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3 Reviews
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July 30, 2013

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Review from Guidestar
July 30, 2013

I have been using Hill Country Animal League for several years. As a non-profit, it is critical that our animals receive excellent care while being spayed/neutered and vetted. The staff that works with the animals is outstanding. They are committed to the animals they serve and they do everything in their power to ensure their safety. I volunteer in the surgical suite at times and I can tell you from experience, every animal is treated to the best possible service from the vets and techs.

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How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

February 15, 2012
1 person found this review helpful

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February 15, 2012
1 person found this review helpful

I have been volunteering with this organization since it's inception. Until six months ago, this was one of the best non-profits in our area. The organization reported to a membership that voted on it's board representation. In the past few months the board president (who has limited business knowledge) refuses to acknowledge her inaptitude to run a business of this magnitude. She was instrumental in forcing a membership meeting to oust the previous board, who at least knew what they were doing. Since her election, she arbitrarilly changed policies and bylaws so that members are no longer in control of the organization. She is using the non-profit for personal gain (transactions are run through a company she owns), decisions are made that benefit her husband's election (he has a political position) and she has multiple conflicts of interest which should have made her ineligible for office. The organization is being run by the paid bookkeeper and receptionist, neither of which are qualified individuals. Rescues and volunteers with business knowledge are being forced out of the organization. Inadequate staff is in place for providing safe and appropriate spay/neuter services. Unqualified consultants were hired at top dollar to restructure the organization, when numerious volunteers had far greater knowledge and had offered to conduct the reviews for free. Now we are hearing the president is appointing herself executive director, which is violation of the bylaws. Key personnel were recently fired in the thrift store, which resulted in a walk out of key volunteers. The thriftstore is the backbone of the organizatinon, funding the spay/neuter clinic. The organizatin is in operating in a chaotic state.

The Great!

I've personally experienced the results of this organization in...

assisting the community with low cost spay and neutering, placement of dogs. It was doing great things until the change in direction

Ways to make it better...

If I had to make changes to this organization, I would...

Get rid of the president and current dysfunctional and complacent board members (the members who tried to keep the organization on a positive path were all told to quit when they disagreed with the president), give membership back it's control of the board (the president is refusing membership applications of any person/organization who disagrees with her) and terminate the administrative staff who have caused bad relations with the volunteers and general public.

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When was your last experience with this nonprofit?

2012

What one change could this group make that would improve your volunteer experience?

Get a competent board in place that will take action to make this a professional organization. The original bylaws prohibited this type of hostile takeover.

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Yes. Up until this recent activities, this was a very positive organization to be a part of.

How did this volunteer experience make you feel?

We always felt a sense of ownership in the organization. We felt like we were part of a team that made a real difference in the community. That is no longer the case.

February 14, 2011

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Review from Guidestar
February 14, 2011

Hill Country Animal League (HCAL) in Boerne, Texas, has made such a positive difference in our community by providing low cost spay/neuter services and a pet adoption program to aid homeless pets. HCAL has also been very active in educating the public concerning humane treatment of animals and proper pet care. HCAL has been helping people and pets for nearly 25 years through the operation of the HCAL Rummage Store where all net proceeds go toward the spay/neuter operation at the HCAL clinic. Last year over 6500 pets received services. Our volunteers include many middle school and high school students, several of which come back year after year and summers when they go off to college. Last year HCAL got its first FaceBook page and our younger volunteers and employees keep the organization fresh and up to date. HCAL wants to grow its facilities and be able to help even more people and pets. So this year we are expanding our Board and gearing up for a fund raising campaign. What makes HCAL special is the people that make it work every day. The dedicated employees, veterinarians and volunteers are focused on humane treatment of animals. They always go the extra mile with a smile! HCAL's mission is even more important during this time of a struggling economy and military deployments. Pets are often left behind or abandoned when families lose their homes. The area that HCAL serves has also been hard hit by deployment of military and national guard personnel who are faced with leaving their pets behind. HCAL helps re-home these pets and/or provides support in the way of pet food or pet services for people experiencing hard times.

The Great!

I've personally experienced the results of this organization in...

....increasing the number of spay/neuters performed at the HCAL spay/neuter clinic. .......increasing the number of pets adopted to loving homes that would have otherwise been euthanized at local pounds. .....increase publicity about all the good things HCAL does for the community.

Ways to make it better...

If I had to make changes to this organization, I would...

.....increase the number of volunteers and foster homes so that more pets could be saved. .....increase the size of the membership and the Board. ....attract more Board members with skill sets that can benefit the organization.

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