MATTHEWS HELP CENTER

Rating: 4.97 stars   33 reviews

Issues: Mental Health

Location: PO Box 91 119 N. Ames St. Matthews NC 28106 USA

Mission: To care for those in the community by providing programs and services that will meet life's basic needs, and by connecting those in need with resources that improve quality of life.
Results: 30 years of progressively growing in our community and caring for those in need.
Target demographics: Anyone experiencing a financial crisis, living within our service area.
Geographic areas served: 5 mile radius around the center, 10 miles into Stallings & Indian Trail, and anyone with a Matthews residential address.
Programs: Back to School Program - school supplies and backpacks for students in the fall Bounceback Back Pack Program - food for hungry kids on the weekends Holiday Adoption Program - pairing families in need with caring donors of holiday gifts Medical Equipment Lending Program - lending medical equipment to people in need
2013 Top-Rated Nonprofit
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EIN 58-1408738
704-847-8383
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Community Reviews

Role: General Member of the Public
Rating: 5 stars  

The Matthews Help Center is a wonderful example of community coming together to help those in need.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

Great place to shop. People are extremely friendly and I never leave without finding something to take home. I always find a toy for my grandson at a low price which he will enjoy for a while and after he has outgrown it, I re-donate it.

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

I love to donate and shop at the Help Center Thrift Sore. I know the money that the Thrift Shop earns is used for those in need in our community. The store is staffed mainly by volunteers so the profits go to those in need.

I've personally experienced the results of this organization in...

When I volunteered I saw many people who obviously were in need be able to get clothing and food when they needed it.

If I had to make changes to this organization, I would...

Make sure that more people knew about the store.

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Review from Guidestar
Rating: 5 stars  

I love visiting the little "help house" in Matthews , I remember when it was a much smaller facility on Main St. Always a fun, happy treat to spend time there, the stafff and volunteers are always friendly and helpful. I have purchased many "treaures" at the Help house and felt good knowing the proceeds were going back to help the community. I also feel good everytime I donate gently used items to the Help Center for resale, knowing the money from sales will be used to fill a dire need in the community. Thanks Matthews Help Center for all you do!
Sincerely,
Nancy Taggart

I've personally experienced the results of this organization in...

satisfaction of knowing sales of donations made , go directly into community

If I had to make changes to this organization, I would...

stay open longer hours on Saturday, currently closes at noon.

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Review from Guidestar
Rating: 5 stars  

Matthews Help Center is a great organization helping 100's of people every year. In todays economy, its also a fantastic place to shop. You can get Brand name clothing for a fraction of the cost of regular retail stores and the selection and quality is remarkable. When I am tired of my clothing then I donate it back to them. Where else can you get a shirt from Lands End or Talbots for $3. and when they have a sale Ive paid as little as $1. for a shirt. Its fun to shop for other things too. They always have alot of books both hardback and paperback, housewares, shoes.purses, and seasonal decorations. When you shop there not only are you getting a great deal but you are also helping the community as well.
Back Porch Treasures, as it is appropriately named, is a large,clean, well lite facility as well as beautifully decorated and laid out so it makes sense. Matthews Help Center is always my first stop to shop when I am looking to add to my wardrobe, looking for something special, or in need of seasonal decorations.

I've personally experienced the results of this organization in...

Matthews, NC

If I had to make changes to this organization, I would...

Add evening hours one day a week and/or extend the Saturday hours until 3pm.

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1 previous review
Rating: 5 stars  

7 people found this review helpful

I have been going to Matthews Help Center for 15 yrs. I absolutely love this little hidden away thrift shop. There are so many great buys and in this days economy its nice to find quality clothing,books and household items at such reasonable prices. Ive gotten my 2 daughters to shop here as well. You cant beat the selection or the price when it comes to childrens clothing especially since they out grow clothes so fast. When they out grow these clothes we just re-donate them back. The volunteers do a bang up job and work very hard to keep up with the changing seasons. Everyone there is so nice and helpful. I go there at least once a week and when people comment on how cute my clothes are I just say.. Matthews Help Center (Back Porch Treasures).

I've personally experienced the results of this organization in...

when i volunteered my time to answer phones at the front desk, I was amazed at how many people Matthews Help Center saw and helped. From their food pantry, to Meals on Wheels, to financial aid....its amazing what they have done.

What I've enjoyed the most about my experience with this nonprofit is...

knowing that by purchasing from them they can help others in need.

The kinds of staff and volunteers that I met were...

very friendly and helpful

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-6-01

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Rating: 5 stars  

10 people found this review helpful

I shop here on a regular basis :) The staff are genuinely friendly and kind! The boutique is both Quaint and Charming! They always have a nice selection of items! They really put there heart and soul into making this little store a hidden gem! I just wish they were open just a tad bit later on Saturday's but I also do completely understand they are all volunteers running the show and they want their Saturday too :) I will continuously support the Matthews Help Center Love you Gals!!!!

I've personally experienced the results of this organization in...

None except I always leave happy as the staff are so so nice!

If I had to make changes to this organization, I would...

Hire me as an hourly employee to move some of the antiques on Ebay :) I am an Ebay Seller with 6 years experience, this store has so much potential to generate so much revenue by moving the antiques on Ebay! Profits could become incredible!

What I've enjoyed the most about my experience with this nonprofit is...

The staff are super friendly.

The kinds of staff and volunteers that I met were...

A wide variety of ages are involved in this organization!

If this organization had 10 million bucks, it could...

Explode with so much potential to help so many more clients! They are doing such a great thing this is why I insist upon supporting Matthews Help Center!

Ways to make it better...

None no complaints!

In my opinion, the biggest challenges facing this organization are...

None no complaints!

One thing I'd also say is that...

I love you Gals! You have a great thing here!!

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-5-01

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Rating: 5 stars  

8 people found this review helpful

Tell your story here and help others understand this charity There is the neatest little shop in the back of the Help Center. It has used items that can be purchased at reasonable prices for a one-income family. Everyone in there is so helpful and the shop is a pleasure to shop around in. You just never know what treasure you will find there! You just need to shop often. I also bring used items in to donate. I like keeping things local.

I've personally experienced the results of this organization in...

Thanks for helping out budget stretch. We are a one income family of a "blue color" worker.

What I've enjoyed the most about my experience with this nonprofit is...

the little treasures we have found in the "Backporch Treasure" store.

The kinds of staff and volunteers that I met were...

little beams of sunshine

If this organization had 10 million bucks, it could...

Get the word out to help so many people...I read another review about someone needing clinical/medical care. I didn't know this was something offered by MHC. There are so many uninsured people that need basic services today.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-5-01

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