny." She changes her "z's" to "n's." Buzz has helped her make friends with a set of triplets. She has started talking more and is even making great strides in writing. He hasn't magically fixed her, but that's not what we expected. I think he makes her feel safe. He follows all of us around our home and likes to lay in our laps. He has made all of us so happy. He is like our second child. It's hard to have a bad day when we see Buzzy and our daughter playing quietly together. I think we made a very good choice to go through North Star. I would highly recommend working with Patty.
Ways to make it better...
If I had to make changes to this organization, I would...
Provide Patty with more resources to make even more placements.
More feedback...
How would you describe the help you got from this organization?
Life-changing
How likely are you to recommend this organization to a friend?
Definitely
How do you feel you were treated by this organization?
Very Well
When was your last experience with this nonprofit?
2012
I have had the privilege of being a North Star volunteer puppy raiser for almost five years. During that time I've raised/ co-raised nine puppies.
I have been able to see first hand the amazing benefits that these puppies bring to their children and their families. Receiving a puppy from North Star provides the whole family an opportunity to work together, with North Star 's help, to make a better life for their child.
North Star believes in placing the assistance dog with the child as early as possible so that the child and puppy can form an early bond. Patty does everything possible to ensure a successful placement before, during and after the pup is placed with the family.
North Star brings people together in so many ways. Each puppy influences so many people.
North Star provides puppy raisers with the training and support necessary for a positive volunteer experience. North Star volunteers are very dedicated and work well together providing back up for each other, exhanging ideas and sometimes sharing the puppy raising.
During the past five years my mom had to go to a nursing home. I've been able to take my own North Star Therapy dog, Lola, and many of the puppies to visit. These visits provide the pups with early socialization in public and at the same time provide the nursing home residents, staff and families the pleasure of spending some time with a puppy. Lola is my constant companion and the most wonderful Therapy Dog ever!!
The Great!
I've personally experienced the results of this organization in...
watching the puppy and child for a bond.
Ways to make it better...
If I had to make changes to this organization, I would...
hope that they would have the recources to make more placements.
More feedback...
Would you volunteer for this group again?
Definitely
For the time you spent, how much of an impact did you feel your work or activity had?
Life-changing
Did the organization use your time wisely?
Very Well
Would you recommend this group to a friend?
Definitely
When was your last experience with this nonprofit?
2012
What one change could this group make that would improve your volunteer experience?
attract more volunteers who are willing and able to fund raise!!
Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)
I've learned to be a better trainer and I have become more social. I am also more aware of the hardships that famies with children with challenges must endure.
How did this volunteer experience make you feel?
Happy!
I have had the privilege of being a North Star volunteer puppy raiser for almost four years. During that time I've raised/ co-raised eight puppies.
Two of these dogs are working as Therapy Dogs doing nursing home visits and school visits. The other six have been placed with children with developmental disabilities.
North Star believes in placing the assistance dog with the child as early as possible so that the child and puppy can form an early bond. Whenever possible, the puppy raiser and the family work together to ensure that the puppy has the best upbringing to suit that particular child.
I've met wonderful families (in person and via email) and become more aware of the challenges they and their children face. I've been able to see first hand the positive effects a North Star dog has on the child and family right from the start.
North Star brings people together in so many ways. Each puppy influences so many people.
North Star provides puppy raisers with the training and support necessary for a positive volunteer experience. North Star volunteers are very dedicated and work well together providing back up for each other, exhanging ideas and sometimes sharing the puppy raising.
During the past four years my mom had to leave her home and go to live in a nursing home. I've been able to take the puppies to visit her. These visits provide the pups with early socialization in public and at the same time provide the nursing home residents, staff and families the pleasure of spending some time with a puppy. Bringing a puppy along makes everything better!!
The Great!
I've personally experienced the results of this organization in...
Seeing first hand how a North Star dog helps a child to communicate more easily, to develop empathy, become more social and less anxious, become more independent.
Ways to make it better...
If I had to make changes to this organization, I would...
Increase the number of placements. To do this North Star will need more funding and more volunteers.
Working with Patty and Ron and North Star Foundation has been an incredible experience for our whole family. Our youngest son Matthew, who is now 12 years old, has aspergers and retinitis pigmentosa. He is legally blind and only has 15 degrees of central vision; no peripheral vision. We thought Matthew would really benefit from having a North Star dog. The main thing is that we needed a dog, who might get stepped on occasionally or tripped over, that wouldn't take it personally and would still love him and want to be around him to play. Well, we got Nellie from North Star Foundation in Februray of 2010. She is a calm, loving yellow lab that gives Matthew and our family all the love we need. And, we love her back. Nellie is the perfect addtion to our family!
