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February 5, 2011

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Review from Guidestar
February 5, 2011

IHS does a great job in helping our community's homeless. We really appreciate the hard working, compassionate staff who are willing to care for those who most need a helping hand.

The Great!

I've personally experienced the results of this organization in...

Compassionate community response to homeless.

Ways to make it better...

If I had to make changes to this organization, I would...

None.

February 5, 2011

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Review from Guidestar
February 5, 2011

I've experienced the professionalism and friendliness of IHS first hand, although I've never been homeless or worked at IHS. My first type of experience was in donating food left over from professional meetings or large private events. When I pull my car up to IHS, one or more clients comes up and politely offers to help me carry in whatever I've brought. They gently direct me to a parking place and lead me to the donation receipt office. It's obvious that IHS has inspired good morale and modeled friendliness to engender this kind of response from their clients.

The second type of experience was occasioned by my need for a strong person to help with small chores like carrying some heavy buckets down 30 steps to my garage - I'm elderly and not strong enough to do heavy work like that. It's impossible to find anyone to do brief work like that in the regular labor market. After a little thought, I called IHS and was referred to their social worker, who immediately identified a couple of gentlemen who would help me. I use the term gentlemen accurately. From the time I picked up my helpers til I dropped them off again, they were considerate, polite and very willing to help. Of course I paid them generously for their time! The social worker was courteous and immediately understood my problem. I've repeated this experience a couple of times with the same great service through IHS. IHS really provides a service to the community in many more ways than one might think!

The Great!

I've personally experienced the results of this organization in...

Engendering a friendly, polite and welcoming culture in their clients. The clients seem to feel pride in helping a visitor.

Ways to make it better...

If I had to make changes to this organization, I would...

Expand. Provide more green space..... which assumes more funding of course, rather than less as our state plans.

February 4, 2011

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Review from Guidestar
February 4, 2011

When our State was in economic trouble and we were furloughed two days a month, I wanted to make the new time I had available count. At IHS they were receptive to me volunteering in the Family Room as a tutor, but they were also very thorough in checking my background and providing appropriate training before allowing me time with the guests. I did get assigned to tutoring kids after school but the surprise was how I ended up doing as much or more learning then the kids I was tutoring. The compassion and professionalism of the staff at IHS is outstanding. Each day Miss Angela teaches respect by example and breeds confidence and success in the projects she plans for each child. Her rules create discipline and allow everyone to have fun in the space. It's easy to see how this program has such a positive effect on its guests.

The Great!

I've personally experienced the results of this organization in...

Seeing the children respond to projects and listen to their pride in the work they have accomplished when I was not there, for example the growth of the garden.

Ways to make it better...

If I had to make changes to this organization, I would...

Give them more money and more space.

February 4, 2011

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Review from Guidestar
February 4, 2011

I did voluntary works at "cocoa corner" and " a project of counting homeless" in 2010 and 2011. I saw "a sense of family" in the relationship between homeless and IHS's staff. "The bond" portrays how great they are in serving and treating homeless......

The Great!

I've personally experienced the results of this organization in...

widening my view and improving my personality in working with homeless.

Ways to make it better...

If I had to make changes to this organization, I would...

Develop their facilities to give better services and develop their garden in order to provide healthier food for homeless...

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