4 people found this review helpful
Review from CharityNavigator North Shore Animal League America , Inc.
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August 28, 2011
4 people found this review helpful
This organization is completely run by a self serving, over paid individual whose main concern is image and not quality of the mission at hand. Working limited hours per week with little to no input or progressive thinking he puts NSALA in a bad place. The organization is known in the industry as bullies and labeled the "puppy mill pet store" because of their aggressive tactics to monopolize available animals.
The volunteers and a few key people really do care because it really is about saving lives..but this organization lays off anyone who may disagree or make a suggestion that goes against the grain.
Again, it's a shame because it really could be the National Brand they claim to be.....but unfortunately with the current management will never succeed.
The Great!
I've personally experienced the results of this organization in...
as a former employee
Ways to make it better...
If I had to make changes to this organization, I would...
Restructure the board of directors with individuals that have the appropriate credentials and progressive ideas to make NSALA a successfull, properly run organization.
More feedback...
Will you volunteer or donate to this organization beyond what is required of advisors?
No
How much of an impact do you think this organization has?
A lot
Will you tell others about this organization?
No
5 people found this review helpful
July 23, 2011
5 people found this review helpful
For several years I donated to this charity because it advertises 'the largest no-kill shelter'. I am not in their area so I assumed their facility was as their beautiful website portrays it. Eventually I got a chance to visit and was very upset to find out what the place is actually like. I gave hundreds of dollars to these people and the animals and environment aren't even kept clean. Most of the workers don't seem to know what they are doing. For the amount of $ that I donated to my sponsor animal every month, he should have been living in the Taj Mahal!
I cancelled my sponsorship but they kept sending me mailings and emails. I finally had to change my email to get them to stop even though I asked them to take me off their email and mailing list. Once you give anything to this organization they will NEVER leave you alone and NEVER stop asking for more money. They probably look at all donors as "suckers" or "cash cows" to be milked for every possible dime, to finance their glossy mailings and high-tech websites.
The Great!
I've personally experienced the results of this organization in...
Learning how much a charity can mislead donors about what they are really like.
Ways to make it better...
If I had to make changes to this organization, I would...
Respect people's requests to be taken off email and snail mail lists!
More feedback...
Was your donation impactful?
Unlikely
How likely is it that you would recommend that a friend donate to this group?
No
How likely are you to donate to this group again?
No
1 person found this review helpful
July 15, 2011
1 person found this review helpful
Dog poop on the floor, dog poop on the ceiling, flaming dog poop on my front porch after I complained about the dog poop on my dog. They should call this place "North Shore Animal Feces", because that's all you get when you step foot/animal foot into the building. Also, not that it's their fault or anything, but they are in the sketchiest part of Port Washington, and although I can't prove it, I'm pretty sure they keep releasing rogue feline agents in an attempt to build a guerilla stray cat army to topple the North Hempstead regime. Scary doog poop. I stepped on a broken bottle walking down that street in flip-flops, and none of the animals lifted a paw to help me.
The Great!
I've personally experienced the results of this organization in...
The amount of poop in a paper bag left on my front porch. It was on fire, and while I tried to stomp the fire out, I discovered the contents of the paper bag were, in fact, poop.
Ways to make it better...
If I had to make changes to this organization, I would...
Investigate my own claims regarding the stray cat army, do something about the dog poop, and possibly open a mongolian barbeque.
More feedback...
Will you volunteer or donate to this organization?
Unlikely
How much of an impact do you think this organization has?
A little
How did you learn about this organization?
Stumbled upon it looking for some frozen yogurt.
When was your last experience with this nonprofit?
2011
May 24, 2011
2 people found this review helpful
I recently made a donation to honor a family member's anniversary. Staff members handling the donation were rude, dismissive and unhelpful. I received no response to written or telephone communication. If this is how they operate when dealing with donors, how are they treating animals in their care?
The Great!
I've personally experienced the results of this organization in...
No response to messages
Ways to make it better...
If I had to make changes to this organization, I would...
Start all over again with new staff, new mission statement.
More feedback...
Was your donation impactful?
No
How likely is it that you would recommend that a friend donate to this group?
No
How likely are you to donate to this group again?
No
When was your last experience with this nonprofit?
2011
May 3, 2011
2 people found this review helpful
this charity is not efficiently using donation income. Overpaying fundraising and overpaying salaries
The Great!
I've personally experienced the results of this organization in...
I have compared th efficiency of this charity to the other similar ones and realized my money is better used somewhere else
Ways to make it better...
If I had to make changes to this organization, I would...
lower by at least 45% the amount wasred in fundraising. Other similar c hatiries do not pay their president and high officials thst much smount. THIS IS SUPPOSED TO BE A CHARITY .....a substantially greater amount should go to the programs. Other charities do it why not them
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