Mercy Communities Inc

Rating: 5 stars   14 reviews

Nonprofit Issues:

Homeless & Housing, Human Services


108 E Cook St Springfield IL 62704 USA


The mission of M.E.R.C.Y. (Mentors, Empowerment and Resources for Change in Young families) Communities is to provide housing and supportive services to foster the independence of homeless and at-risk families.


Over the past ten years we have served 138 families.  Four mothers have gone on to home ownership. In 2009, 96 percent of transitional families moved into permanent housing upon completion of the program. In 2009, 93 percent of permanent supportive families maintained their housing for one year or longer.

Target demographics:

Homeless or at-risk parents with children between the ages of 0-18.

Direct beneficiaries per year:

In 2009, we provided services to 30 mothers and their 52 children.

Geographic areas served:

Sangamon County


The transitional housing program utilizes existing community services along with twenty-four hour onsite staffing, weekly case management, life skills training, job training, counseling, children's services and daily reinforcement by mentors and support staff. A family can participate in the transitional program for up to two years. An additional five years of aftercare program services are offered with the goal to sustain the gains made during the transitional phase. Currently, the transitional housing program can house ten families (up to 40 individuals). A new partnership program with a local church is providing support for an additional family. In 2005, services were expanded to include a permanent supportive housing program which offers decent, safe and affordable housing and a professional support system to help disabled families live healthy, interdependent lives, realizing their potential in homes of their own. Families can remain in this program as long as needed.

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Reviews for Mercy Communities Inc

Rating: 5 stars  

I was introduced to Mercy a couple of years ago and quickly saw how important their work was. There are several local agencies helping provide the homeless with shelter, but Mercy goes beyond that. Not only do they provide shelter, they also provide the counseling and structure and support these moms need to become self-sufficient. Mercy will help moms: get off drugs, go back to school, find a job, get transportation to/from the job, budget for life outside of Mercy, find an apartment, furnish the apartment, etc. How many not-for-profits are this wholistic? This is not a temporary fix. It's life-changing for the moms willing to put in the effort.

I've personally experienced the results of this organization in...

my interaction with the moms and their kids.

If I had to make changes to this organization, I would...

help them raise funds to help more moms.

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Rating: 5 stars  

10 people found this review helpful

I first got involved with MERCY about four year ago when the executive director, Mary Stone, asked me to serve on a volunteer committee. At first, I didn't know much about the organization other than that they worked with women and their children, but the more I learned about MERCY's model and their programs, the more inspiring it was. I took a training class that Mary taught for women who were interested in mentoring a mom in the program, and we read the book "Understanding the Causes of Poverty." Even though I already had a background in psychology and social work, it really helped me see things from a different perspective and understand the challenges that these moms were facing. I mentored a woman named Jodi, and although she left the program after about 6 months, it was still a very rewarding experience. MERCY is not for everyone, and these woman have to be willing to make significant changes in their lives to be successful in the program- it's not just a homeless shelter or a way to get free services for a period of time. Because of my experience mentoring through MERCY, my church ended up sponsoring a MERCY family and two women from the congregation are currently mentoring a mom in the program. While I am not involved in the mentoring aspect, I am the landlord so I am still able to be part of the church partnership in that way. One of the most exciting projects that I've been involved with through MERCY was the first ever "Homeless to Homeowner" partnership. In 2008, my husband and I purchased a house in a neighborhood where many of MERCY's families are located, and with the help of many volunteers, we rehabbed the house on behalf of a MERCY mom who wanted to become a homeowner. Through the various donations and volunteer labor, we were able to keep the house affordable for her while making sure she would have a nice place to live. Just last month she was able to become a homeowner, after originally being homeless when she first came to MERCY just five years ago. That's a remarkable journey, and I am so glad to have been able to play a small part in her life changing experience. I know that MERCY made those changes in her life possible by walking with her every step of the way and showing her what she was capable of achieving for herself and her children to have a better life.

I've personally experienced the results of this organization in...

I have known several women who have participated in the MERCY program. Some have had successful outcomes and some have not, but I have seen first hand the dedication, passion, and accountability that the staff brings to each client they serve.

What I've enjoyed the most about my experience with this nonprofit is...

MERCY doesn't just put a roof over someone's head or food on the table. They are changing the lives of women and their children.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?


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Rating: 5 stars  

7 people found this review helpful

As a landlord who has rented to MERCY, I became a supporter and donor after seeing firsthand the way the organization works with its clients to support them. Professionals are with the clients on a daily basis, helping them to set goals and achieve them. The staff is both compassionate and strict with the clients, holding them accountable for their actions. As one who has worked in the field of low-income housing for 20 years, I believe that the kind of supportive services that MERCY provides is the key to success of a housing program.

I've personally experienced the results of this organization in...

Seeing good women as my tenants being supported by MERCY

If I had to make changes to this organization, I would...

recruit more donors so that it could expand its services.

What I've enjoyed the most about my experience with this nonprofit is...

seeing how the experienced and professional staff is able to help the clients.

The kinds of staff and volunteers that I met were...

Competent, professional and committed.

If this organization had 10 million bucks, it could...

help a lot more clients.

Ways to make it better...

the organization could serve more clients

In my opinion, the biggest challenges facing this organization are...

to grow without losing focus.

One thing I'd also say is that...

My association with MERCY has always been very positive.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?


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