Oops! You must enter a search term greater than 3 characters.

Invite reviews

Invite friends and colleagues to share their experiences with this nonprofit
5 Reviews
1234.25
Write A Review
April 3, 2010

more

Review from Guidestar
April 3, 2010

I am writing this letter to highly recommend Lutheran Family Services. When others wouldn't get involved LFS did.The Per Diem for Veterans is so low that most organizations just passed over the opportunity to help Veterans, especially female Veterans. LFS stepped up and filled the gap. Not only did they step up but, they have succeeded beyond expectations. Angels House has an 85% success Rate in the first 12 months of operation. There are previously homeless female veterans who now have a second chance at life. They live on their own LFS also continues to help Children,Refugees and the Community. I cannot express enough my support and high regard for LFS. Sincerely, Ara Adams

The Great!

I've personally experienced the results of this organization in...

the way the graduates of Angels House treat themselves and others. To watch women who entered the house with several significant strikes against them. Solve problems, get a job,save money and eventually establish their own home.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Making a difference!

The kinds of staff and volunteers that I met were...

Professional and deeply committed to the women they serve.

If this organization had 10 million bucks, it could...

Open more homes and truly make a difference in the lives of more veterans. There are a lot of organizations out there but very few who truly make a difference.

When was your last experience with this nonprofit?

2010

March 30, 2010

more

Review from Guidestar
March 30, 2010

Lutheran Family Services in the Carolinas receives five starts from me because of the stellar service they provide to all of God's children! I am so proud to be a part of an organization that takes seriously God's call to walk with the most vulnerable. It is difficult work but by God's grace, children, young people, families, veterans, refugees and others enjoy a new start in life. Decisions at the board level are surrounded by prayer as we strive to be good stewards and caretakers of all that we have been given. I am so grateful to serve such an amazing, life-changing organization.

The Great!

I've personally experienced the results of this organization in...

refugees who have gone on to live productive lives.

Ways to make it better...

If I had to make changes to this organization, I would...

want to share with all the world exciting testimonies of lives who have changed for the better.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the people I work with.

The kinds of staff and volunteers that I met were...

Amazing! This type of work can sometimes leave people burned out, but I thank God for the dedicated staff.

If this organization had 10 million bucks, it could...

continue to live out its call of walking alongside the most vulnerable for years to come.

Ways to make it better...

I had more of them. I can't wait to increase my involvement!

In my opinion, the biggest challenges facing this organization are...

the difficulties in working with the government.

One thing I'd also say is that...

I am proud of the heritage that encourages us all to continue to seek out folks who are hurting and try to help them.

When was your last experience with this nonprofit?

2010

March 29, 2010

more

Review from Guidestar
March 29, 2010

LFS provides a wonderful, broad range of services to many of the most vulnerable people in NC & SC each day. As a board member I've been impressed with our incredible staff who are devoted, professional and caring. Surveys and reports from our clients show a high degree of satisfaction with their care. The management staff are constantly finding methods to improve our services in a difficult financial environment with reductions from state and federal entities.

The Great!

I've personally experienced the results of this organization in...

record keeping, accountability and improving services through the Colloborative Solving Method

Ways to make it better...

If I had to make changes to this organization, I would...

continue to be forward thinking and always strive to improve every service

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

working with a talented, professional staff and volunteers that truly care about our clients and their progress

The kinds of staff and volunteers that I met were...

exceptional !!!

If this organization had 10 million bucks, it could...

impact and improve many lives

Ways to make it better...

my experiences have only been positive

In my opinion, the biggest challenges facing this organization are...

dealing with fewer financial resources while client needs increase

One thing I'd also say is that...

this is an outstanding organization

When was your last experience with this nonprofit?

