Jacobs Ladder Job Center, Inc.

Rating: 4.87 stars   45 reviews

Issues: Job Training, Human Services

Location: 2304 The Plaza (West Campus - 2201 Caronia St, 28208) Charlotte NC 28205 USA

Mission: Focusing on the age-old principle of offering a hand up rather than a handout, the mission of Jacob''s Ladder Job Center, Inc. is to help the unemployed and underemployed find and keep living wage jobs. Our goal is to help disadvantaged people achieve economic self-sufficiency and improve the quality of their lives.
Results: Jacob’s Ladder is a free, four-step job readiness program. Our approach to helping our clients become self-sufficient stresses partnerships with community agencies and local businesses. We are not a job placement center. We concentrate on teaching acceptable work ethics and coaching clients in the “soft skills” of job readiness and job retention. In our first 12 years, we have served approximately 4,000 clients with 2,000 securing full-time work. Several hundred more achieved part-time employment to build reliable work histories.
Direct beneficiaries per year: 500+
Geographic areas served: Charlotte, NC Mecklenburg County and surrounding areas
Programs: Jacob's Ladder Job Center runs a four-step program that teaches clients such skills as resume writing, dressing for success and interviewing techniques. After a client has completed the four steps, we provide them with lists of openings from employers we have recruited to hire our clients. We also provide mentoring while on the job and access to a professional dress clothing closet.

• We pair clients with trained volunteers
to determine their needs, practice
interviewing, and prepare résumés.
• We teach clients to research employers,
create a personal job search plan, and
update the plan weekly.
• We provide bus passes or gas
vouchers for clients to get to
interviews and first weeks on the job.
• We provide free business dress to
clients who need it for interviewing
and first days of employment.
• We connect participants with local
agencies to address childcare, housing,
hunger, and medical needs.
• We support newly employed clients to
ensure job success and retention.
• We network with employers with
entry- and mid-level jobs, including
those who are willing to hire
individuals with criminal backgrounds
and/or limited work histories.
• We advocate for full-time work at
living wages with employer benefits.
2012 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

2 people found this review helpful

I registered for the month long job readiness training in Nov. With the tools I learned from class, I was able to narrow my job search and apply for exactly what I wanted! I learned how to answer difficult questions in an interview, how to prepare for the interview, and started my new job in early Dec. The staff at Jacobs Ladder are very encouraging, very resourceful, and go out of their way to help all who need it. Since beginning my new career , I have come back to volunteer my mornings to help others. I am thankful everyday for the opportunities and support that were given to me at Jacobs Ladder and will continue to give back as much as possible.

I've personally experienced the results of this organization in...

All the materials we studied were needed for my interview. All the mock interviews with the volunteers and staff helped me to be more prepared. Excellent customer service!!!

What I've enjoyed the most about my experience with this nonprofit is...

The encouragement, and support was never ending. The advice and practice for preparation was priceless!

The kinds of staff and volunteers that I met were...

Were very encouraging, sturn but caring. Assisting in anyway possible. I was given the training that I did not expect (in a great way), useful advice and resources to help me succeed.

If this organization had 10 million bucks, it could...

I would make that much more of an impact with all the new opportunities for entrepreneurials, GED, and regular program participants.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 5 stars  

8 people found this review helpful

While volunteering at Jacob's Ladder I've built a personal relationship with staff and clients. My favorite thing about volunteering at Jacob's Ladder is that I get to share all my experiences that I've been through in my past with the clients.

What I've enjoyed the most about my experience with this nonprofit is...

Connecting with clients.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 4 stars  

8 people found this review helpful

I have been volunteering with Jacob's Ladder for the past year, during that time I have been able to use my skills to help others. It is easy to take for granted the ability to use the internet to apply online or that we have a resume to share when looking for a job, while there are so many without those skills. This non-profit takes the time to assist the clients feel confident so that they can re-enter the workforce and stay there.

What I've enjoyed the most about my experience with this nonprofit is...

that I have made a direct impact with the clients, helping them learn skills they didn't have previously.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

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Rating: 5 stars  

3 people found this review helpful

Quotes from participants: I improved my writing skills tremendously. I finally learned how to fill out applications correctly and completely. I know how to write a cover letter and get why thank you notes are so important. I learned how to listen and remain calm during the interview. I’ve been to every program out there and you guys are the first ones to stay on me until I mastered the application and interview skills. I gained confidence during my presentations to classmates. Before I started I had no idea how to use the computer and now I can apply for online jobs and I know how to work with Word, Excel, and PowerPoint. At first I did not want to be here at all, I thought blah just another program, but I learned more than I could have ever imagined this month. My classmates and teachers believed in me when I didn’t believe in myself and that gave me hope to keep working hard to find my job.

I've personally experienced the results of this organization in...

improving my confidence and updating my resume.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-1-01

Was this review helpful?