Jacobs Ladder Job Center, Inc.

Rating: 4.87 stars   45 reviews

Issues: Job Training, Human Services

Location: 2304 The Plaza (West Campus - 2201 Caronia St, 28208) Charlotte NC 28205 USA

Mission: Focusing on the age-old principle of offering a hand up rather than a handout, the mission of Jacob''s Ladder Job Center, Inc. is to help the unemployed and underemployed find and keep living wage jobs. Our goal is to help disadvantaged people achieve economic self-sufficiency and improve the quality of their lives.
Results: Jacob’s Ladder is a free, four-step job readiness program. Our approach to helping our clients become self-sufficient stresses partnerships with community agencies and local businesses. We are not a job placement center. We concentrate on teaching acceptable work ethics and coaching clients in the “soft skills” of job readiness and job retention. In our first 12 years, we have served approximately 4,000 clients with 2,000 securing full-time work. Several hundred more achieved part-time employment to build reliable work histories.
Direct beneficiaries per year: 500+
Geographic areas served: Charlotte, NC Mecklenburg County and surrounding areas
Programs: Jacob's Ladder Job Center runs a four-step program that teaches clients such skills as resume writing, dressing for success and interviewing techniques. After a client has completed the four steps, we provide them with lists of openings from employers we have recruited to hire our clients. We also provide mentoring while on the job and access to a professional dress clothing closet.

• We pair clients with trained volunteers
to determine their needs, practice
interviewing, and prepare résumés.
• We teach clients to research employers,
create a personal job search plan, and
update the plan weekly.
• We provide bus passes or gas
vouchers for clients to get to
interviews and first weeks on the job.
• We provide free business dress to
clients who need it for interviewing
and first days of employment.
• We connect participants with local
agencies to address childcare, housing,
hunger, and medical needs.
• We support newly employed clients to
ensure job success and retention.
• We network with employers with
entry- and mid-level jobs, including
those who are willing to hire
individuals with criminal backgrounds
and/or limited work histories.
• We advocate for full-time work at
living wages with employer benefits.
2012 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

1 person found this review helpful

Jacob's Ladder is filled with dedicated people who truly strive every day to form a partnership with the clients. This not only includes the wonderful staff but also the army of volunteers that give their time and experience freely.

I've personally experienced the results of this organization in...

seeing the confidence level of clients grow on a daily basis.

If this organization had 10 million bucks, it could...

Offer a variety of additional services needed in this current job market.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 5 stars  

1 person found this review helpful

Jacob's Ladder does what no other type of non-profit can do and that is give people the financial independence they deserve while alleviating the local welfare system. God's hand is guiding Jacob's Ladder. Jeffrey P. Terrell

I've personally experienced the results of this organization in...

the number of people going back to work after completing the job training program.

If I had to make changes to this organization, I would...

re-locate to another building

What I've enjoyed the most about my experience with this nonprofit is...

seeing confidence instilled in the clients.

The kinds of staff and volunteers that I met were...

God sent and kind.

If this organization had 10 million bucks, it could...

generate 10 billion dollars in tax revenue by putting people back to work.

Ways to make it better...

there were refreshments for the volunteers

In my opinion, the biggest challenges facing this organization are...

the size of the wonderful staff that does the job of so many people with very little resources.

One thing I'd also say is that...

Jane Norman and Jacob's Ladder are of the most importance to our community and deserve any and all due achievements and awards.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-1-01

Was this review helpful? 
Rating: 5 stars  

4 people found this review helpful

I began volunteering with Jacob's Ladder in November of 2009. I was looking for a way to give back and I can honestly say that I have received much more than I have given. The staff and the volunteers are truly committed to helping the participants find meaningful employment. From the classes offered to the bus passes and gas cards that participants are eligible to receive to the interview clothes they are outfitted with through A Perfect Fit, every aspect of their service is first-rate. Participants are encouraged to stay in touch with Jacob's Ladder through their first six months of employment. The staff and volunteers are available to help them with any issues that arise, so that they just don't get a job but are able to keep one as well. Every week, volunteers come to speak to the classes to share their experiences and their expertise. To have so many volunteers who are willing to come in (many on a monthly basis) is a testament to the strength and character of this organization. I am proud to be affiliated with Jacob's Ladder.

What I've enjoyed the most about my experience with this nonprofit is...

everyone is so enthusiastic and ready-to-help. From the staff to the volunteers, it is clear that everyone is there because they want to be there. Everyone cares.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 5 stars  

2 people found this review helpful

I registered for the month long job readiness training in Nov. With the tools I learned from class, I was able to narrow my job search and apply for exactly what I wanted! I learned how to answer difficult questions in an interview, how to prepare for the interview, and started my new job in early Dec. The staff at Jacobs Ladder are very encouraging, very resourceful, and go out of their way to help all who need it. Since beginning my new career , I have come back to volunteer my mornings to help others. I am thankful everyday for the opportunities and support that were given to me at Jacobs Ladder and will continue to give back as much as possible.

I've personally experienced the results of this organization in...

All the materials we studied were needed for my interview. All the mock interviews with the volunteers and staff helped me to be more prepared. Excellent customer service!!!

What I've enjoyed the most about my experience with this nonprofit is...

The encouragement, and support was never ending. The advice and practice for preparation was priceless!

The kinds of staff and volunteers that I met were...

Were very encouraging, sturn but caring. Assisting in anyway possible. I was given the training that I did not expect (in a great way), useful advice and resources to help me succeed.

If this organization had 10 million bucks, it could...

I would make that much more of an impact with all the new opportunities for entrepreneurials, GED, and regular program participants.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 5 stars  

8 people found this review helpful

While volunteering at Jacob's Ladder I've built a personal relationship with staff and clients. My favorite thing about volunteering at Jacob's Ladder is that I get to share all my experiences that I've been through in my past with the clients.

What I've enjoyed the most about my experience with this nonprofit is...

Connecting with clients.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 4 stars  

8 people found this review helpful

I have been volunteering with Jacob's Ladder for the past year, during that time I have been able to use my skills to help others. It is easy to take for granted the ability to use the internet to apply online or that we have a resume to share when looking for a job, while there are so many without those skills. This non-profit takes the time to assist the clients feel confident so that they can re-enter the workforce and stay there.

What I've enjoyed the most about my experience with this nonprofit is...

that I have made a direct impact with the clients, helping them learn skills they didn't have previously.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

Was this review helpful?