Joy Junction

Rating: 3.86 stars   14 reviews

Issues: Homeless & Housing, Religion

Location: 4500 2nd St. SW Albuquerque NM 87125 USA

Mission: To share the spiritual and tangible love of Jesus to the homeless, hungry, marginalized and disenfranchised.
Target demographics: Joy Junction is the largest emergency shelter in New Mexico and the only emergency shelter in the state that accepts families, keeping them together. We help as many as 300 guests a night, of which 70-80 are children. Including our Lifeline of Hope outreach to Albuquerque's most vulnerable, our kitchen produces around 16,000 meals a month.
Geographic areas served: Albuquerque Metro Area, New Mexico State, Nation
2011 Top-Rated Nonprofit
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EIN 85-0360268
505-877-6967
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Community Reviews

Rating: 3 stars  

1 person found this review helpful

I volunteer at the shelter weekly, helping serve lunch. My contacts with staff, i.e. Diana, Blythe, and Barbara in the office have been so warm and positive. They truly care about the homeless under their care and guidance and treat everyone with kindness. Helping the less fortunate than myself has truly opened my eyes to the struggles the homeless face daily. Joy Junction gives them a roof over their heads, a place to clean up, food in their stomachs and a hope for the future.

If I had to make changes to this organization, I would...

definitely get new buildings and in dire need of maintance.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

How did this volunteer experience make you feel?

learning about the lives of the homeless and what their struggles are. In chatting with them, it brings tears to my eyes and heart. They are so thankful for what they are being given

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Rating: 1 stars  

I did volunteer work at Joy Junction, and had an unpleasant experience. The lady supervising me, Joy, was extremely rude and critical. I stayed busy the whole time, and yet she still criticized the order I was doing things-why does it matter what order I do the tasks in, as long as I am staying busy? There was also paint in the sinks that would simply not come all the way off, and she attacked me for not being able to get the sinks spotless. I was also given a rude look because I declined to lead the prayer when asked, but I am shy and it was my first time there, so I simply did not feel comfortable. I am appalled that a place like a homeless shelter, which is supposed to be compassionate, would treat its VOLUNTEERS this way. People who are freely giving their time, keeping its doors open. The front office was also not warm or friendly. Joy was also rude to the homeless people. I am shocked. I give my time freely and I am attacked by this woman multiple times in a 3 hour period.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Somewhat badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Joy Junction is such a blessing to the Albuquerque community! They do so much with so little, and they have made the difference in thousands of people's lives over the years. The more I learn about Joy Junction, the more I want to help. I have attended their events and am finally going to get out with them in the community to help feed the homeless and the hungry. Joy Junction is one of the best organizations I have ever come into contact with. God bless them and their work in our community!

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2011

Was this review helpful?