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49 Reviews
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January 2, 2013

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January 2, 2013

HSSV is a wonderful place with unmatched service. As soon as you walk in to their amazing facility, you will instantaneously sense the care and passion the workers/volunteers have for these animals. As I toured the building, I was impressed to see clean rooms with food and water for all of the animals. More importantly, the animals looked well cared for and they were generally excited to see guests peeking in to the rooms.

Having the opportunity to speak with some of the volunteers and leadership at HSSV, I am happy that HSSV is part of my community. Every animal they save and every adoption they make, HSSV is coming one step closer to their goal. I encourage you to go check it out for yourself (you will be impressed, and you might walk away with a furry friend).

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How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

December 26, 2012

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December 26, 2012

HSSV goes out of its way to make sure that baby cats and dogs get even more care and attention to help them along until they get loving adoptive homes. For example, HSSV has created a kitten nursery especially for underage kittens and nursing mama and babies to provide a safe environment for these babies to grow up before they’re big enough for adoption (we will be fostering babies this kitten season). They also have the P.U.P. Program, which I wasn’t aware of until I learned about it a year or so ago. In this program, if your cat or dog has a litter of babies, you can receive help finding homes for the babies through HSSV’s adoption program. HSSV will vaccinate, spay/neuter the babies and find them great homes, and not only that, HSSV will also spay mom for free! If that’s not a caring organization, I don’t know what is! It was through this program that I have come to know HSSV best, and through which my family and I had the most wonderful and special experience.
About a year ago during the holidays, our 15-year-old Australian cattle dog (the best dog in the world, I might add) was diagnosed with kidney failure and wasn’t expected to survive past the end of the year. With his daily treatments and frequent visits to the vet hospital, it was a really stressful time. It was also during this time that we brought home to “foster” a 12-week-old Chihuahua mix that was brought to HSSV through the P.U.P. program. Though we were apprehensive about bringing home a rambunctious little pup to a sick old dog, we were thrilled that this pup was destined to be adopted by a family member, and it was only supposed to be for a few days. So, we took the chance and brought home the pup. It was the best decision we could have ever made. Our old dog perked right up, appointed himself as chief puppy-raiser, and found a renewed sense of purpose. He had a reason to live, and it was his job to take care of this puppy. And, that he did. He took his new role as puppy boss very seriously. He also proved his veterinarians wrong and lived well past his expected life span. It was this puppy that came to us from an unwanted litter that kept our old sick dog alive for so long. Though our old dog has since passed, this little Chihuahua mix is still with us (we have adopted her) and continues to bring joy and happiness to our home on a daily basis. If it wasn’t for HSSV’s commitment to the community and if it wasn’t for the P.U.P. program, all this would never have happened. Our family will be forever grateful for such a wonderful experience and because of it we will always support the efforts of HSSV to continue providing much needed support to the community. Thank you, HSSV!

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How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

June 20, 2012

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June 20, 2012

My son attends a monthly class for kids. They learn about so many things related to animal habits, care, how they are treated in the community, how the children can be helpful in the community towards animals, and they do craft proejcts. My son loves it so much, we had his birthday party there too. We also adopted a cat from HSSV, which was a very easy process. Everyone there loves animals and treats the animals and the humans with great respect and courtesy. I love this place!

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

July 29, 2010

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July 29, 2010

I first adopted a dog in 1994 from this organisation - more recently I adopted a cat this past November. Facilities are always clean, animals look well taken care of. Staff and volunteers have always been friendly and helpful. The pet supply store carries the supplies I like, at a very good price! The behaviour helpline helped me to understand some of my dog's behaviour.

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The Great!

I've personally experienced the results of this organization in...

adopting healthy happy animals :)

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What I've enjoyed the most about my experience with this nonprofit is...

their commitment to finding homes for animals, spay/neuter, community education on animal/humane issues

The kinds of staff and volunteers that I met were...

friendly, knowledgeable, helpful

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2009

February 10, 2010

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February 10, 2010

I adopted my cat Sunny from this organization. They were wonderful! I told them I was looking for a cat to adopt and they showed me all the different cats and kittens that were available. They were very patient and kind and answered all my questions. I wanted to adopt any cat that was considered hard to adopt (e.g., blind, old, sick, etc.) because it would just be me and the cat (no other animals or kids to compete with) and I wanted to rescue an especially needy one. They showed me a cat named Sweetpea (I renamed her Sunny). They had taken very good notes on her so that I could see what she was all about. And I remember something in particular. When I told them I wanted to adopt her, they asked me to reach in the cage and get her and hold her. I opened the door and petted her and she was very friendly. She didn't look like she wanted to be picked up and I said that to the volunteer. They said to go ahead and hold her gently. So I did, and then I put her back in the cage. It really impressed me, because I think they wanted to make sure I would be loving and gentle with her. Whatever their reason, I got a really good vibe from it. I had to wait three days to adopt her so that she could be spayed. When I came to pick her up I went to the front desk. The volunteer said "You are here to pick up an animal you are adopting, right?" And I said "Yes, how did you know?" And she said "You have that really happy look about you." That was great; they are very in tune to people and animals there. They did a great job of interviewing me to try and make sure the adoption would work out well for both me and the cat. They gave me all kinds of useful information when I picked her up to take her home. Sunny has been with me for eight years and it has been wonderful! I highly recommend this organization!

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What I've enjoyed the most about my experience with this nonprofit is...

they provided me with a wonderful animal companion

The kinds of staff and volunteers that I met were...

kind, patient, caring

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2009

February 9, 2010

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February 9, 2010

We're so thankful to HSSV for our newest family member, Friendly. Not only do they have a great facility and easy-to-use website, their staff are helpful and caring too. I had adopted our last pet through the San Francisco Humane Society, and was unaware until a few weeks ago that we had a similarly excellent facility in Santa Clara. The animals are homed in clean, naturally lit rooms that allow them their own space while potential adoptive families can watch and observe before meeting them up close. The staff were extra helpful with tips on how our family (with kids) could best find our new dog. They provided excellent veterinary care, and detailed records that allowed us to make an informed decision about the dog we eventually decided to adopt. We are lucky to have a facility like this that rescues animals from local animal centers that lack the resources to treat sick or injured animals that just need a little loving care.

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What I've enjoyed the most about my experience with this nonprofit is...

the entire adoption process was easy, fun, well, organized, safe - everything I could ask for.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010

February 9, 2010

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February 9, 2010

I am a Preschool Director and Teacher and HSSV came to visit our classroom of 3- and 4-year-olds to teach them about how to care for pets and a little bit about what HSSV does. Our children were fully engaged in the dynamic presentation and the presenters were joyful to have in our classroom. The children still use the knowledge they learned from the HSSV presenters when we have dog visitors at our school.

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The kinds of staff and volunteers that I met were...

Friendly and good with young children.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

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