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286 Reviews
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June 7, 2011

Miracle Flights covered 3 plane tickets for myself and my twin boys to fly for much needed medical care at Cincinnati Children's Hospital. My boys have Duchenne Muscular Dystrophy, an incurable debilitating disease. My boys benefit from the specialized clinic that Cincinnati Children's has. We do not have this type of clinic where we live. We could not make a trip like this without the airfare assistance. We are so grateful to the donors and to the caring staff of Miracle Flights. The process was clear and easy. We were given all the information we needed and encouraged to contact Miracle flights with any questions or concerns. I highly recommend to families: check out Miracle Flights before discarding specialized clinics that might be out of state. For potential donors: please know what a gift it is for a child to receive needed medical care because of your thoughtfullness. Thank you all!

The Great!

I've personally experienced the results of this organization in...

My family received complimentary needed airfare.

Ways to make it better...

If I had to make changes to this organization, I would...

no changes. It was wonderful.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Cincinnati Children's Hospital told me about this group.

What, if any, change in your life has this group encouraged?

We were not visiting this hospital because we are out of state. This organization made it possible for us to visit this hospital.

When was your last experience with this nonprofit?

2011

June 7, 2011

Miracle Flights is an amazing organization!!!! Without their help, we would not have been able to fly from Kansas City to New York to have our son's necessary treatments and surgeries. Not only that, everyone we spoke to was so kind and helpful. It was very easy to tell that everyone there really wanted to help.

(Our son was born with a rare mixed venous & lymphatic malformation. He has a trache and feeding tube. We travel with a feeding pump, suction machine, oxygen concentrator, and pulse oximeter machine.)

The Great!

I've personally experienced the results of this organization in...

by being one of the families that is helped by their amazing kindness!!!

Ways to make it better...

If I had to make changes to this organization, I would...

change absolutely nothing other than get them more funding!!!!!

June 7, 2011

Over the course of the past five years Miracle Flights has helped my disabled son travel to a special children's hospital for treatment. Without their help we would not have made the progress we have in treating his condition.

The Great!

I've personally experienced the results of this organization in...

helping sick kids get to their doctors.

Ways to make it better...

If I had to make changes to this organization, I would...

not make changes

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

May 24, 2011

My son Easton has arthrogrposis and we were being referred to say a specialist in Philadelphia. Of course we were concerned with how we were going to pay for our flights last minute. We were told about miracle flights so I looked into it. I got in touch with Renecca Boyce who was extremely helpful with giving us the information that we needed to get started, and so mice! I got all the stuff we needed faxed it over and within 20 min I had a flight for my son,husnand, and myself. A huge sigh of relief I was almost in tears! Now we are able to get the best care for our precious angel without losing everything in the process. Miracle Flights thank you for your wonderful staff and help :-)

The Great!

I've personally experienced the results of this organization in...

In a very positive way.

Ways to make it better...

If I had to make changes to this organization, I would...

I think its good the way you do things, it just gets hard trying to get hold of all the doctors in a short time. Most of the doctors at his hospital are only there at limited times.

May 23, 2011

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May 23, 2011

Miracle Flights has been great assistance to our family. We have used the Miracle Flights service twice within the past 8 years. Our now ten year old son has Cerebral Palsy. In October, 2003, we flew from AL to St. Louis, MO, for a surgical procedure that changed our son's life forever. Due to the surgery, he was able to start walking independently!! Our son had surgery again in Houston, TX, in April 2011. The service of being able to fly to the surgery destination is priceless. When you have a child who has just undergone surgery, it is very difficult to travel by car for a long distance. By being able to fly for these past two surgery procedures, it allowed our family to safely travel, and it gave our son the ability to travel home much sooner by flying than if we had to travel by car. I can never thank Miracle Flights enough for the support they have shown our family these past years. I strongly encourage you to contact Miracle Flights if you need their service, and I certainly encourage anyone who is able to donate to this wonderful service. This is a service that directly helps children in need!

The Great!

I've personally experienced the results of this organization in...

from Alabama to St. Louis, MO, and from Alabama to Houston, TX.

Ways to make it better...

If I had to make changes to this organization, I would...

Nothing needs to be changed about this organization. The entire staff is beyond helpful, respectful to the families, and offers assistance in a timely manner. Great job Miracle Flights staff! You have no idea what a difference you make in the lives of children and families!

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Internet searches

What, if any, change in your life has this group encouraged?

Thanks to this service, we were able to have much needed surgical procedures for our son. Thankfully, our son can now walk independently!!

