Hope House Of Mcalester Inc

Rating: 3.75 stars   4 reviews

Address:

PO Box 3041 % Reed Lynn McAlester OK 74502 USA

Mission:

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Reviews for Hope House Of Mcalester Inc

Rating: 1 stars  

1 person found this review helpful

The Hope House is a great concept, but the majority of the current staff fall extremely short in actually providing the much needed services that are promised to the clients and advertised to the community. The DIRECTOR, COORDINATOR, and CASE MANAGER go out of their way to belittle, berate, humiliate, and dehumanize the clients. All three also participate in gossip with clients regarding other housemates. On SEVERAL different occasions I have witnessed the coordinator withhold physician prescribed medications from clients for reasons as simple as being one minute late to the window, and even the coordinator herself coming in late. This means 'Med time' has come and gone, absolutely none of the clients received there medications, and were consequently told 'too bad'. The hope house is constantly requesting funds from the public to improve programs and toiletries clothing cleaning supllies etc yet these things are never actually bought they are also donated.

If I had to make changes to this organization, I would...

Hire a different case manager. The current case manager is unapproachable, unprofessional, and does nothing to help clients. Most of her day is spent on facebook rather than assisting or linking clients with resources. HIRE a new DIRECTOR and COORDINATOR they are dragging there clients down, as if being in a shelter isnt low enough. They have no empathy. Put the money back into the hope house and get the staf health insurance instead of bonuses for the director. where is the money going?

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

Unlikely

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

 
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