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September 11, 2013

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September 11, 2013

I used to work at heartlight ministries. I was overwhelmingly disappointed by the leadership and how things are run. Kids can still be helped but only because of the staff that know the kid. Many leadership decisions are made based on the desire to make money, instead of deciding what is best for the kids. Don't bring your kids here!

Ways to make it better...

If I had to make changes to this organization, I would...

Change the people who run it and make the big decisions. Replace them with people who listen to their staff and actually care about the kids more than money.

More feedback...

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2012

December 10, 2012

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December 10, 2012

Heartlight Ministries helped us immensely with the tough decision to send our son. The admissions counselors talked with us several times before we decided to enroll him. They shared so much about the heart of the program that we really felt comfortable with it and knew that we had found a good match for our son’s needs. The application and admission process went so smoothly because of their gracious attitudes and promptness in communicating with us. Heartlight Ministries is a first-rate program.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2006

November 23, 2010

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November 23, 2010

Overall this program is nothing more than an expensive behavior modification program. The psychological counseling was inexperienced. My child suffered with dysregulated thinking and an inability to establish a life narrative that spanned more than a few days. They didn't know what to do and after 11 months kicked her out , no graduation and sent us back a kid worse off than when she arrived. And all for about $60K. Make sure a program has the tools to help your child. That they even understand what's wrong. They should have been honest and turned us away at the start due to the lack of training.

The Great!

I've personally experienced the results of this organization in...

Overall this program is nothing more than an expensive behavior modification program. The psychological counseling was inexperienced. My child suffered with dysregulated thinking and an inability to establish a life narrative that spanned more than a few days. They didn't know what to do and after 11 months kicked her out , no graduation and sent us back a kid worse off than when she arrived. And all for about $60K. Make sure a program has the tools to help your child. That they even understand what's wron

Ways to make it better...

If I had to make changes to this organization, I would...

Overall this program is nothing more than an expensive behavior modification program. The psychological counseling was inexperienced. My child suffered with dysregulated thinking and an inability to establish a life narrative that spanned more than a few days. They didn't know what to do and after 11 months kicked her out , no graduation and sent us back a kid worse off than when she arrived. And all for about $60K. Make sure a program has the tools to help your child. That they even understand what's wron

September 5, 2010

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Review from Guidestar
September 5, 2010

We sent our son to Heartlight and it literally saved his life. The people are genuine, relational and experts at what they do. I highly recommend you checking it out if your son or daughter is spinning out of control. Check out http://www.hertlightministries.org

The Great!

I've personally experienced the results of this organization in...

As I said, our sone went there for a year. He was headed for a disaster and heartlight helped turn him around. We are so thankful

Ways to make it better...

If I had to make changes to this organization, I would...

I'd find a way for them to be in every state, not just the one facility in Texas.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

integrity and expertise

The kinds of staff and volunteers that I met were...

all very professional and great people

If this organization had 10 million bucks, it could...

heko many more kids

Ways to make it better...

I had sent my son sooner

In my opinion, the biggest challenges facing this organization are...

so many teens need help

One thing I'd also say is that...

get the help yuo need for your teen, before it is too late

When was your last experience with this nonprofit?

2008

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