La Casa De Las Madres

Rating: 4.76 stars   66 reviews

Issues: Homeless & Housing, Crime & Law

Location: 1663 Mission St Ste 225 San Francisco CA 94103 USA

Mission: The mission of La Casa de las Madres is to respond to calls for help from domestic violence victims, of all ages, 24 hours a day, 365 days a year. We give survivors the tools to transform their lives. We seek to prevent future violence by educating the community and by redefining public perceptions about domestic violence.
Results: Our success is two-tiered. Each time a contact is made, educational presentation given, the crisis line rings or someone requests counseling we are successful. There are many choices to be made by a person seeking to address or escape violence in his or her life. Each step is invaluable in what is usually an incremental move toward safety. We measure this impact by tracking services and participants. In FY 2009-10, La Casa de las Madres’ services were utilized as follows: • 4,295 callers received crisis counseling, resources and referrals through our statewide, toll-free Adult and Teen Crisis Lines; • 893 domestic violence victims accepted Domestic Violence Response Team crisis or follow-up assistance; -Among them, 136 accessed DVRT legal assistance in pursuing a restraining order; • 219 women and 206 children received emergency shelter and support services; • 474 women and families received practical and emotional support through the Drop-In Counseling Center; -Among them, 46 families received specific assistance with custody and visitation; • 212 adolescents participated in individual and group activities of the Teen Program; • the MEI Case Management Program provided housing stability, community-building and emotional support services to 177 residents of the Mary Elizabeth Inn and Verona Hotel; • the Safe Housing Project worked with staff and residents of 75 Bay Area supportive housing sites and provided direct intervention to resident women and families; and • 430 community education and outreach activities educating 7,907 teens and adults and reaching more than 49,000 community members were undertaken. We also strive to offer services wherein victims can immediately access needed support, be safe, and build a stable foundation from which to start or continue an independent life free from abuse. So we are successful when we have provided a timely, relevant response; alleviated crisis; and facilitated improved quality of life through an increased sense of safety, prevention of homelessness, and encouragement of thriving. To determine if we are reaching milestones and benchmarks specific to each program, we solicit feedback in periodic surveys and exit interviews about experiences with services, what has worked or is not working. A sample of results include: 94% of women exited emergency shelter with an increased sense of self-efficacy, and were better able to identify the warning signs of a dangerous relationship. Among adult Drop In Center participants, 92% felt better able to advocate for themselves and/or their children’s needs in the community. Among moms engaging in clinical child-focused trauma interventions at the drop in center 84% reported their children exhibited more positive attachment and/or improved behavior. Finally, among teen educational session participants, 91% agreed that, in a relationship, everyone is responsible for their own behavior; and 2% requested individualized follow up services.
Target demographics: Domestic violence is a crime that affects all members of society regardless of race, culture, economic class, educational background, age, sexual orientation or physical ability. Accordingly, La Casa’s services are available to all domestic violence victims and survivors. To facilitate access, we also actively strive to reach underserved and vulnerable groups including women of color, low income families, young mothers, youth aging out of foster care, immigrants, monolingual non-English speakers (particularly Spanish), LGBTQQI, the geographically isolated, and women with disabilities.
Direct beneficiaries per year: 14,386
Geographic areas served: Women, children and Teens in the bay area
Programs: Domestic violence victims must be able to access safety as well as services supporting their transition to a violence free life. La Casa provides that bridge for battered women, teens and children seeking to escape abuse in their intimate partnerships. Our comprehensive services are multilingual, with specific English/Spanish capacity, and completely free of charge. Our expert intervention and prevention services reach more than 50,000 community members each year. Calling a crisis line is often the first step for a victim of domestic violence to reach out for help. Through our two (2) 24-hour Crisis Phone Lines we are able to provide callers with statewide, toll-free support, crisis counseling and information about community resources and services. La Casa Family Advocates are also on-site with the San Francisco Police Department's Domestic Violence Response Unit, at what is often the first point of access for domestic violence victims. Through the Domestic Violence Response Team, our