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June 19, 2012

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June 19, 2012

Mercy Care is the areas hometown hospice and it shows. their staff is kind, caring and compassionate. I would recommend Mercy Care over all of the for profit hospices in the Myrtle beach area.

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How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

A lot

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

July 25, 2011

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July 25, 2011

OK, this will obviously be biased, but Mercy Care provides the ultimate in best quality care to patients and their families. Mercy has been around the longest, 30 years, this year, and, it is the only legitimate non-profit hopice in Horry County, but those facts aren't always the telling signs. How do I know that Mercy is providing the best care? The family satisfaction survey results are heartwarming and indicate that care was excellent throughout the patient's experience, the first week telephonic surveys indicate that needs are being met at the beginning of care, the number of purple angel pins awarded to staff because of positive patient experience comments is skyrocketing, and the Buckingham 12 internal staff satisfaction surveys came back at mostly 100% with a 62% return rate!

The Great!

I've personally experienced the results of this organization in...

I had two parents die on another hospice in another state, and I wish it had been with Mercy Care and its clinical staff and Medical Director staff.

Ways to make it better...

If I had to make changes to this organization, I would...

Add a hospice house.

February 18, 2011

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Review from Guidestar
February 18, 2011

I found Mercy Care during a painful and sudden loss in my life. I would go as far to call it a crisis that put me in dire need of professional support. By fate, I called and left a message and was contacted later by a grief counselor named Loran Bulla. Over the course of months, this person took time to talk, listen, and care about how I was working through my grief and making a life for myself afterwards. His personal and work experience, kind words, and willingness to be available helped form a strong bond between us and allowed me genuinely let him 'help me'. He will always have a special place in my heart and I think of him often. I wish I could repay him somehow for his kindness, words of wisdom, anecdotes, advice, and hope he shared with me. Considering, this was all at no cost to me- not a penny! This organization is one of the best services our community has to offer and I hope it continuously receives the support it highly deserves. Thank you Mercy Care & Loran!

The Great!

I've personally experienced the results of this organization in...

Grief Counseling

Ways to make it better...

If I had to make changes to this organization, I would...

Make it more known to the public.

February 16, 2011

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Review from Guidestar
February 16, 2011

As a not for profit, Mercy Care provides quality care to the entire community they serve. There are numerous services (unrelated to hospice) that reach into the community. Providing grief counseling care for children that have suffered a loss within the community schools that may otherwise go overlooked. These children also receive special attention through Mercy's "HAPPY HEARTS" day camp. Another area that Mercy addresses is the needs that community veterans may face. the MERCY HONORS program provides a simple, yet poigiant, "thank you" to the veteran through a special pinning (plus personalized certificate). Last year alone, Mercy honored over 300 veterans and many found healing through this program. Mercy has also reached out to numerous patients to help with psychosocial / financial needs at a critical time of their life. Mercy is about experiencing life rather than focusing upon death. This brings comfort to patient and family alike.

The Great!

I've personally experienced the results of this organization in...

Participated in the Mercy HONORS program and touched the lives of many veterans.

Ways to make it better...

If I had to make changes to this organization, I would...

Help more children with their grief and honor more vets.

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