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Nonprofit Overview

Causes: Employment Preparation & Procurement, Financial Counseling, Human Services, Job Training, Vocational Counseling

Mission: Focusing on the age-old principle of offering a hand up rather than a handout, the mission of Jacob''s Ladder Job Center, Inc. is to help the unemployed and underemployed find and keep living wage jobs. Our goal is to help disadvantaged people achieve economic self-sufficiency and improve the quality of their lives.

Results: Jacob’s Ladder is a free, four-step job readiness program. Our approach to helping our clients become self-sufficient stresses partnerships with community agencies and local businesses. We are not a job placement center. We concentrate on teaching acceptable work ethics and coaching clients in the “soft skills” of job readiness and job retention. In our first 12 years, we have served approximately 4,000 clients with 2,000 securing full-time work. Several hundred more achieved part-time employment to build reliable work histories.

Direct beneficiaries per year: 500+

Geographic areas served: Charlotte, NC Mecklenburg County and surrounding areas

Programs: Jacob's Ladder Job Center runs a four-step program that teaches clients such skills as resume writing, dressing for success and interviewing techniques. After a client has completed the four steps, we provide them with lists of openings from employers we have recruited to hire our clients. We also provide mentoring while on the job and access to a professional dress clothing closet.

• We pair clients with trained volunteers
to determine their needs, practice
interviewing, and prepare résumés.
• We teach clients to research employers,
create a personal job search plan, and
update the plan weekly.
• We provide bus passes or gas
vouchers for clients to get to
interviews and first weeks on the job.
• We provide free business dress to
clients who need it for interviewing
and first days of employment.
• We connect participants with local
agencies to address childcare, housing,
hunger, and medical needs.
• We support newly employed clients to
ensure job success and retention.
• We network with employers with
entry- and mid-level jobs, including
those who are willing to hire
individuals with criminal backgrounds
and/or limited work histories.
• We advocate for full-time work at
living wages with employer benefits.

Community Stories

27 Stories from Volunteers, Donors & Supporters

1

Volunteer

Rating: 5

Jacob's Ladder is filled with dedicated people who truly strive every day to form a partnership with the clients. This not only includes the wonderful staff but also the army of volunteers that give their time and experience freely.

1

Volunteer

Rating: 5

Jacob's Ladder does what no other type of non-profit can do and that is give people the financial independence they deserve while alleviating the local welfare system. God's hand is guiding Jacob's Ladder. Jeffrey P. Terrell

4

Volunteer

Rating: 5

I began volunteering with Jacob's Ladder in November of 2009. I was looking for a way to give back and I can honestly say that I have received much more than I have given. The staff and the volunteers are truly committed to helping the participants find meaningful employment. From the classes offered to the bus passes and gas cards that participants are eligible to receive to the interview clothes they are outfitted with through A Perfect Fit, every aspect of their service is first-rate. Participants are encouraged to stay in touch with Jacob's Ladder through their first six months of employment. The staff and volunteers are available to help them with any issues that arise, so that they just don't get a job but are able to keep one as well. Every week, volunteers come to speak to the classes to share their experiences and their expertise. To have so many volunteers who are willing to come in (many on a monthly basis) is a testament to the strength and character of this organization. I am proud to be affiliated with Jacob's Ladder.

2

Volunteer

Rating: 5

I registered for the month long job readiness training in Nov. With the tools I learned from class, I was able to narrow my job search and apply for exactly what I wanted! I learned how to answer difficult questions in an interview, how to prepare for the interview, and started my new job in early Dec. The staff at Jacobs Ladder are very encouraging, very resourceful, and go out of their way to help all who need it. Since beginning my new career , I have come back to volunteer my mornings to help others. I am thankful everyday for the opportunities and support that were given to me at Jacobs Ladder and will continue to give back as much as possible.

8

Volunteer

Rating: 5

While volunteering at Jacob's Ladder I've built a personal relationship with staff and clients. My favorite thing about volunteering at Jacob's Ladder is that I get to share all my experiences that I've been through in my past with the clients.

8

Volunteer

Rating: 4

I have been volunteering with Jacob's Ladder for the past year, during that time I have been able to use my skills to help others. It is easy to take for granted the ability to use the internet to apply online or that we have a resume to share when looking for a job, while there are so many without those skills. This non-profit takes the time to assist the clients feel confident so that they can re-enter the workforce and stay there.