Homefront Hugs USA Inc

Rating: 4.62 stars   37 reviews

Address:

1881 West Liberty Street Ann Arbor MI 48103 USA

Mission:

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734-330-8203
www.HomefrontHugs.org

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Reviews for Homefront Hugs USA Inc

Rating: 5 stars  

1 person found this review helpful

I spent almost two years overseas. During this time I wanted to find support for the Soldiers in order to boost morale. I found Homefront Hugs online. When I spoke to Allesandra I could hardly believe people like her still existed. Not only did she take care of my Soldiers, she sent items to my son, mom and sister. Families adopted the three and continued to provide support until my return. Homefront Hugs provided an all expense paid trip to New York for my sister to say "thank you" as she was the primary caregiver for my son. I am eternally grateful to the organization, owner and her son.

 
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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

My family and I have enjoyed volunteering with Homefront Hugs over the past 8+ years. There are so many different ways to bless service members and show our gratitude for the work they do. Through having the kids help make cards, my older boys helping greet a returning "honor flight" full of WWII veterans, to making donations to help send care packages, there was always a way to help that fit our hectic and busy homeschool lifestyle at the time. We know Alessandra personally, and are so impressed with how all donations go directly to getting the care packages shipped off to various destinations around the world. It is her heart to see that no service member, or their families home-side, feel forgotten, and we are happy to come alongside Alessandra and help with this mission as we are able to.

 
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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

Homefront Hugs is hands down one the best nonprofit org's I've ever had the pleasure of working with! Their devotion to OUR troops is absolutely unmatched. When an orginazation is failing at their goal I will absolutely review it on social media. This is not the case with Homefront Hugs. I have donated many times to them & will continue to do so! They are angels! Thank you for doing so damn much for our troops Homefront Hugs!

 
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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

I have been with Homefront Hugs for quite awhile. It has been a life changing experience for me and I have made some lifelong friends. The wonderful lady who runs the organization works tirelessly to make sure that everyone is supported, and she is always available to answer any questions. I believe that working with Homefront Hugs has helped me as much as it has helped the hard working soldiers (and families) that I have supported. This is the least that we can do for the men and women who work so hard and unselfishly for our country. I am sharing a photo of the last family that I sponsored (with their permission, of course) when Dad returned home and surprised them! I plan to stay with Homefront Hugs for a very long time!

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2016

 
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Review from Guidestar
Rating: 5 stars  

I was the co-founder of the Homefront Hugs Club at my high school. As I graduated and now in college, I realized I didn't want to stop being a volunteer for Homefront Hugs. That's when I became the University of Michigan ambassador for Homefront Hugs. I have been bringing clubs and people around campus together who are interested in helping the local Veterans. we have gone up to the VA Hospital to help out at Bingo Nights too. This is a great organization and I can't wait for more people to start what I have.

 
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Review from Guidestar
Rating: 5 stars  

My wife and I have been volunteering with Homefront Hugs for over a year and have adopted 3 different deployed troops, as well as donated additional funds as we could for postage for other care packages sent out regularly by Homefront Hugs. The troops, and their teammates downrange, have been tremendously appreciative of everything we've sent, not only for the contents of the packages, but also for the concrete demonstration that somebody back in the Homeland knows something about their situation and cares about them. The letters and emails we've exchanged have been as important, if not more so, than the care packages themselves.

Alessandra Kellerman, who is the energetic force behind Homefront Hugs, has consistently been the soul of kindness, respect, consideration and compassion toward us and the troops. She is a wonderful example of unselfish love expressed in action and has been a constant joy to work with.

We shall continue to volunteer for this outstanding organization as long as there are troops downrange, or wounded anywhere that we can benefit. Rock on Alessandra! Well done!

Friend, if you're reading this review and thinking about volunteering, do yourself a favor and sign up today. You won't regret it.

