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17 Reviews
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November 29, 2013

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November 29, 2013

As a previous donor to this organization, I became suspicious in the last few years with all the changes and none that have been positive. I did some research on the current training staff and found that the senior trainer has in fact been convicted for steeling money in her prior job at a bank right there in Washington. I can't believe that they are allowing her to collect donations and etc. What type of place is this.
Every time they make one of their changes, they explain how there will be new guidelines such as the breeding and training programs. I have taken the time to look back at past newsletters and such and they are not changing anything but staff members and leadership.
The new duplexes were supposed to allow for larger classes, however I have not seen a class larger than five since the addition. You never see more that one or two guide students in class. Why do they even place guide dogs?
The new breeding guidelines are not new, but have been in place for years...established by Karen Acre Price herself. The puppies in training are kept in their puppy homes until the age of two or older so that the latest placements are being made when the dog is between 3-4 years of age. How is that fair for a person with a disability to receive a dog that old when they only work 8 -10 years?
How is it fair for dogs to spend over a year in the kennels in training? The poor puppy raisers waiting and waiting for the dog they spent time loving and training to finally be placed.

Ways to make it better...

If I had to make changes to this organization, I would...

Hire qualified people who believe in the mission and get some real leadership in this program. A CEO that is a retired extension agent for home economics is not a good choice.

More feedback...

Was your donation impactful?

Unlikely

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2012

November 29, 2013

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Review from Guidestar
November 29, 2013

My friend raised puppies for this organization until the last one, she got back was so sick she had to take him directly to the vet. They had this dog in training for over a year and then released him because he was too easily distracted. When my friend went to pick up the dog, he was very skinny, no longer house broken and did not even respond to his name. The vet said that he had lost over 12% of his body weight and was severely under nourished. The acting CEO and trainer insisted that the dog was healthy. What did they do to this poor dog and how can they think a dog healthy like this?

Ways to make it better...

If I had to make changes to this organization, I would...

Get better guidelines for evaluation and caring for the dogs.

More feedback...

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2012

November 26, 2013

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Review from Guidestar
November 26, 2013

The current employees are not even certified for training dogs. The Accreditation received by Assistance Dogs International only applies to the Service Dog Program, however they imply that all the programs including Social and Guide are also under this Accreditation. The Guide Program has never been certified or acknowledged by the Guide Dog Federation. They consistently lie to the public and their potential clients about their creditability.

The release rate of dogs from this program is almost 50% and when dogs are released, some are not even offered back to their puppy raisers for adoption but given to other families for a donation. There are several very sad and hurt young people who had to find out through the grapevine that the puppy they raised was even released and then of course not offered back to them. These people enjoy hurting those or "getting even" with those people who voice their opinion or have different ideas.

Ways to make it better...

If I had to make changes to this organization, I would...

Stop blaming the release rate on past employees and take responsibility for the inability to train dogs.

More feedback...

How does this organization compare with others in the same sector?

Badly

How much of an impact do you think this organization has?

Some

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2012

November 26, 2013

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November 26, 2013

This organization is anything but transparent...just try asking to see any of their financial information or board meeting minutes. There are no term limits on this board and the won't invite new members on. The board members secretly meet and make decisions in groups of 2-3 and then sway the rest of the board members to agree. Previous employees were treated like dirt after dedicating and developing the programs for over 10 years. These employees were discarded but their ideas were kept and later implemented being passed off as the "new guidelines".
Any signs of leadership from employees is frown upon and seen as a struggle for power and attempt at taking over. These board members have a warped sense of "helping people", they are all about themselves.

Ways to make it better...

If I had to make changes to this organization, I would...

Rebuild the entire board of directors.

More feedback...

How does this organization compare with others in the same sector?

Badly

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2012

February 11, 2011

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Review from Guidestar
February 11, 2011

I've called KSDS, Inc. family for 14 years. They are a strong people oriented organization. As a puppy raiser my efforts are rewarded with a high percentage of puppies accepted into the program with Service, Guide and Social dogs being developed. Extra care is taken to match the person with the Assistance Dog. When I've had a puppy not make the program the staff strive above and beyond to place the puppy that family that best matches.

The Great!

I've personally experienced the results of this organization in...

Full circle puppy raising

Ways to make it better...

If I had to make changes to this organization, I would...

Move them closer to my home.

