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Community Stories

34 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

I have had the best experience and it really matters as to how much you put into it yourself . Homefront Hugs reminds you that there are many ways to help no matter what you believe or your politics and everyone is included . There are several people who are upset because they could not choose the religion of their soldier or did not like the inclusive nature .
No one makes a penny . They are the real deal and took a break from their 501-3c because they needed one to mourn several losses in their family . They should have it by early 2017.
But don't donate for postage or to help if it bothers you - look at all the ridiculous salaries though at other charities and overhead .
This military family has no overhead - pays for supplies and overhead themselves and really cares . They brag about us as volunteers when they do so much themselves when no one helps when it's not the holidays . We have adopted 4x and love their work . We are friends still with some of our troops and it made our kids feel great giving back ! Remember the reason for the season and know this is a homegrown real org that is the real deal - supporting our troops,military families and wounded vets and every community with needs so you can give back helping anywhere as a teen and still be called a Homefront Hugs volunteer as long as you are giving thanks for your freedoms .
Check out their Kids Page or Operations healing Angel !
And the CEO is so accessible - when does that happen these days ?! She does all the assignments herself and emails due to security and once she can hire staff she gets a break . She is disabled herself but hardly talks about it . I love Homefront Hugs! We need to unite more and stop all the complaining ...life is too short !
Email her President@HomefrontHugs.org

1

Volunteer

Rating: 1

This organization is poorly organized. If you sign up to sponsor a soldier, you are given terms of commitment. The organization bears none. They get to applications on their own schedule and expect that you begin your sponsorship as soon as they ask. The communications are mainly pleas for donations because they will be short in meeting their numbers. The communications state that no salaries are given and yet lacking any financial transparency there is no accountability for the funds that have been donated.. You will just have to take their word for it. At one point, the organization was running a dual donation drive to include a moving and other expenses for the headquarters which also happened to be the directors home. Financial conflict of interest.

Review from Guidestar

1

Volunteer

Rating: 5

I spent almost two years overseas. During this time I wanted to find support for the Soldiers in order to boost morale. I found Homefront Hugs online. When I spoke to Allesandra I could hardly believe people like her still existed. Not only did she take care of my Soldiers, she sent items to my son, mom and sister. Families adopted the three and continued to provide support until my return. Homefront Hugs provided an all expense paid trip to New York for my sister to say "thank you" as she was the primary caregiver for my son. I am eternally grateful to the organization, owner and her son.

Review from Guidestar

1

Volunteer

Rating: 5

My family and I have enjoyed volunteering with Homefront Hugs over the past 8+ years. There are so many different ways to bless service members and show our gratitude for the work they do. Through having the kids help make cards, my older boys helping greet a returning "honor flight" full of WWII veterans, to making donations to help send care packages, there was always a way to help that fit our hectic and busy homeschool lifestyle at the time. We know Alessandra personally, and are so impressed with how all donations go directly to getting the care packages shipped off to various destinations around the world. It is her heart to see that no service member, or their families home-side, feel forgotten, and we are happy to come alongside Alessandra and help with this mission as we are able to.

Review from Guidestar

1

Volunteer

Rating: 5

Homefront Hugs is hands down one the best nonprofit org's I've ever had the pleasure of working with! Their devotion to OUR troops is absolutely unmatched. When an orginazation is failing at their goal I will absolutely review it on social media. This is not the case with Homefront Hugs. I have donated many times to them & will continue to do so! They are angels! Thank you for doing so damn much for our troops Homefront Hugs!

Review from Guidestar

1

Volunteer

Rating: 5

I have been with Homefront Hugs for quite awhile. It has been a life changing experience for me and I have made some lifelong friends. The wonderful lady who runs the organization works tirelessly to make sure that everyone is supported, and she is always available to answer any questions. I believe that working with Homefront Hugs has helped me as much as it has helped the hard working soldiers (and families) that I have supported. This is the least that we can do for the men and women who work so hard and unselfishly for our country. I am sharing a photo of the last family that I sponsored (with their permission, of course) when Dad returned home and surprised them! I plan to stay with Homefront Hugs for a very long time!

Review from Guidestar

Volunteer

Rating: 5

I was the co-founder of the Homefront Hugs Club at my high school. As I graduated and now in college, I realized I didn't want to stop being a volunteer for Homefront Hugs. That's when I became the University of Michigan ambassador for Homefront Hugs. I have been bringing clubs and people around campus together who are interested in helping the local Veterans. we have gone up to the VA Hospital to help out at Bingo Nights too. This is a great organization and I can't wait for more people to start what I have.

Review from Guidestar

Volunteer

Rating: 5

My wife and I have been volunteering with Homefront Hugs for over a year and have adopted 3 different deployed troops, as well as donated additional funds as we could for postage for other care packages sent out regularly by Homefront Hugs. The troops, and their teammates downrange, have been tremendously appreciative of everything we've sent, not only for the contents of the packages, but also for the concrete demonstration that somebody back in the Homeland knows something about their situation and cares about them. The letters and emails we've exchanged have been as important, if not more so, than the care packages themselves.

Alessandra Kellerman, who is the energetic force behind Homefront Hugs, has consistently been the soul of kindness, respect, consideration and compassion toward us and the troops. She is a wonderful example of unselfish love expressed in action and has been a constant joy to work with.

We shall continue to volunteer for this outstanding organization as long as there are troops downrange, or wounded anywhere that we can benefit. Rock on Alessandra! Well done!

Friend, if you're reading this review and thinking about volunteering, do yourself a favor and sign up today. You won't regret it.

Review from Guidestar

1

Volunteer

Rating: 5

I have volunteered with Homefront Hugs for 13 years now and they are amazing! It is unfortunate that some volunteers who broke confidentiality and other standards and had to be let go - then decided to bash the organization . It only hurts the troops and veterans in need . This is a stellar group that has never taken a penny for themselves. I have enjoyed my children's involvement and my own as a teacher adopting troops . Thank you for the experience and Alessandra is always available for support .

Review from Guidestar

4

Volunteer

Rating: 1

After I adopted my soldier, I was contacted by Alessandra (owner and operator), who demanded I forward her all the emails I received from my soldier because my soldier was not responding to Alessandra's emails. Feeling threatened by her, I forwarded her only 1 of those emails. It was a huge violation of my soldier's trust, and I highly regret it to this day. Later, I found she had put some of the information from that email on her website as if it was written to her by that soldier. Now that my soldier is no longer deployed, Alessandra has attempted to intimidate me to receive my soldier's home address and phone number which she wrongly believes I have. She has used methods such as name-calling and belittling to get what she wants from me. She has prematurely released the names of our deceased military both on FB and Twitter. (That is not the job of any nonprofit organization. That is the responsibility of the DoD.) She has a number of CrowdSource attempts to get people to pay for her home repairs, purchase her a new vehicle, etc., with attempts to pull on heart strings because she is the owner of HH. If you read her website, you'll find a huge push to donate money...with adoption as a side note. Wouldn't it make more sense to push adoptions so the responsibility of filling care packages and providing postage twice a month rests on the adoptive family rather than Alessandra? Please, I urge you to do research on the company you work with. I strongly recommend SoldiersAngels as they do exactly what HH does with adoptions but they are a much larger organization, wonderful to work with, kind, generous, and most importantly have a verified nonprofit status with 5-stars on GuideStar.