INTERNATIONAL WILDLIFE REHABILITATION COUNCIL
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I've been an on and off again member of IWRC for years. I was a member of IWRC around 2000-2005 and did not renew my membership for several years, and then decided to renew again in 2010-2011. I do have to say that IWRC is lacking in what it offers it's members. They do have a great mission and are a very small non-profit but I feel like a member who pays about $50 per year, really does not receive anything in return. Every now and then I may receive a member newsletter via email, but usually the information is not useful for me, and I am a currently active wildlife rehabilitator. IWRC seems to have lost its focus in the past couple of years. Around 2004 it seemed like they were focusing mostly on wildlife training, offering both in-person and online courses, and they even started a new certified wildlife rehabilitator program. Since then, it seem as if the CWR program is no longer in existence, and their training seems to have gone downhill. They do not offer as many in-person classes and they claim to be producing new online classes but it's been YEARS and not much has change d in terms of training. It looks like thye are now more focused on being more 'high tech' and 'online' with its new website, which to me doesn't offer anything useful. I don't think i'll be renewing my membership anymore.
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How would you describe the help you got from this organization?
None
How likely are you to recommend this organization to a friend?
Unlikely
How do you feel you were treated by this organization?
Okay
When was your last experience with this nonprofit?
2011
IWRC has a great mission however I feel that they do not offer much in terms of membership. I feel that out of all the non-profit orgs that I belong to, IWRC appears to not do so much. I've been a member for a couple of years now and it looks like their training and certification program is at a stand-still and they don't offer as many in-person classes like they used to. I may think twice before renewing my membership again.
The Great!
I've personally experienced the results of this organization in...
taking the 1AB class and a couple of online classes.
Ways to make it better...
If I had to make changes to this organization, I would...
not sure where to start...
In my experience, IWRC is a hard working organization that will not give up. We have a terrific new ED that is tenacious and dedicated. Her commitment and energy make it fun to be part of the organization. We are putting on a incredible conference in Albuquerque in October, our web site is going to be stupendous and we now have our journal online. I would like to suggest that anyone who has any problems with IWRC to leave your name and number or email and as a board member I will personally respond and discuss any issues you may have. Hope to hear from you.
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What I've enjoyed the most about my experience with this nonprofit is...
That we can make a difference
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
Although this organization has been around for 30+ years, their staff and board of directors seem to not know what they are doing. Regardless of numerous attempts to get in contact with staff/BOD they never return calls. If you apply for membership, you receive nothing confirming that they received the funds. Very dissatisfied with service and the customer service I have had recently (April 2010) was HORRIBLE! I would not recommend becoming a member, at least not now. It used to be a much more organized non profit -- not sure what happened. According to them, they've had a change of staff -- no excuse!
The Great!
I've personally experienced the results of this organization in...
their web site. Completely out of date, hard to navigate, and their contact information is NOT consistent throughout their website.
Ways to make it better...
If I had to make changes to this organization, I would...
Overhaul their new/current staff.
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What I've enjoyed the most about my experience with this nonprofit is...
Colleagues I've met at past annual conferences.
The kinds of staff and volunteers that I met were...
unhelpful, unresponsive, and just not good, as of April 2010.
If this organization had 10 million bucks, it could...
update their website.
Ways to make it better...
They had their old staff.
In my opinion, the biggest challenges facing this organization are...
updating their organization as a whole.
One thing I'd also say is that...
you should look through your website to make sure everything is consistent and have better customer service via phone & email.
How frequently have you been involved with the organization?
About every six months
When was your last experience with this nonprofit?
2010
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