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June 15, 2011

I had to get to Mayo Clinic. After ten years suffering with the most painful condition known to medicine, according to Wikipedia and other sources, I was grateful to get an appointment with one of the best surgeons in the field, but I didn't know how I would get there. My last trip to Mayo, five years earlier, had nearly killed my husband. Tentatively, I tried calling Angel Flights. From the very first contact I was reminded of something I'd heard about treating someone in need as Christ. These folks do that, all of them...consistently. I was a little anxious as my departure date approached but Charlee put me at ease even as she worked overtime to make sure my entire journey was covered. Then on travel days, meeting my Angel Pilots, I was touched by their consideration, dedication, and willingness to work very hard indeed. Such hard work is usually in the service of art or charity, but in these folks one feels it is for service itself, for the sake of the individual right there in front of them.

The Great!

I've personally experienced the results of this organization in...

It was all good news at Mayo with a new, more tailored medication to try before I have to even think about another surgery. I'm optimistic about life for the first time in nearly two years.

Ways to make it better...

If I had to make changes to this organization, I would...

Hmmm... This is a tough one, particularly since I'm not familiar with the operational side of how their miracles are achieved. I truly think that they have their workflow down pretty well.

June 15, 2011

A patient writes: “I wanted to express my gratitude for all of your organization’s efforts in providing a seamless experience from beginning to end. Last month my seven-year-old son, Sam, and I traveled to Boston Children’s Hospital for his fifth surgery…Thank you so
much for providing us with
a memorable experience that brought a huge smile to my son’s
face.”

The Great!

I've personally experienced the results of this organization in...

Proud to be associated with Mercy Medical Airlift, an organization that during calendar year 2010 provided service to over 22,000 clients with a public benefit in excess of $4,200,000

Ways to make it better...

If I had to make changes to this organization, I would...

No suggestions.

June 13, 2011

A cancer patient named Beverly from South Carolina wrote to say that she had taken a trip recently provided by Mercy Medical Airlift that changed her life. "My doctors [at MD Andercon Cancer Center in Houston] have reported that my tumor was dead, and I am now completely cancer free! It's good to know that we can turn to you if this need arises again. Your services have been an answer to prayer".
This is but one of many letters received from patients who have been directly helped by Mercy Medical Airlift.

The Great!

I've personally experienced the results of this organization in...

services provided to friends in need and have experienced the gratitude of patients and their families for personal flights to medical facilities.

Ways to make it better...

If I had to make changes to this organization, I would...

Encourage more people to support the dedicated volunteers and staff that make this charity so beneficial to others.

June 13, 2011

We work with patients who have a rare bone disease and are all around the country. Without Mercy medical, many of them would not be able to come to our facility and recieve care because most insurances do not cover their condition. Mercy medical has been instrumental in helping our patients, and they have been an amazing organization to work with. The people are incredibly helpful and very dependable.

The Great!

I've personally experienced the results of this organization in...

Communicating with Mercy Medical, troubleshooting, and scheduling patients.

Ways to make it better...

If I had to make changes to this organization, I would...

Cannot think of any changes at the moment.

June 13, 2011

I am a brain tumor survivor and currently enrolled in a clinical trial at University of Pittsburgh. Due to the travel distance and my seizure disorder, I am not comfortable driving to Pittsburgh by myself. I found out about Mercy Medical from the patient advocate in the resource center at UPMC. I called Cathy and she worked with her team to accomodate my travel needs. I am required to travel every 3 weeks to Pittsburgh to receive the vaccine injections. She has removed the travel-related stress in fighting this disease and I appreciate it so much!

The Great!

I've personally experienced the results of this organization in...

Mercy Medical is covering the costs of my roundtrip tickets to Pittsburgh every 3 weeks for cancer treatment for my brain tumor.

Ways to make it better...

If I had to make changes to this organization, I would...

I would not recommend any changes because they are skilled and compassionate professionals who understand the needs of patients.

June 10, 2011

My experience with Mercy Medical airlift has been nothing short of WONDERFUL. I work in helping patients with cancer to travel to seek treatment in a different location (usually quite a bit away from their homes). Due to having cancer and having many medical bills to pay, they are in a financial rut. Everytime I speak to one of our patients and inform them of the service Mercy Medical provides, I can actually "hear" their smiles on the phone and it is not rare that they are brought to tears. Cathy Kelly has been a pleasure to work with and makes this process for the patients extrmely easy and stress free. Mercy Medical has brought hope to every single one of the patients they have worked with! There are nothing but positive things to say! Without Mercy Medical this treatment would be unfeasbale for most of our patients. Once again, thank you for all that you do! God Bless!

The Great!

