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4 Reviews
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June 19, 2012

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June 19, 2012

Mercy Care is the areas hometown hospice and it shows. their staff is kind, caring and compassionate. I would recommend Mercy Care over all of the for profit hospices in the Myrtle beach area.

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How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

A lot

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

July 25, 2011

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July 25, 2011

OK, this will obviously be biased, but Mercy Care provides the ultimate in best quality care to patients and their families. Mercy has been around the longest, 30 years, this year, and, it is the only legitimate non-profit hopice in Horry County, but those facts aren't always the telling signs. How do I know that Mercy is providing the best care? The family satisfaction survey results are heartwarming and indicate that care was excellent throughout the patient's experience, the first week telephonic surveys indicate that needs are being met at the beginning of care, the number of purple angel pins awarded to staff because of positive patient experience comments is skyrocketing, and the Buckingham 12 internal staff satisfaction surveys came back at mostly 100% with a 62% return rate!

The Great!

I've personally experienced the results of this organization in...

I had two parents die on another hospice in another state, and I wish it had been with Mercy Care and its clinical staff and Medical Director staff.

Ways to make it better...

If I had to make changes to this organization, I would...

Add a hospice house.

February 16, 2011

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Review from Guidestar
February 16, 2011

As a not for profit, Mercy Care provides quality care to the entire community they serve. There are numerous services (unrelated to hospice) that reach into the community. Providing grief counseling care for children that have suffered a loss within the community schools that may otherwise go overlooked. These children also receive special attention through Mercy's "HAPPY HEARTS" day camp. Another area that Mercy addresses is the needs that community veterans may face. the MERCY HONORS program provides a simple, yet poigiant, "thank you" to the veteran through a special pinning (plus personalized certificate). Last year alone, Mercy honored over 300 veterans and many found healing through this program. Mercy has also reached out to numerous patients to help with psychosocial / financial needs at a critical time of their life. Mercy is about experiencing life rather than focusing upon death. This brings comfort to patient and family alike.

The Great!

I've personally experienced the results of this organization in...

Participated in the Mercy HONORS program and touched the lives of many veterans.

Ways to make it better...

If I had to make changes to this organization, I would...

Help more children with their grief and honor more vets.

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