When was your last experience with this nonprofit?

2011

May 1, 2011

When my daughter, Lainey, was diagnosed with a rare condition, Opsoclonus Myoclonus Syndrome, we were shocked. Although she had good doctors here in SC, we wanted to speak with a doctor in Illinois that has been researching and treating OMS for children all over the world. Within a week of her diagnosis and days before her surgery to have a tumor removed, we had a appointment at Southern Illinois University. We contacted Miracle Flights a few days later and were able to get a flight right away. We were on a plane five days later. Miracle Flights made the hassle and expense of travel the last thing on our minds. Lainey is now receiving the treatment she needs.

The Great!

I've personally experienced the results of this organization in...

2011

Ways to make it better...

If I had to make changes to this organization, I would...

get donors for administration fee.

April 25, 2011

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Review from Guidestar
April 25, 2011

Miracle Flights has provided my family and several other families dealing with disabilities airfare to the Natural History Study in California. We would not be able to afford to see the experts on our own and they have been a real blessing! Everyone there is responsive and professional, providing us with clear communication in a variety of modes - phone, email, and snail mail so every detail was covered.

The ONLY criticism I had was that several people worked on my request so it led to multiple contacts for the same information - they are thorough!

Photos

The Great!

I've personally experienced the results of this organization in...

I am the Oregon Regional Representative for the International Rett Syndrome Foundation and have used Miracle Flights twice as well as sent several families to this organization.

Ways to make it better...

If I had to make changes to this organization, I would...

I would assign one person to each case for all contact - and keep a file from one request to the next so you have some continuity from one request to the next. I would also use get more user stories on your facebook page so people know about you and the great services you offer.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Katie's Clinic at Oakland children's Hospital recommended them

When was your last experience with this nonprofit?

2011

April 23, 2011

more

Review from Guidestar
April 23, 2011

We have a medically challenged 6 yr old son who needed some medical/genetic testing done in Atlanta, Georgia. We live just south of St Paul, MN. We wouldn't have been able to go ahead with all the medical testing if it was not for Miracle Flights. We are struggling financially just like everyone else plus we have added challenges/cost because of our son's circumstances. It was nice to know that everyday people like us could get some help to do what is best for their child. I was so surprised how easy it was to get a flight arranged. The staff was very friendly and explained everything. I will definitely use this service again and tell others about it. I comes highly recommended by us!

The Great!

I've personally experienced the results of this organization in...

it allow us to be able to go somewhere for world renowed testing that wouldn't have been possible because of the Miracle Flights

Ways to make it better...

If I had to make changes to this organization, I would...

When planning the flights make sure all 3 people get to sit next to one another... that's it.

April 22, 2011

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Review from Guidestar
April 22, 2011

Miracle Flights for Kids was a wonderful experience for us. We needed to fly our daughter to Boston Childrens Hospital for a evualation from Atlanta. The application process was made so simple and the staff was so helpful. When I spoke on the phone with Miracle Flights for Kids you could tell the person really cared and wanted to help. We are so grateful for their service without them the trip would not have been possible.

The Great!

I've personally experienced the results of this organization in...

n/a

Ways to make it better...

If I had to make changes to this organization, I would...

Nothing. The experience was wonderful!

April 6, 2011

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Review from Guidestar
April 6, 2011

I would have to be honest and say that I didn't know much about the Miracle Flights Organization before my families recent personal experience, but have come to appreciate the mission of the organization. I would have to say that the beginning process of applying was significanlty tedious, but after going through it I understood the reasons for such a comprehensive process. However, I really appreciated that when I did have questions concerning the process a represenative from the organization was knwoledgeable and warm in responding to our needs. The only major problem we had was when we arrived at the airport in time it seemed that the agent had difficulty in processing our ticket information which almost resulted in us being late for our flight. It wasn't clear whether they were making the errors or discrepancies in the processing. Overall, I would say that Miracle fights provided my family with a great service, and I can honestly say that without the financial support for our airplane tickets to Sacremento California we would not have had the opportunity of being evaluated by one of the best doctors in the country who is studying fragile-x syndrome. If my son and daughter could write you themselves I believe they would thank you from the bottom of their hearts.

Photos

The Great!

I've personally experienced the results of this organization in...

a positive manner.

Ways to make it better...

If I had to make changes to this organization, I would...

continue to improve on wht has already been established.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Through the website.

What, if any, change in your life has this group encouraged?

It encourage me to start making whatever amount of donations I could afford to the group.

When was your last experience with this nonprofit?

2011

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