2010

February 5, 2010

more

February 5, 2010

To the supporters of LFS Carolinas, we would like to provide you with information about steps taken to minimize costs over the last two years to make sure we continue to provide quality programs for those less fortunate in our community. In order to reduce administrative costs and ensure the continuation of programs that provide critical support to our vulnerable neighbors, LFS has: - Allowed no salary increases for staff on any level in the last two years - Reduced all salaries across the board by three percent - Decreased car allowances across the board by thirty percent - Eliminated gas cards and company cars for staff - Eliminated a pension match benefiting the most highly compensated staff members LFS has also, under a grant given to us by The Duke Endowment (TDE), undergone a decentralization process through which corporate leadership has been dispersed to the four geographic hubs where LFS is headquartered- Charlotte, Greensboro and Raleigh, NC and Columbia, SC. With funding provided by TDE, LFS was able to create an Executive Director position in each of our hubs to help us most effectively reach out to and meet the needs of these communities. LFS is an agency of nearly 250 staff members, serving more than 14,000 individuals each year across two states. Administrative functions such as fundraising, finance and management are critical to keeping our programs running and maintaining the highest quality of services to people in need. We continually evaluate the operations of our agency and we strive always to make improvements that will benefit our clients and our communities. We invite you to submit any questions or concerns you may have about our agency and the work we do at 1-800-HELPING or info@lfscarolinas.org. Thank you for your support!

The Great!

I've personally experienced the results of this organization in...

Does not apply.

Ways to make it better...

If I had to make changes to this organization, I would...

Does not apply.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Does not apply.

The kinds of staff and volunteers that I met were...

Does not apply.

If this organization had 10 million bucks, it could...

Does not apply.

Ways to make it better...

Does not apply.

In my opinion, the biggest challenges facing this organization are...

Does not apply.

One thing I'd also say is that...

Does not apply.

When was your last experience with this nonprofit?

2010

January 20, 2010
2 people found this review helpful

more

January 20, 2010
2 people found this review helpful

Flush your money down the commode, or give it to the first Vice President or "Executive Director" from LFS you meet, because either way it will end up in their pockets anyway. Those horror stories you hear about Non-profit faith-based agencies are not myths. This organization is a perfect example! Every year they "re-organize" the agency structure to keep everyone confused and hide the raises they give themselves, (I think the CEO has ADHD). Every year their budget gets smaller, they sell off assets, cut services to the needy, lay off direct care staff,hire more management, operate with a $1,000,000.00 deficit in the last five years -- Yet the CEO and "Executive Directors" get 10-15% salary increases on a yearly basis. Where else in the business world can you run a business, lose over $250,000.00 in one year, and give yourself a $15,000.00 raise - a new SUV for yourself and 10 other "Vice Presidents" - new office furniture - Blackberries for everyone, and refuse to fund everyone else's retirement until you feel like it. The shame is the CEO thinks she is doing a wonderful job and all her VPs, "Executive Directors of Hubs", won't tell the Empress she has on no clothes. Any one there who spoke the truth to Her Highness was shown the door, or was smart enough to get out before she had the chance. I would send family members to the kennel before I would send them to an LFS program - Not because of the direct care staff, who work extremely hard, but because of the lack of program funding due to a 28% administrative cut that is hidden in a maze of tax code prestidigitation. What a shame. Padding your own nests at the expense of the most vulnerable and needy, under the guise of doing God's work.

Photos

The Great!

I've personally experienced the results of this organization in...

Day to day operations

Ways to make it better...

If I had to make changes to this organization, I would...

Chop the top management positions by 67%, give programs back their money, sell the SUVs and stop closing programs that could be profitable if 1 out of every four dollars stopped paying for non-supportive admin staff

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the direct care staff

The kinds of staff and volunteers that I met were...

in a funk due to low staff morale

If this organization had 10 million bucks, it could...

Hire some more Vice Presidents, get new SUVs, upgrade their blackberries, and buy the CEO a retreat in the mountains to retire to.

Ways to make it better...

The board had done a better job of vetting the CEO candidates after Bill Brittain left

In my opinion, the biggest challenges facing this organization are...

Realizing they need a new direction, stop re-organizing every year, and find someone with business sense, or any sense for that matter, to be the CEO

One thing I'd also say is that...

How disappointing it is to see good people with great needs suffer at the hands of what is supposed to be an agency driven by the spirit of God, yet its leaders are instead driven by personal greed.

When was your last experience with this nonprofit?

2009

Write A Review

Filter by reviewer role:

Support This Nonprofit

Help this nonprofit get more reviews

5 tips for getting reviews

5 tips for getting reviews...

  1. Sending an email to clients, volunteers, donors, board members, and other partners with a link to your profile page.
  2. Putting a link on your Web site
  3. Including a link in your email newsletter
  4. Putting a link in the signature of your email
    Putting a link on your facebook page and status updates
  5. Tweeting out a link to your twitter followers