Matthews Help Center

Rating: 4.97 stars   33 reviews

Issues: Mental Health

Location: PO Box 91 119 N. Ames St. Matthews NC 28106 USA

Mission: To care for those in the community by providing programs and services that will meet life's basic needs, and by connecting those in need with resources that improve quality of life.
Results: 30 years of progressively growing in our community and caring for those in need.
Target demographics: Anyone experiencing a financial crisis, living within our service area.
Geographic areas served: 5 mile radius around the center, 10 miles into Stallings & Indian Trail, and anyone with a Matthews residential address.
Programs: Back to School Program - school supplies and backpacks for students in the fall Bounceback Back Pack Program - food for hungry kids on the weekends Holiday Adoption Program - pairing families in need with caring donors of holiday gifts Medical Equipment Lending Program - lending medical equipment to people in need
2013 Top-Rated Nonprofit
Write a Review

See How 3Hrs Can Help

More Info

EIN 58-1408738
704-847-8383
Invite people to share their experience with this nonprofit!

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Community Reviews

Rating: 5 stars  

Matthews Help Center is a great organization helping 100's of people every year. In todays economy, its also a fantastic place to shop. You can get Brand name clothing for a fraction of the cost of regular retail stores and the selection and quality is remarkable. When I am tired of my clothing then I donate it back to them. Where else can you get a shirt from Lands End or Talbots for $3. and when they have a sale Ive paid as little as $1. for a shirt. Its fun to shop for other things too. They always have alot of books both hardback and paperback, housewares, shoes.purses, and seasonal decorations. When you shop there not only are you getting a great deal but you are also helping the community as well.
Back Porch Treasures, as it is appropriately named, is a large,clean, well lite facility as well as beautifully decorated and laid out so it makes sense. Matthews Help Center is always my first stop to shop when I am looking to add to my wardrobe, looking for something special, or in need of seasonal decorations.

I've personally experienced the results of this organization in...

Matthews, NC

If I had to make changes to this organization, I would...

Add evening hours one day a week and/or extend the Saturday hours until 3pm.

Was this review helpful? 
1 previous review
Rating: 5 stars  

7 people found this review helpful

I have been going to Matthews Help Center for 15 yrs. I absolutely love this little hidden away thrift shop. There are so many great buys and in this days economy its nice to find quality clothing,books and household items at such reasonable prices. Ive gotten my 2 daughters to shop here as well. You cant beat the selection or the price when it comes to childrens clothing especially since they out grow clothes so fast. When they out grow these clothes we just re-donate them back. The volunteers do a bang up job and work very hard to keep up with the changing seasons. Everyone there is so nice and helpful. I go there at least once a week and when people comment on how cute my clothes are I just say.. Matthews Help Center (Back Porch Treasures).

I've personally experienced the results of this organization in...

when i volunteered my time to answer phones at the front desk, I was amazed at how many people Matthews Help Center saw and helped. From their food pantry, to Meals on Wheels, to financial aid....its amazing what they have done.

What I've enjoyed the most about my experience with this nonprofit is...

knowing that by purchasing from them they can help others in need.

The kinds of staff and volunteers that I met were...

very friendly and helpful

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-6-01

Was this review helpful? 
Rating: 5 stars  

6 people found this review helpful

I was in need of Financial assistance, food, and clothing. The staff was very friendly and extremely helpful, welcoming -- 10 star service. (Review entered by GreatNonprofits staff member from a paper review on behalf of the reviewer)

I've personally experienced the results of this organization in...

yes I have seen the results in the papers.

If I had to make changes to this organization, I would...

leave it just the way it is.

What I've enjoyed the most about my experience with this nonprofit is...

extremely welcoming, friendly, generous, and nice.

The kinds of staff and volunteers that I met were...

didn't look down on you, but willingly help with everything.

If this organization had 10 million bucks, it could...

help the whole world, or at least all of Charlotte and Matthews.

Ways to make it better...

I don't believe it could of got any better.

In my opinion, the biggest challenges facing this organization are...

I don't see any challenges/they just need more to help more.

One thing I'd also say is that...

Another thing I'd suggest is...that every organization be run like Matthews Help Center.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-6-01

Was this review helpful? 
Rating: 5 stars  

7 people found this review helpful

I had never been to a clinic before, they are the nicest people ever. Thay made you feel very comfortable even though you were in a bad situation. I couldn't pay the entire fee requested and they said it was OK. I never felt inferior and was so glad they were there to help me.

I've personally experienced the results of this organization in...

I had to be seen by the Dr when I got laid off from my job, didn't have any money or insurance.

If I had to make changes to this organization, I would...

Everything was perfect.

What I've enjoyed the most about my experience with this nonprofit is...

They made me feel comfortable.

The kinds of staff and volunteers that I met were...

Kind, considerate, treated me with the utmost respect.

If this organization had 10 million bucks, it could...

probably help all people in need in the area.

Ways to make it better...

nothing else could have been done.

In my opinion, the biggest challenges facing this organization are...

I don't know of any.

One thing I'd also say is that...

Thank you.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-10-01

Was this review helpful?