More feedback...
How would you describe the help you got from this organization?
Life-changing
How likely are you to recommend this organization to a friend?
Definitely
How do you feel you were treated by this organization?
Very Well
When was your last experience with this nonprofit?
2010
North Star Foundation assisted us in acquiring a therapy dog for our son who has autism. They were very easy to work with and we have had a wonderful experience integrating a service dog into our home. The dog has assisted our son by decreasing stress and providing emotional support, but he also is learning to track and perform other tasks to assist our son.
More feedback...
How would you describe the help you got from this organization?
Life-changing
How likely are you to recommend this organization to a friend?
Definitely
How do you feel you were treated by this organization?
Very Well
When was your last experience with this nonprofit?
2012
North Star foundation changed my family's life!!! My son has autism and we received Bailey our therapy dog when my son was 8. She brought him back once when he wandered off and stopped him from wandering once too. Priceless! Along with the unconditional love she gives all of us, the peace of mind she creates in our home and her beautiful sole our lives have been forever blessed. Words can not express what Bailey means to us and how wonderful North Star Foundation is!!!
More feedback...
How would you describe the help you got from this organization?
Life-changing
How likely are you to recommend this organization to a friend?
Definitely
How do you feel you were treated by this organization?
Very Well
When was your last experience with this nonprofit?
2012
Our relationship with North Star began in 2008; it was a few months after our son was diagnosed with Asperger's Syndrome (on the autism spectrum). Patty believed adding a North Star dog to our family would help our son with his social and emotional challenges. How right she was! We added Radar to our family and the changes started to happen. It was subtle at first. Some eye contact here, a brief word to strangers who approached us while out in public there. Then one day, without prompting, our son took the lead in speaking to strangers who approached. Despite me backing off a few yards away, he continued to speak to these ladies on his own for more than ten minutes. How far he's come! My initial goal with out North Star dog placement was for our son to "live in the moment"; to notice the world around him. This goal was met years ago and our placement has far exceeded our expectations. I have, on several occasions, recommended North Star to people for a variety of reasons. I keep a stack of North Star pamphlets at home and have distributed them when I've felt someone might benefit from their services.
More feedback...
How would you describe the help you got from this organization?
Life-changing
How likely are you to recommend this organization to a friend?
Definitely
How do you feel you were treated by this organization?
Very Well
When was your last experience with this nonprofit?
2012
We began our relationship with Patty and North Star in early 2008. As a Mom of a child with Asperger's, I hoped adding a North Star dog to our family would help our son see the world around him; to live in the moment. Having Radar join our family has done that and so much more! This placement has exceeded my expectations in so many ways. Just recently, not only did Jason (our son with AS) talk to strangers about what his dog provides for him but he continued to speak to the strangers despite me walking away. This was a huge step forward and not something that had ever happened. Having Radar there gives Jason a certain level of confidence. He knows people find his dog really cool and Jason doesn't miss an opportunity to educate the public! We have recently become even more involved with Patty and North Star by puppy-raising. It was a wonderful learning experience and a labor of love. Patty is always available to her families (both those who have received dogs and those raising puppies for other families) as a valuable resource and wealth of information. She personally answered my many questions without ever making feel inadequate. This work North Star is doing is so important. I only wish more rescources were available to them; they could help so many more families like ours!
The Great!
I've personally experienced the results of this organization in...
YES!
Ways to make it better...
If I had to make changes to this organization, I would...
Find a way to recruit more volunteers and find ways to raise more funds as this is everyone's biggest obstacle.
The North Star Foundation, lead by Patty Gross, is the one of the oldest service dog organizations for children with autism and other disabilities. Patty has worked very hard to establish an outstanding line of golden retrievers to perform this work and has established herself as an authority in the use of service dogs for children and their families.
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How does this organization compare with others in the same sector?
Very Well
How much of an impact do you think this organization has?
Life-changing
Will you recommend this organization to others?
Definitely
When was your last experience with this nonprofit?
2012
About 7 years ago, I first heard about North Star. As a clinical psychologist who specializes in working with kids on the autism spectrum and someone who has worked with various service dog organizations as a puppy raiser, it was a perfect fit and I was able to raise a puppy for a child with autism! I was very, very impressed with all North Star does for the families it works with.
The Great!
I've personally experienced the results of this organization in...
The family I raised the puppy for! The puppy changed all of their lives in many ways. The dog helped the mother and siblings as well as the child with autism by providing them all with unconditional love and acceptance. He (the dog) helped the child with autism become more verbal and more social.
Ways to make it better...
If I had to make changes to this organization, I would...
give North Star more resources to be able to shorten the waiting list.
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