Rating: 3.43 stars   14 reviews

Issues: International

Location: 45 Sw Ankeny Street Portland OR 97204 USA

Mission: Mercy Corps exists to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.
Programs: Mercy Corps works in the toughest places on the planet. Failing states like Somalia and Zimbabwe. Conflict zones like Afghanistan, Congo and Iraq. And countries that have endured natural disasters, like Pakistan and Haiti. In these places, a child’s life is often at risk. A woman’s education is usually ignored. A family’s livelihood is never a sure thing. These conditions threaten the welfare of neighborhoods, towns, provinces, countries and entire regions. To these important and imperiled places Mercy Corps brings relief, recovery and development. For 32 years, we have helped people grappling with the toughest hardships survive – and then thrive. That’s the heart of our approach: we help communities turn crisis into opportunity. Decades of field experience have shown us the most effective ways to support that transformation. We know that local people are the best agents of their own change and that local markets are often the fastest, most durable drivers of economic recovery. That’s why we listen to what communities need and prioritize their most important projects. It’s why we often partner with local organizations – and why our program teams are 95 percent staffed by local people. Mercy Corps approaches each challenge with an open mind and a bias for action. We listen to local people and prioritize their most urgent needs. We fix gaps to get markets up and running. We think big, start small and take responsible risks to find solutions that benefit the greatest number of people.
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Community Reviews

Rating: 5 stars  

1 person found this review helpful

I enjoy raising money for Mercy Corps through producing compelling fund-raising events that seek to increase awareness and create exceptional value for people who are compelled to donate due to the compelling nature of the cause and the successful execution of the event itself.

I've personally experienced the results of this organization in...

Mercy Corps provides educational opportunities where volunteers and donors can get informed and from my interaction I have been inspired to donate my time, talent and money. In my four years of fund-raising I have met a cadre of exceptionally gifted humanitarians who are committed to improving the lives of others.

If I had to make changes to this organization, I would...

I think Mercy Corps is run exceedingly well as exemplified by their ratings from Charity Navigator and from the personal testimony of individual employees and the stories of those who have received aid.

Would you volunteer for this group again?


For the time you spent, how much of an impact did you feel your work or activity had?


Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?


What one change could this group make that would improve your volunteer experience?

In my opinion Mercy Corps should be a benchmark for other relief organizations to model.

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

I made so many new friends and still feel rewarded by the experience. I can not point to a single unrewarding experience with any individual people or events I have attended.

How did this volunteer experience make you feel?

I feel connected, empowered, responsible and that my time and talent is making a difference,

When was your last experience with this nonprofit?


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Rating: 3 stars  

8 people found this review helpful

I wish I could give this charity 5 stars because they do a lot of good things. What I look for in a charity is the mission to create sustainability and independence in the people it helps instead of creating dependency while also helping with disaster relief. The fact that the higher ups make so much money is disheartening. I understand that the CEOs and presidents need to be paid but think of the good that could be done with the extra money if they weren't paid so much. I want to know that my donations are truly helping the people I intend to help and not going toward the CEO's summer villa. Perhaps the CEO would do well to read the story of the man whose words are being used with this charity. Gandhi gave up the life of affluence and chose one of poverty. I'm not saying that the CEO needs to become impoverished but nearly $300,000 is ridiculous.

I've personally experienced the results of this organization in...

I have not had personal experience outside of sending donations.

If I had to make changes to this organization, I would...

Make sure more of the money was going to the people who truly need it and not the CEO's bank account.

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Rating: 4 stars  

update 06/06/2011
Well, they got back sooner than I imagined (first workday).
I guess the customer service is good, though not up to date (cause it's not a click of a button thing).
anyhow, I would recommend this charity after they have the online account for monthly donors.
Can't unsubscribe my auto monthly donation online.
I've signed up for the auto monthly donation for a while now, times are tough and I want to cancel it.
It's unpleasant to find out that I can't find a way to unsubscribe my auto donation.

I don't even have an account.
I checked my email box, they didn't even send me a confirmation for the subscription, nor an account.
I did get a confirmation for my one time donation the other time, but again, no account.

Isn't it standard to give your customer an account when they paid for something? Especially when you are automatically taking money from them each month.
It seems like they are trying to make it hard for people to unsubscribe.
I sent them an message about unsubscribing, hopefully they get back soon.

I do not recommend this charity.

I've personally experienced the results of this organization in...


If I had to make changes to this organization, I would...

make it easy to change auto donation subscription. Give an online account to everyone who donated so they can unsubscribe and make changes.

Was this review helpful? 

Dear Kelly, I am sorry that you were upset that Mercy Corps does not provide online accounts for monthly donors, and I want to let you know that we are working to add this feature. In the meantime, we can certainly cancel your automatic donation. I just sent you a private message with my email, if you send me your information I will follow up immediately. Thank you very much for your commitment to helping people in need around the world. Your past support has made a life-changing difference for struggling families! Sincerely, Andi Curry Executive Liaison Mercy Corps

Review from CharityNavigator
Rating: 5 stars  

Mercy Corps is the first charity my husband and I donate to in the event of any global crisis or disaster. They are usually on the ground before any other agencies, probably because they are already "in country". We became aware of Mercy Corps because they are based in Portland, Oregon and have a well-deserved reputation for excellent management paired with amazing empathy. Their staff is very helpful in supplying materials to aid in Alternative Gift Fairs, promptly and at no charge. Their gift cards for 2010 were distinctive, conveying their messages of hope with colorful pictures & catchy wording.

I've personally experienced the results of this organization in...

Fortunately, I have been blessed with the security of a home, food, clothing and education. I have not needed the aid provided by Mercy Corps. Rather, I seek to spread their message and compassion to those who do need their help.

If I had to make changes to this organization, I would...

No changes necessary!

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