Advocates accompany officers in responding to crime scene calls, follow up on police and medical reports indicating violent crimes against women, and assist medical personnel responding to abuse. Advocates provide crisis intervention and help professionals to identify victims’ needs, encourage victims’ safety and facilitate their access to services. Skilled legal service coordination also ensures victims’ civil legal needs, like restraining orders, receive immediate attention. La Casa also has the capacity to shelter and provide comprehensive advocacy and support services to 35 women and children per night. Our 8-week Emergency Shelter Program emphasizes independent living skills and individual counseling, support groups and vocational/educational referrals to reverse the isolation caused by domestic violence. Family Advocates assist each woman and her children with counseling, referrals, court and social service accompaniment, advocacy re legal, housing, job training and placement, financial and medical needs. The shelter program also utilizes family-based interventions, working with women and their children together as a family unit to strengthen families in crisis and break the intergenerational cycle of violence. Our collaborative model supports mothers in providing positive and developmentally enriching experiences for their children through mother/child playgroups; individual counseling; art and movement therapies; and day care, after-school and day camp programs. Through the Drop-In Counseling Center La Casa is able to meet the initial and ongoing needs of battered women and their children. Drop-In Counseling Center staff provide individual counseling and facilitate support groups for women who have left the shelter but wish to continue their counseling sessions and women who are not seeking emergency shelter, but who wish to address the impact of domestic violence on their lives. Child-centered clinical counseling is also available through La Casa’s Intern Program and in collaboration with San Francisco General Hospital’s nationally-reknowned Child Trauma Research Project. In addition, resource advocacy, referrals, emergency food and clothing are available. The Safe Havens Project, a collaboration with the San Francisco Unified Family Court and Saint Francis Memorial Hospital’s Rally Visitation Program, enables La Casa to address the needs of domestic violence victims as they develop and implement custody arrangements with their batterers. La Casa’s Advocate assists survivors in realizing shared custody and visitation schedules, where they are ordered by the Court, that prioritize the parent and children’s safety while providing support navigating what can be an intimidating and punitive system. La Casa’s Teen Program provides adolescent-appropriate intervention and prevention services to battered and at-risk youth and their children/siblings. Using La Casa's basic service model, counselors assist each teen client with individual counseling, support groups, court and social service accompaniment, advocacy regarding legal, housing, financial and medical needs, and referrals for job training and placement. Our Teen Advocates are available at our Drop-In Counseling Center and also hold counseling hours at nine (9) San Francisco high schools to facilitate support for adolescents. Interaction focuses on helping teens recognize potentially abusive relationships, better understand what creates a healthy relationship, and gain an understanding of how the "Cycle of Violence" may apply to their lives. La Casa's on-site Case Management Programs support up to 158 residents of two single women’s transitional/permanent housing facilities in the Tenderloin—the Mary Elizabeth Inn and Verona Hotel. Offering housing stability and emotional support services, the case managers provides advocacy, counseling and referrals to help formerly homeless residents sustain independent housing, build skills and community, and continue to move through the healing process, while building permanently violence free lives. The Safe Housing Project is working to empower residents of San Francisco’s permanent supportive housing sites to create communities that foster and demand violence free lives. Originating from the San Francisco Family Supportive Housing Network member sites’ articulated need to systematically address domestic violence, the program brings La Casa’s expertise onsite—through widespread outreach, staff and resident education, community-building efforts, site-specific direct service designs and relevant policy review and advocacy—to raise awareness of abuse, its effects and alternatives, provide tailored support, and help residents build a community, from within, that does not tolerate violence. An integral adjunct to our direct services, La Casa’s Community Education and Outreach Program provides outreach to media, schools, corporations and community groups. Program activities seek to prevent domestic violence among teens and adults, give voice to silenced victims of domestic violence, and motivate social change through community education and public awareness.
2014 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

