Michigan Community Dental Clinics

Rating: 4.71 stars   17 reviews

Issues:

Location: Boyne City MI 49712 USA

Mission: Our mission is to create and expand access to ever improving quality dental care for Medicaid recipients and low income, uninsured persons. This care is rendered through an entrepreneurial public health model, which incorporates health education to modify behavior, and is delivered in a fashion that upholds mutual respect and improves our patients’ quality of life.
Programs: Michigan Community Dental Clinics, Inc. (MCDC) is a not-for-profit management services corporation, established in 2006, to allow the successful Dental Clinics North (DCN) model for delivery of public health dental services to expand to other areas of Michigan. MCDC utilizes electronic patient records, digital radiography, state of the art dental equipment and compensation methods that encourage productivity, efficiency, and cost control. The result is a network of public health dental clinics that resemble private practice providing timely, much-needed services to a greater number of people. In addition, the financial model for the dental program is designed to break even so that the local Health Department does not have to provide support to the dental clinics.
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EIN 30-0393232
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Community Reviews

Rating: 5 stars  

The staff are always friendly and skilled. The new office is wonderful--clean with lots of natural light and ample space. I am very grateful. Thank you!

If I had to make changes to this organization, I would...

My dentist is terrific, and the vast majority of staff are great, too. There have been a couple occasions when I had fillings done by dental assistants and their work was reviewed in the end, but I wasn't given a choice about having them versus the doctor perform the procedure. A choice is what I would like.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

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Rating: 1 stars  

First went with bad teeth problems and all they would do is root canals or fillings, which at that time didn't seem like a bad choice. Needless to say 2 months latter I was in more pain than I was before I went in there! Horrible bad pain, swellings up the butt, and I went in there again for the last time and got every one of my teeth pulled, and 8 weeks latter got my dentures, to my surprise they did not fit, went back and got them readjusted and then they fit even worse, won't stay in for anything,no matter how much applicator you use and no matter the kind. Went back in and both nurse and dentist both said "there plastic, there not ment to stay in!" Extremely rudely. Now I'm stuck with junk that won't stay in and that are causing me a world of pain!

If I had to make changes to this organization, I would...

Hire a better staff would really help.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

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pbailey (Nonprofit Staff) wrote:

Dear Cal94, We understand and can appreciate your frustrations and concerns. MCDC strives to provide excellent quality care and customer service to all of our patients. Please feel free to contact us at 877-313-6232. Thank you!

Rating: 4 stars  

The staff at the Cheboygan MI office are great. My 3 year old has had a small problem with his front teeth since he was about 1 1/2 or so. Other dentists referred me to a pediatric dentist in TC and they were good but wanted to fix the teeth. My son of course was scared and wouldn't cooperate. He cried at every dentist we went to until I went here. The hygenist was amazing with him! He didn't cry once and she was able to check his teeth out. Her and the dentist here were shocked at what the other place was talking about doing for my son and are making things so much easier on all of us. I'm so happy I took the chance to take him in there.

If I had to make changes to this organization, I would...

I wouldn't change anything about this office.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

The Monroe Branch has a very long list of special and caring people. My disabled daughter had to have alot of work done on her teeth including many visits and they were so accommodating. The receptionist, the dentist, and the dental hygienists were super!! A++

If I had to make changes to this organization, I would...

No changes....perfect the way they are

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

I had a great experience! The staff was so nice and caring! I will definitely be taking my kids here when they are old enough!

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

My experience at the Manistee MCDC has always been the best. I love how the staff treats you with personal care, not just a number. Everyone is very pleasant and caring. I notice couple of the staff have been there for more than 10 years and to me this shows dedication to their work and obviously very good employees. Way to go Manistee MCDC you rock !!

If I had to make changes to this organization, I would...

seems there is an unusual amount of employee turnover in the Dentist position which buts strain on the Assistants. Not a fair work environment when for the Assistant to get laid off because corporate can't seem to keep a dentist. Corporate needs to find a way to keep a dentist and quit laying off the Assistants especially the ones that ARE dedicated to long career employment with MCDC.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

I am a patient of Dr. Cook,St.Johns MCDC and I wish to express my gratitude for the wonderful care I received. Everyone in that office is professional ,caring , and really puts out all effort to make the patient at ease. Dr. Cook Thank You so very much. I love my dentures and they fit great, just as you promised ! I would highly recommend this fine clinic. Jan Collins

If I had to make changes to this organization, I would...

make sure to keep the dedicated staff you have- looks like you are doing well in that area already

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

After a decade of having no dental insurance, and a pregnancy during that time, my teeth were deteriorating fast. I was genuinely worried that I would have false teeth by 30. I first heard about the MCDC when they opened a clinic in Mt. Pleasant. I got in almost immediately (not so lucky these days in Mt. Pleasant because it is SO popular). The staff was AMAZING and remained amazing throughout every visit I was able to afford with them. When I moved to Ypsilanti, the Mt. Pleasant clinic recommended I transfer to the Detroit East Side Dental Clinic (also part of MCDC). Again, the staff has been amazing and compassionate, never judgemental and always happy to help you get your oral health back. Thank you, Thank you, Thank you MCDC!

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

I cannot express how much gratitude I have for the staff and services at MCDC of Manistee, Michigan! They are caring professionals who are committed to providing excellent dental care to those in need. Whenever I go to my appointments, I am treated with the utmost respect and compassion. I highly recommend their clinic.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

Today I had an appointment at the MCDC in Charlotte. I can only say positive things about the clinic. We are so grateful to have this clinic! Today Dr. Kevin and hygentist Amanda were amazing. I told them when I left, that I think it was the first time I ever had a "good time" at the dentist office. Amanda greeted me at the front waiting area with a warm smile and put me at ease right away. Dr. Kevin had great chairside manor and made sure I was comfortable the entire time. The attention to detail was obvious the entire time. What great teamwork as well. I noticed Amanda anticipated Dr. Kevin's needs and he made sure to thank her for handing him exactly what he needed. I don't think there was a time he forgot to ask please either; if there was something else he requested.There were also other employees that I saw interacting in a very positive/helpful way with each other. All of this may seem simple in nature but to me it made a huge differance to how my day started. Thank you for the friendly, prompt and kind service! It is people like Dr. Kevin and Amanda who belong in healthcare and make a big differance in small ways!

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

Was this review helpful?