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Nonprofit Overview

Causes: Emergency Assistance, Food, Food Banks & Pantries, Homeless & Housing, Housing Expense Reduction Support, Human Services, Personal Social Services

Mission: North Hills Community Outreach addresses the needs of people in crisis, hardship and poverty.

Results: In 2014-15 , $1,503,628 in direct assistance was provided to 4,099 families in poverty, hardship and crisis -- 86% of our expenses were direct services to those in need. 4,917 donors gave financial and in-kind gifts, and 1,538 volunteers gave 34,057 hours.

Target demographics: Everybody in northern Allegheny County can be a part of “People Helping People.” Low-income families, people experiencing disasters or other hardships, and frail elderly individuals can receive help. Adults and youth can help their neighbors in need by volunteering and/or donating funds and goods, such as food, winter coats, school supplies, etc.

Direct beneficiaries per year: 1,404 families in three food pantries; 482 families received utility help; 35 low-income working families purchased low-cost vehicles and 598 individuals received 951 Community Auto services; 598 seniors elderly received nonmedical assistance and 141 seniors received 5,768 rides on our Free Rides for Seniors shuttle.

Geographic areas served: Northern Allegheny County for the majority of services; some programs are covered countywide and beyond

Programs: Three food pantries, organic garden for food pantry, utility assistance, emergency financial assistance, employment services and computer skills coaching, education assistance, budget coaching, holistic case management, In Service of Seniors volunteer care giving for the elderly, Community Auto low-income vehicle ownership program, and more.

Community Stories

23 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

There should be more stars ! Everyone at NHCO is so wonderful, helpful and knowledgeable ! They were there when I needed them most. The pantry workers are so helpful, especially the "Cereal Man" ! Natalie is an Angel and was so helpful and pleasant. It was refreshing to meet such wonderful people. Thank you !

Client Served

Rating: 5

I have been very impressed with this organization and contribute money to them every year. When my son was young, myself and several of my friends took parenting classes sponsered by NHCO. They were very helpful.

Client Served

Rating: 5

These people at NHCO are great... They are helping me through since my UC ran out. Natalie has been my advocate and works hard to help. I do appreciate all they have done. Very nice people also.

Client Served

Rating: 5

North Hills Community Outreach program is a wonderful establishment! The staff there is so giving! They are always ready to help their clients with anything they may need. They are always making suggestions about programs I may qualify for. They are so accommodating with the food pantry. They will let you go on special days if you cannot make the scheduled Tuesday food pantry day. I can't imagine another pantry being so considerate of their clients. They make you feel welcomed, not like a burden. They have helped and our helping so many individuals and families in their area! Keep up the good work!

Client Served

Rating: 5

I am a disabled young adult with a wife and 2 children under the age of 2. NHCO has helped me so much in the past year. Since I am unable to work, they have provided me with much needed food for my family (even the babies). At Christmas time, NHCO helped me provide my family with gifts and food so that it would be a holiday our family will happily remember. Just recenty we had a problem with our well for the water that we use. Again, NHCO stepped in an offered assistance where I was unable to do it myself. I will be forever thankful for the wonderful people and help that my family and I have received.

Thank you.
Brian Hall

Client Served

Rating: 5

I was probably one of the very first clients and did not know it way back.
After our home was destroyed by a flood, NHCO came to the rescue. It is such a good organization. Our family cannot say enough about the compassion these people showed.

Margaret K.

Client Served

Rating: 5

I joined the Family Savings Account program to get my finances under control and make it possible to buy a car. When I got accepted to physician assistant school, I decided a car wasn't as important and changed my goal to paying for tuition! What a relief to know that my next two semesters will be covered without having to take out grad PLUS loans, thanks to the education and assistance I got through NHCO.

Client Served

Rating: 5

We have never needed to go to a food bank before and everyone is just wonderful, kind, and accepting. They provide many additional services to those in need and address the needs of all ages.

17

Client Served

Rating: 5

Already struggling as a family last year, when the economic situation got worse, my husband lost enough hours on his job to endanger our being able to maintain life in the area. We have had to make use of the food pantry for the past year and a half, when we used to be able to donate regularly. Unfortunately, the situation has also left our 3 year old son without proper health coverage (due to an error between the current and previous insurance companies). We were not expecting to be able to get him his life-saving medicine (he has just been diagnosed with severe asthma, which is not under control yet)and asked if they might also be able to assist us with the funds we lacked for to purchase his medicine. Thankfully, they were able to give us the difference between the funds we had and what we needed to get his medicine. This saved us an emergency room visit last night!, as his asthma gets worse whenever he plays/walks more than 30 yards/ or just about any other form of exercise. His pediatrician thinks it might clear up as he gets older, but for now it is severe enough to be life-threatening. May God Bless and Keep the great people of NHCO in his care at all times! AMEN!

Previous Stories
36

Client Served

Rating: 5

The people here are Excellent! We have recently fallen on extremely difficult times, with multiple complications. They don't judge, nor do they make you feel ashamed like some other organizations, for needing help. We have a 2-yr.-old son which benefitted greatly from the Santa/ Toy Shop this Christmas. With their help and that of our local community, we were able to enjoy seeing his smile as "Santa" delivered his requested toys. Toys that three days later are still getting 12 hr/day use! They also helped us keep our utilities on when we were having trouble because of being victims of identity theft, death of my father/landlord, and my husband losing hours on his job. I hope everyone involved receives as many or more blessings as they give out every year. This mother has tears in her eyes of pure happiness seeing her son still happy with "Santa"'s presents. Presents that we would never have been able to get for him ourselves, we found from the generosity of those that donated to this wonderful organization. Thanks again and may the tradition of community continue even in these tough times.

18

Client Served

Rating: 4

My name is Janice Bukambu.I am an international student at La Roche College.I major in IT.The North Hills Community outreach has been a great help in my life.The food I get each month and the winter coats I received have really helped me.All I can say is that May God Bless evryone making my life and education dreams come true here in the USA.