2 people found this review helpful

I completed the training for La Casa last September and I have been a volunteer ever since. The training for La Casa was life changing. I learned so much information that I will never forget. I believe the training would be useful for anyone to take, even those not planning on volunteering or working for a domestic violence shelter. Volunteering for La Casa has also been an amazing experience. I hope to always have a relationship with this organization so I can continue to support the community.

If I had to make changes to this organization, I would...

Nothing...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Since the very first day I started volunteering at La Casa the staff have been very warm and welcoming. La Casa truly stands for what they believe in. They believe in the importance of their clients, staff, and volunteers. La Casa is definitely a safe place to learn and grow. This has been the best non-profit organization I have volunteered at. I enjoyed the 40 hour DV training and have learned so much from this organization. I hope to stay active with La Casa for a very long time.

If I had to make changes to this organization, I would...

Nothing at all

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

I just completed a 40 hour DV training at La Casa and it was informational, empowering and I cannot wait to begin my work as a volunteer for the organization! I am proud to soon be a part of an organization that advocates for survivors of abuse in such a humble and effective manner. I was inspired by many of the speakers, their strength and passion for this work is apparent and it was truly motivational. Looking forward to volunteering for La Casa, I am sure that it will be a wonderful experience.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

After recently completing the 40 hour training course at La Casa, I am astounded at this program's capability. The training was incredibly intense, which is nothing less than the survivors of domestic violence, who seek resources from La Casa, deserve. I can't say enough about the people involved in facilitating this training. They were warm, friendly and both emotionally and intellectually nurturing. I never felt at any point that my contributions were any less valid than those of the teachers. In addition to being thorough, ideologically sound, and professional, the program expressed both the capacity for an effective learning environment and a vulnerability that implied desire for growth in keeping current and relevant to survivor's needs in consistently changing social justice movement. I will miss the women I was in the training with, we were a pretty bonded group at the end of the course. I would especially like to recognize Jaime Cox, a pretty spectacular activist and woman.

If I had to make changes to this organization, I would...

In order to answer this question accurately, I would have to spend more time within the many different spaces of La Casa.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

I have recently finished the 40 hour training to become a volunteer at La Casa. I am blown away by how extensive, and ultimately rewarding, the experience was. I learned so much about all of the different resources that are available surrounding DV, as well as a broad overview of the subejcy itself. I never expected to receive training/presentations from such a wide array of organizations. My interactions with La Casa staff thus far have been extremely friendly and inviting. I am touched by just how much La Casa does for the community. It is truly invested in the welfare of its clients.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

La Casa de las Madres, is a leader in domestic violence services; free, confidential, and open to all. La Casa serves women, teens, and their children to provide safety, resources, and hope. There are a number of ways to support this organization, including volunteering, donating goods and services, and spreading the word. Join the movement to end domestic violence in our homes and communities.
Check out their website: www.lacasa.org

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

2 people found this review helpful

This is one of the best volunteering experiences I have had. I strongly believe I have made a change to someone life. I will continue to help out in any way possible.

If I had to make changes to this organization, I would...

N/A Everything was great!!

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

2 people found this review helpful

I was fortunate this summer to be an administrative volunteer at La Casa. All of the staff are very knowledgable, warm, and welcoming. I enjoyed all of the outreach events I participated in as a La Casa volunteer, including Sunday Streets events. I'm inspired by the work they do and will hopefully work for them again in the future!

Would you volunteer for this group again?

Likely

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

2 people found this review helpful

I have been fortunate to be touched by the work of La Casa through my volunteer work with the organization. My office banded together to adopt a couple of families from La Casa for the holiday gift drive-- and that experience of helping to provide gifts for the La Casa families brought so much cohesion and spirit to our own holiday season. We have already committed to adopting even more families for next season. La Casa gives so much to the women and children that they serve, and they also provide many wonderful opportunities to the greater San Francisco community to engage in meaningful ways to the important issue of domestic violence.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

2 people found this review helpful

I have seen first hand how La Casa de Las Madres is a top notch organization. I recently attended the 40 hour volunteer training and am impressed by its structure, organization and professionalism. They brought in highly knowledgable presenters to lead topics in all areas of domestic violence providing very valuable and helpful training. I've now volunteered at the office as well as the shelter and couldn't be happier about my decision to join La Casa.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful?