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327 Reviews
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May 1, 2011

When my daughter, Lainey, was diagnosed with a rare condition, Opsoclonus Myoclonus Syndrome, we were shocked. Although she had good doctors here in SC, we wanted to speak with a doctor in Illinois that has been researching and treating OMS for children all over the world. Within a week of her diagnosis and days before her surgery to have a tumor removed, we had a appointment at Southern Illinois University. We contacted Miracle Flights a few days later and were able to get a flight right away. We were on a plane five days later. Miracle Flights made the hassle and expense of travel the last thing on our minds. Lainey is now receiving the treatment she needs.

The Great!

I've personally experienced the results of this organization in...

2011

Ways to make it better...

If I had to make changes to this organization, I would...

get donors for administration fee.

April 25, 2011

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Review from Guidestar
April 25, 2011

Miracle Flights has provided my family and several other families dealing with disabilities airfare to the Natural History Study in California. We would not be able to afford to see the experts on our own and they have been a real blessing! Everyone there is responsive and professional, providing us with clear communication in a variety of modes - phone, email, and snail mail so every detail was covered.

The ONLY criticism I had was that several people worked on my request so it led to multiple contacts for the same information - they are thorough!

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The Great!

I've personally experienced the results of this organization in...

I am the Oregon Regional Representative for the International Rett Syndrome Foundation and have used Miracle Flights twice as well as sent several families to this organization.

Ways to make it better...

If I had to make changes to this organization, I would...

I would assign one person to each case for all contact - and keep a file from one request to the next so you have some continuity from one request to the next. I would also use get more user stories on your facebook page so people know about you and the great services you offer.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Katie's Clinic at Oakland children's Hospital recommended them

When was your last experience with this nonprofit?

2011

April 23, 2011

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Review from Guidestar
April 23, 2011

We have a medically challenged 6 yr old son who needed some medical/genetic testing done in Atlanta, Georgia. We live just south of St Paul, MN. We wouldn't have been able to go ahead with all the medical testing if it was not for Miracle Flights. We are struggling financially just like everyone else plus we have added challenges/cost because of our son's circumstances. It was nice to know that everyday people like us could get some help to do what is best for their child. I was so surprised how easy it was to get a flight arranged. The staff was very friendly and explained everything. I will definitely use this service again and tell others about it. I comes highly recommended by us!

The Great!

I've personally experienced the results of this organization in...

it allow us to be able to go somewhere for world renowed testing that wouldn't have been possible because of the Miracle Flights

Ways to make it better...

If I had to make changes to this organization, I would...

When planning the flights make sure all 3 people get to sit next to one another... that's it.

April 22, 2011

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Review from Guidestar
April 22, 2011

Miracle Flights for Kids was a wonderful experience for us. We needed to fly our daughter to Boston Childrens Hospital for a evualation from Atlanta. The application process was made so simple and the staff was so helpful. When I spoke on the phone with Miracle Flights for Kids you could tell the person really cared and wanted to help. We are so grateful for their service without them the trip would not have been possible.

The Great!

I've personally experienced the results of this organization in...

n/a

Ways to make it better...

If I had to make changes to this organization, I would...

Nothing. The experience was wonderful!

April 6, 2011

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Review from Guidestar
April 6, 2011

I would have to be honest and say that I didn't know much about the Miracle Flights Organization before my families recent personal experience, but have come to appreciate the mission of the organization. I would have to say that the beginning process of applying was significanlty tedious, but after going through it I understood the reasons for such a comprehensive process. However, I really appreciated that when I did have questions concerning the process a represenative from the organization was knwoledgeable and warm in responding to our needs. The only major problem we had was when we arrived at the airport in time it seemed that the agent had difficulty in processing our ticket information which almost resulted in us being late for our flight. It wasn't clear whether they were making the errors or discrepancies in the processing. Overall, I would say that Miracle fights provided my family with a great service, and I can honestly say that without the financial support for our airplane tickets to Sacremento California we would not have had the opportunity of being evaluated by one of the best doctors in the country who is studying fragile-x syndrome. If my son and daughter could write you themselves I believe they would thank you from the bottom of their hearts.

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The Great!