 
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Review from Guidestar
Rating: 5 stars  

I have volunteered with Homefront Hugs for 13 years now and they are amazing! It is unfortunate that some volunteers who broke confidentiality and other standards and had to be let go - then decided to bash the organization . It only hurts the troops and veterans in need . This is a stellar group that has never taken a penny for themselves. I have enjoyed my children's involvement and my own as a teacher adopting troops . Thank you for the experience and Alessandra is always available for support .

 
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Review from Guidestar
Rating: 1 stars  

4 people found this review helpful

After I adopted my soldier, I was contacted by Alessandra (owner and operator), who demanded I forward her all the emails I received from my soldier because my soldier was not responding to Alessandra's emails. Feeling threatened by her, I forwarded her only 1 of those emails. It was a huge violation of my soldier's trust, and I highly regret it to this day. Later, I found she had put some of the information from that email on her website as if it was written to her by that soldier. Now that my soldier is no longer deployed, Alessandra has attempted to intimidate me to receive my soldier's home address and phone number which she wrongly believes I have. She has used methods such as name-calling and belittling to get what she wants from me. She has prematurely released the names of our deceased military both on FB and Twitter. (That is not the job of any nonprofit organization. That is the responsibility of the DoD.) She has a number of CrowdSource attempts to get people to pay for her home repairs, purchase her a new vehicle, etc., with attempts to pull on heart strings because she is the owner of HH. If you read her website, you'll find a huge push to donate money...with adoption as a side note. Wouldn't it make more sense to push adoptions so the responsibility of filling care packages and providing postage twice a month rests on the adoptive family rather than Alessandra? Please, I urge you to do research on the company you work with. I strongly recommend SoldiersAngels as they do exactly what HH does with adoptions but they are a much larger organization, wonderful to work with, kind, generous, and most importantly have a verified nonprofit status with 5-stars on GuideStar.

 
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Rating: 5 stars  

2 people found this review helpful

My wife and I have participated with Homefront Hugs for many years. It performs an important and much appreciated service. We have adopted many people in the service, whose names we receive through HFH. There is a tremendous gratification from assisting deployed service people, who need a "hug" from home. Conversely, the person in the service feels less alone while deployed far away. This happens because of the hard work and effort of HFH. We heartily recommend it.

 
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1 previous review
Rating: 5 stars  

2 people found this review helpful

My wife and I have been a part of Homefront Hugs for about 7 years. Alessandra Kellermann, the founder, continues to give superhuman effort on behalf of our military and their families. Her organization has given unconditional support to these people at a time when it is sorely needed. We have received numerous e-mails and letters from soldiers we have adopted through the years, and know how much this support means to them. This gives us incentive to continue our efforts supporting the organization and our service people. We enthusiastically give Homefront Hugs a 5 star rating.

I've personally experienced the results of this organization in...

reading e-mails and letters of thanks from soldiers we have adopted.

If I had to make changes to this organization, I would...

hope many more people will volunteer their efforts towards its mission.

What I've enjoyed the most about my experience with this nonprofit is...

knowing we are providing much needed moral support for our service people. It is too easy for them to be forgotten.

Ways to make it better...

I had time to do more.

In my opinion, the biggest challenges facing this organization are...

maintaining adequate finances.

One thing I'd also say is that...

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010-1-01

 
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Rating: 5 stars  

1 person found this review helpful

I woule rate this nonprofit a TEN star if I could. I've been with Allesandra and her son Eddie thru the years and find what they do for the military and their families extroadinary. I'm very proud to have signed up, I myself have been married to a veteran and have sent packages and letters to these men and women overseas for years just to put a smile on their faces and a little laughter maybe. It makes me feel good too. Allesandra and her son have worked hard on this nonprofit for our military and their families and I'm proud to part of it. It's a fun thing to do and very rewarding. Have your family join us or your organization....KIDS LOVE IT!!! get them off the computers and texting !!!! .....and the streets....USA USA USA!!!! Remember our troops they remember us. All you need is a piece of paper and a stamp. Homefront Hugs is #1 in my books!!!!

 
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