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2 Reviews
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July 4, 2009

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July 4, 2009

icl has been hell for me and my son my 2nd apt in icl was at emerson house my stove and fridge did not work ,my son had no bed,the apt was full of the previous tenant stuff,when i tried to bring in a new stove dennis wharton then director would not let pcrichards deliver it,i virtryece michel had to embassess icl to get a working stove and fridge,i had keyspan and acs complain to icl manhatten,i still have the pictures,she finally gave me money to eat out,eventually they ordered a new stove and fridge.this was in 2002-03.icl punishes clients who whislte blow,recently ms thornhill current director who should be fired and ms gaines both new to icl decided to theated me and my son jonah-what's did i do report the womenizing landlord to 311 for a fire violation,they thearten me which is a crimmal thing for this,why don't they theaten the fire department cause they would be in jail,they theaten me with homelessness,they said ms thornhill "your son is so handsome we would not want anything to happen to his mother,they said the landlord is angry with me do i feel safe,ms gaines told me not to call acs,and would i like it if someone did it to me,my son heard everything,etc,since being in icl i been thru to major crimes as a victim,icl moved me into a dangerous building wher i was sexually assaulted in july 2008 the da office spoke to the landlord and icl do they care no ,did they listen to the da no,in 2004 new years day i was moved into a very unsafe apt in brownsville i was rob,i told hazeline i did not want eyeun wong there i kicked him out cause he and an icl neibor had robbed me, the police said,she calls him and told him to come back,this is a violation of my civil rights,i did not want him in my apt.i had to call acs to help me.icl is rotten to the core,i had so many documented ordeals because of them,they need to be fined

The Great!

I've personally experienced the results of this organization in...

nothing

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

Ways to make it better...

i had not been theateh and mistreated by staff,once a staff member asked me for money,i gave her a card and she said oh its empty,i am a single mother on ssi and you get a check and want money that was kendra betten a case manger

When was your last experience with this nonprofit?

2009

May 24, 2009

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May 24, 2009

Hi- Being homeless in nyc is is hard enough but compound this with mental illness and addiction and the odds are more than stacked against you--Thank God for ICL-I completed the long term residential and then moved into a supported living site, that was in 2001 and in 2007 I moved into an apt. in the community with my son-This year I will have 10 years of sobriety all of this because of the safe space &treatment;I got through ICL.

The Great!

I've personally experienced the results of this organization in...

The other people that I was in treatment with that are still doing well

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

The continuity

The kinds of staff and volunteers that I met were...

Caring , receptive and supportive

If this organization had 10 million bucks, it could...

Support more treatment & housing initiatives

Ways to make it better...

There was a house just for women

In my opinion, the biggest challenges facing this organization are...

The budget

When was your last experience with this nonprofit?

2009

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