February 4, 2011

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Review from Guidestar
February 4, 2011

When I began looking for an organization to assist as a volunteer, I researched several other organizations, but none as impressive as Ksds. What impressed me most was their success rate and their true commitment to helping people with disabilitiies become happier, more independent individuals. At Ksds, everyone is family, and everyone is valued as individuals. They haveamazing follow up procedures with each individual whos life they have touched.

The Great!

I've personally experienced the results of this organization in...

Several ways, yearly seminars, graduation ceremonies, daily contact with other volunteers and staff, speaking to graduates whos lives they have changed

Ways to make it better...

If I had to make changes to this organization, I would...

not!!

November 10, 2010

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November 10, 2010

KSDS has given me more than I can possibly give them. They have given me confidence to believe in myself - and push myself to do things I never believed I would have been able to do before.

The Great!

I've personally experienced the results of this organization in...

many ways.

Ways to make it better...

If I had to make changes to this organization, I would...

make sure more people would know about them.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Okay

Would you recommend this group to a friend?

Definitely

What one change could this group make that would improve your volunteer experience?

I would gear their media more toward younger people.

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Yes, I learned new skills, met new friends

How did this volunteer experience make you feel?

Needed

When was your last experience with this nonprofit?

2010

October 29, 2010

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October 29, 2010

Talent and caring are not enough to establish the partnership that I have with my service dog, Carmine. The important training for both of us provided by KSDS, Inc. employees and many volunteers provide confidence that is beyond belief to change my life and many others who suffer chronic disabilities. Among the volunteers, my partner's puppy raiser gave Carmine many experiences that are related in my book, A Priceless Gift, including a film documentary viewed by thousands of people. My book honors puppy raisers. You may laugh and then cry, as an editor said she did, but you will appreciate Carmine and her puppy raiser. Carmine and I join with other KSDS graduates and their partners at least once a year to review training and renew lifelong friendships.

The Great!

I've personally experienced the results of this organization in...

KSDS provided extensive training and support for my service dog, Carmine and me for over four years. An online KSDS, Inc. graduate program is participated in daily for me and other disabled people.

Ways to make it better...

If I had to make changes to this organization, I would...

I would encourage other disabled people to participate in this positive life changing experience. KSDS, INC. provides limited housing and need more housing for participants in training. They need more money to do this.

October 28, 2010

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October 28, 2010

I spent several months doing research before I chose KSDS. I was, and continue to be, impressed with the staff, dogs, puppy raisers, training facility, and community support. Sopapilla and I are personality matched, so she is a little stubborn - but it's an attitude I share. At our graduation from the training camp we were introduced as a team by Sopapilla's puppy raiser. It was wonderful to meet the woman who had raised my girl through the rough puppy times and then had the hugeness of heart to give her up so we could be a team. KSDS's commitment to connect the puppy raisers and the graduates is a wonderful thing. I contacted the trainers soon after returning home and was given immediate attention and a solution to the issue we were having. I attended the Graduate Retreat last summer and met other teams from all over the country. We had time to socialize and work on skills. The support from the other graduates is so important, as very few people have the experience of being the human half of a service- or guide-dog team. When giving presentations about Service Dogs, I always emphasize these aspects of KSDS and the importance of working with certified trainers. KSDS changed my life forever and I will always be grateful.

The Great!

I've personally experienced the results of this organization in...

receiving my service dog.

Ways to make it better...

If I had to make changes to this organization, I would...

get more funding so they could help more people like me

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

internet research

What, if any, change in your life has this group encouraged?

going out more in the world

When was your last experience with this nonprofit?

2010

October 28, 2010

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October 28, 2010

I have received 3 miracles from KSDS. First, my service dog, Abby, who helped me gain strength to leave a wheelchair, second, my successor service dog, Tortilla, who continues to amaze me with his ability to help me, and third, the return to health of Tortilla as they covered medical bills for a serious and costly illness. Their compassion, dedication, and love for all they do and all they serve should be an example for all to follow.

The Great!

I've personally experienced the results of this organization in...

I know that my life has changed for the better because of KSDS. I am able to walk longer distances, get up when I fall, get help when I fall, and sit proud in my wheelchair - all because of the work of the KSDS staff. They are an amazing gift to anyone who comes in contact with them.

Ways to make it better...

If I had to make changes to this organization, I would...

Provide more funding so that they could serve other disabled persons more quickly and efficiently.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Searching the internet for service dog organizations.

What, if any, change in your life has this group encouraged?

To be more independent and get out in the world and enjoy life!

When was your last experience with this nonprofit?

2010

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