Humane Society Silicon Valley
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I've been a donor, supporter, and client of HSSV. There really is no way to sufficiently describe this place. It is not like any "animal shelter" you have ever seen or visited. Go take a tour--you'll be moved by the work they do.
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Was your donation impactful?
Definitely
How likely is it that you would recommend that a friend donate to this group?
Definitely
How likely are you to donate to this group again?
Definitely
When was your last experience with this nonprofit?
2012
I am passionate about animals, but need to know that the organizations I support are also well-run and will steward my dollars well. Over the past several years, I have been impressed by the efficiency of HSSV's expenditures and the ratio that they spend on administrative costs. I feel good that the majority of my giving actually goes to programs, even though I know that administrative costs are necessary. I also am very impressed with the new facility and how welcoming it feels. It's QUIET there and the animals seem much less stressed out than at the older facility in Santa Clara. I love the education programs at HSSV and that snazzy Community Room that is rentable by corporations and groups. What an innovative way to invite the community into the center - and who knows!? When people come to the center, I'm sure more animals get adopted!
The Great!
I've personally experienced the results of this organization in...
I adopted one of my dogs from HSSV. He was older and I was thrilled that HSSV had him up for adoption. Many other shelters only have younger dogs, and I'm drawn to the older dogs with white faces. I loved him so much and had him for 2 1/2 years.
Ways to make it better...
If I had to make changes to this organization, I would...
Find a way to help them get the word out about their move to Milpitas. Also, I've heard people say Milpitas is "so far away" but it seems more centrally located to me now than when in Santa Clara - it's near 101, 880, 238, 680 and 280!
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What I've enjoyed the most about my experience with this nonprofit is...
the animal I've adopted and the people (both staff and volunteers) who obviously care SO much about what they are doing.
The kinds of staff and volunteers that I met were...
caring, kind, knowledgeable and very welcoming.
If this organization had 10 million bucks, it could...
finish paying for that wonderful new Animal Community Center and create an endowment for the overarching programs that will be around for years.
Ways to make it better...
I could adopt more than one at a time! I don't have more room at my house!
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
A good friend of mine recently told me about a wonderful experience her son had at HSSV. Her son's girlfriend had been so very upset for weeks because she felt she could no longer keep her 2 year old doberman mix because of issues at her apartment etc. etc. After exhausting all possibilities for finding another family to take her dog, they decided to give their dog up a certain animal shelter on the Peninsula. But they couldn't bring themselves to leave the dog at this particular shelter because the staff was not at all sympathetic, the staff was quite abrupt and very blunt in telling this couple that they would very likely not keep the dog more than a few days before putting it to sleep, and they weren't willing to study the dog for adoption suitability. So the couple brought the dog home, thank goodness! Fortunately the boy's mother, my good friend, found out what was going on and, because of her knowledge of HSSV through me, asked them "Why didn't you go to the Humane Society Silicon Valley?!?". They did the next day. Their experience could not have been better. The staff was courteous and compassionate and professional. This couple left feeling so very positive that HSSV would do everything possible to find their dog a new home and in the meantime, would make sure it was well cared for. They were finally at peace with their decision and could move on. But I am certain they will return to HSSV when the time is right for them to adopt a pet!
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What I've enjoyed the most about my experience with this nonprofit is...
The professionalism, competence and dedication of the staff.
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
I am a supporter and part of their ambassador team. I've also donated towards their capital campaign. The facility itself is absolutely amazing. That aside, their staff, mission, and impact on the community is already making a huge difference since opening their new location in Milpitas. HSSV reaches ~1,000 students per month as part of their education outreach program. They teach compassion, tolerance and respect. As children learn these attributes, our broader society benefits long-term.
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What I've enjoyed the most about my experience with this nonprofit is...
being able to bring my dogs to their open house and special events
The kinds of staff and volunteers that I met were...
knowledgeable, friendly, caring
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
As a donor of HSSV, I care a lot about how my contributions are used. The communication I get from the staff of HSSV is exemplary - they show their appreciation in many ways. Most importantly, they give me feedback on the impact my contributions make, often very specifically, depending on the purpose for which I made the gift. This matters a lot to me because my whole motivation for making gifts to HSSV is because I believe in their mission to save and enhance lives - both animal and human.
The Great!
I've personally experienced the results of this organization in...
the way they use and account for my contributions
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What I've enjoyed the most about my experience with this nonprofit is...
the professionalism of the staff coupled with their incredible love for the animals in their care
The kinds of staff and volunteers that I met were...
wonderful!!
If this organization had 10 million bucks, it could...
complete the capital campaign and begin to build an endowment
How frequently have you been involved with the organization?
About every six months
When was your last experience with this nonprofit?
2010
I have been a supporter since 1996. They are an organization that has really made a differnce for the animals in Santa Clara Valley. The new building in Milpitas is beautiful and I am impressed that not only have they improved the facility but also they have raised the bar for the care of the animals, my donation has made a difference in this organization. I read the stories about the animals like Katie and know that "I" helped them to save her life and find her a home!
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What I've enjoyed the most about my experience with this nonprofit is...
They do what they say and I can see the difference my gifts make!
The kinds of staff and volunteers that I met were...
Fantastic, knowledgeable and compassionate.
How frequently have you been involved with the organization?
About every month
When was your last experience with this nonprofit?
2010
Beautiful building for the animals! A fun place for family/friends to meet with their dogs in the doggie park! Wonderful educational programs for children of all ages. A MUST place to see and share.
The Great!
I've personally experienced the results of this organization in...
adopting the last 3 of my family members (2 dogs/1 cat) from HSSV! The loves of my life! My dogs give back to HSSV in their volunteering for educational programs.
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What I've enjoyed the most about my experience with this nonprofit is...
All the innovative ways to let people know about the animals guests available for adoption! The staff and volunteers work tirelessly to find all the animals their forever homes.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2009
These people are fantastic (especially Stephanie and Chris) and have an absolutely stunning new facility in Milpitas. Go down there and visit. You will be amazed.
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What I've enjoyed the most about my experience with this nonprofit is...
seeing how well the animals are cared for.
How frequently have you been involved with the organization?
About once a year
When was your last experience with this nonprofit?
2010
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