I've personally experienced the results of this organization in...

a positive manner.

Ways to make it better...

If I had to make changes to this organization, I would...

continue to improve on wht has already been established.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Through the website.

What, if any, change in your life has this group encouraged?

It encourage me to start making whatever amount of donations I could afford to the group.

When was your last experience with this nonprofit?

2011

March 10, 2011

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Review from Guidestar
March 10, 2011

My daughter need to fly to Dallas from Reno for surgery on her foot. I contacted Miracle flights to see if they would be able to help us with the getting a flight to and from Dallas for the surgery. I was amaized at how quickly they responded and got us the flights that we needed. Miracle Flights staff was so prompt, and wonderful it took away alot of stress for me and my family.

The Great!

I've personally experienced the results of this organization in...

my own personal life, and am so thankful that there is an organization like this out there.

Ways to make it better...

If I had to make changes to this organization, I would...

have to dig deeper in to the company to see if there is anything there that needs fixing, because from my experience i see nothing that needs improvement.

February 20, 2011

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Review from Guidestar
February 20, 2011

My daughter needed to get to the MAYO clinic in Rochester, MN to undergo further research, treatment and perhaps find a diagnosis to her rare brain infection. I contacted Miracle Flights for Kids (whom we previously used in 2005) to assist us with our travel. I was believing God that they would at least pay for her flight and received a double blessing by them paying for me, her caretaker. Her paternal grandmother was able to be booked on our same flight (thanks to MFFK getting us the itinerary in time). Ms. Rebecca Boyce kept in close contact with me as I gathered all the required documentation and did an exellent job in carrying out our requests. I highly recommend Miracle Flights for Kids to be recipients of any grants and/or donations that would enable others to be blessed like we were.

The Great!

I've personally experienced the results of this organization in...

I've personally experienced the results of this organization in my daughter being a recipient of Miracle Flights.

Ways to make it better...

If I had to make changes to this organization, I would...

If I had to make changes to this organiztion I would continue to use the voices of the recipients so that others could know their appreciation and help get donations to Miracle Flights.

February 17, 2011

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Review from Guidestar
February 17, 2011

I used to illegally (due to seizures) drive 7 hours in my un-airconditioned beater car to Las Vegas for MRIs and doctor appointments for my glioblastoma brain tumor. As my condition worsened, and my list of brain surgeries stacked up, this was no longer possible, and we were forced to either put flights on our mounting credit card debt or ask family for help. I've looked at many, many organizations that claim to help cancer patients, but don't actually do much but refer you to other organizations or sign you up for a "support group." Miracle Flights for Kids is the exact miracle that a 25 year old kid from Utah had been praying for, and is the first charity that has ever come through for us as victims of cancer.

The Great!

I've personally experienced the results of this organization in...

They bought me a plane ticket for only $50!

Ways to make it better...

If I had to make changes to this organization, I would...

Get rid of the administrative fee.

February 16, 2011

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Review from Guidestar
February 16, 2011

My daughter has needed special medical attention found only in a few locations, all of which are in the eastern half of the U.S. and we live in the western half. Her need has required multiple trips. Without the aid of Miracle Flights we would not have been able to meet those needs and her potential for success would have been greatly handicapped. We are so greatful for Miracle Flight and Ronald McDonald Houses. These charities are a tremendous blessing.

The Great!

I've personally experienced the results of this organization in...

OK, WY, VA, IN

Ways to make it better...

If I had to make changes to this organization, I would...

not change a thing. Miracle Flights staff are friendly, very helpful and efficient.

February 16, 2011

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Review from Guidestar
February 16, 2011

My name is Devin Parry and I have tourettes. Miracle flights helped to provide me with a flight to and from the mayo clinic so that I could be tried for Deep Brain Stimulation. As of now my surgery is scheduled for february 28th They have been very helpful and are very kind. The paper work is a little annoying but they will work with anyone!!!! Thanks so much miracle flights for providing me transport to a tourette free life.

The Great!

I've personally experienced the results of this organization in...

2011 and when I was in the fifth grade a few years back from the 2011 date

Ways to make it better...

If I had to make changes to this organization, I would...

do nothing!

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