I've personally experienced the results of this organization in...

the ease of requesting a flight for each of our patients and the confidenceof knowing that each flight will be scheduled without problems. Both the patient and I are sent the flight information so that we know everything is confirmed. It is nice to constantly receive that confirmation for Mercy Medical. Cathy Kelly is such and integral part of the charity. I don't know what we would do with out her!

Ways to make it better...

If I had to make changes to this organization, I would...

I think Mercy Medical has everything down to a tee. I wouldn't change a single thing!

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

June 10, 2011

My story and gratifying experience began when I contacted Mercy Medical Airlift. I had recently found out at age 65 that I had Multiple Myeloma Cancer and had to fly regularly to New York City from Ft. Lauderdale to see the world famous doctor of MM, Dr. Sundar Jagannath at Mt. Sinai Medical Center. Being on a very fixec income, I had very limited resources for travel by air, etc. I found out about Mercy Airlift and contacted them for help. My life depended on their help and to those who volunteer for them as well as the individual, corporations, associations, and others who generously donate to Mercy Medical Airlift's cause of helping people like me. When I called Mercy Airlift, a lovely, extremely efficient lady named Cathy Kelly began to assist me on the spot telling me step-by-step what to do, how to do it and by when. She called me almost daily to check on my progress and gave me very helpful suggestions to expidite my application in order to get approved and booked on a flight round trip. Amazing, this woman worked tirelessly tohandle every little detail. I am alone with my little pet dog Dolly and God brought me another angel to watch Dolly while my air transportation angel, Cathy got me back and forth to NYC. I would never have been able to get this MM care of expertise and literally "fight for my life" if it wasn't for Cath and Mercy Medical Airlift. They help so many, many people unfortunately stricken by the ravages of cancer. But there is always hop, faith and human angels who work, volunteer and donate/contribute to their mission to help as many people with cancer find a way to get treatment. They SAVE so many lives per week. I can only encourage anyone or group or corporation to support Mercy Airlift with their great work. People helping people is what really matters on earth. It is the Divine thing to do and God ALWAYS returns the blessing!! God Bless Cathy and all those at Mercy Medical Airlift.

The Great!

I've personally experienced the results of this organization in...

In every aspect of Mercy Airlift I have had perfect, timely, and detailed instructions, ticketing. Not one stone was left unturned! They are just marvelous, super-efficient, dedicated people to helping save lives for those with cancer. These people are gifts from GOD!

Ways to make it better...

If I had to make changes to this organization, I would...

There is not one thing that I could honestly say that they would need to improve. How can you improve PERFECTION?

April 6, 2011

This is a comment from the wife of a National Guard master sergeant who has flown with Air Compassion for Veterans for six years. ACV is a division of Mercy Medical Airlift. She said, "I called Air Compassion for Veterans and spoke to the most gracious, wonderful and polite person on the phone. Her name was Robin. I started to cry when I was speaking to her. She cared, which was certainly God sent. She gave us hope once again...I knew that God answered our prayers."

The Great!

I've personally experienced the results of this organization in...

speaking with patients and other volunteers about their experiences with Mercy Medical Airlift. It's truly inspiring and uplifting to hear the impact this organization has made on the lives of others. MMA saves lives and gives hope to those that sometimes have little left. On top of that those that donate their sevices (i.e. pilots with Angel Flight, drivers for Angel Bus, and on) are truly happy to do so.

Ways to make it better...

If I had to make changes to this organization, I would...

boost its presence by all means. There are thousands of people MMA's services could benefit, but many of those people are unaware of MMA and its sub-organizations like Angel Flight and Angel Bus.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

How did this volunteer experience make you feel?

It's rewarding being here. Volunteering with MMA has been really great for my soul.

When was your last experience with this nonprofit?

2011

March 15, 2011

One of our patients writes: “When I have little hope in little else, you all give me a reason to hang on and for that you have no idea how much this means to me. The comfort of your voices and your sympathy goes a long way.”

The Great!

I've personally experienced the results of this organization in...

Reports, testimonies, and photos from patients and the enthusiasm of the staff.

Ways to make it better...

If I had to make changes to this organization, I would...

Enhance the social media presence.

March 14, 2011

Here is a comment from the parents of a girl suffering from a rare form of cancer. “Mercy Medical Airlift was very gracious and courteous to us…and got her a round trip flight to Houston for her second of third carcinoid cancer therapy treatments. It’s a hard situation to deal with and the Mercy Medical Airlift staff made it much easier for our daughter and us.”

The Great!

I've personally experienced the results of this organization in...

I've personally experienced the results of this organization in witnessing reports and testimonies from patients that have been helped by Mercy Medical Airlift.

Ways to make it better...

If I had to make changes to this organization, I would...

If I had to make changes to this organization, I would expand its social media presence.

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