GreatNonprofits

Rating: 3.64 stars   50 reviews

Address:

330 Twin Dolphin Drive Redwood Shores CA 94062 USA

Mission:

GreatNonprofits provides tools to enable donors and volunteers to find, review, and talk about great and perhaps also not so great nonprofits.

Results:

With more than 1.8 million organizations listed, 25,000 of which are currently reviewed by over 200,000 shared and published personal testimonies. More than 1.2 M people per year visit GreatNonprofits gain or share knowledge about nonprofits.

Target demographics:

nonprofits and their community

Direct beneficiaries per year:

over 25000 Nonprofits

Geographic areas served:

USA and international

Programs:

Tools for writing and reading reviews on GreatNonprofits, GuideStar, The Pittsburgh Foundation, CharityNavigator and JustGive.

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www.greatnonprofits.org

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GreatNonprofits

Reviews for GreatNonprofits

Role: General Member of the Public
Rating: 1 stars  

2 people found this review helpful

I find it ironic that they do not post their 990s on their website. I also find it ironic as a nonprofit is is virtually impossible to speak to someone via the telephone. I would never donate to an organization that does not invite people to freely connect with it in the manner that is most comfortable for the donor/user. Shame on GreatNonprofits.

 
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Role: General Member of the Public
Rating: 5 stars  

3 people found this review helpful

GreatNonprofits is an excellent source for learning about nonprofits that do great work!

 
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Rating: 1 stars  

Was trying to use the website to find help with any organization that might help people who are being bullied. Have to admit, for the greater Omaha area, I am really disappointed that there are no organizations that deal with this topic directly.

If I had to make changes to this organization, I would...

Get better links to key word searches for the local area.

Will you volunteer or donate to this organization?

Unlikely

How much of an impact do you think this organization has?

A little

When was your last experience with this nonprofit?

2013

 
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(Nonprofit Staff) wrote:

Thanks for your feedback! Indeed, we are working on adding more content to the site and more relevant keyword searches. We hear you and we're putting "bully and anti-bullying" on our keyword list! Please feel to drop us a line at support(at)greatnonprofits.org if you have other suggestions of keywords we should add to our categories. THANK YOU! Sincerely, Perla Ni GreatNonprofits

(Nonprofit Staff) wrote:

We've added now the Bullying category on our Issues navigation and here's the link http://greatnonprofits.org/categories/view/bullying. It's a work in progress and we will be adding more organizations in coming weeks. Thanks again for your feedback and please don't hesitate to reach out to us again via email or here to let us know what we can do to improve your experience. Sincerely, Perla Ni, GreatNonprofits

Rating: 5 stars  

I know about the great job this organization is doing thanks to a friend who child has this syndrome. She is very thanfull to all they do for her child, information, research...

When was your last experience with this nonprofit?

2012

 
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Role: General Member of the Public
Rating: 5 stars  

1 person found this review helpful

The GreatNononprofits team is a selfless group of people dedicated to trying to improve the nonprofit sector and increase accountability and transparency to the public. They want to make sure that your donations go to those nonprofits that are truly going to use it to help the world. I have watched this nonprofit grow throughout the years and have been amazed at what they have been able to accomplish. They are a great organization that I am proud to donate to.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

 
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Rating: 5 stars  

This group is amazing now I no people like me

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

 
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Role: General Member of the Public
Rating: 1 stars  

10 people found this review helpful

I was disgusted to read some of the reviews and the irrelevant comments that GNP allows to be posted about nonprofits.
How is it that GNP's board and advisers have posted their impressive creds and they are party to decieving the public that GNP is like Yelp or Zagat. That's hypocritical.
It is a review site where there are rants and flame wars, personal information and impersonating an officer of the law, bullying, fake posts, lies, anonymous commenters. GNP is not worthy to even wipe the feet of the nonprofits that are under attack that results because GNP can't even carry out a TOU.
It's terrible that the CEO dramatically describes how nonprofits helped her and then she allows nonprofits to be trashed on her review board. She's a lawyer.
The marketing manager who responds to complaints is a 2008 grad with no nonprofit experience. Thats completely obvious. The board of directors has allowed her to run GNP credibility into the ground with her many smart alec emails about how GNP is not responsible.
GNP is a joke. Use Yelp. They earned the reputation that GNP pretends dishonestly to be like.

I've personally experienced the results of this organization in...

They refused to remove fake posts about an agency I know personally and allow stalkers to post all the time

If I had to make changes to this organization, I would...

shut them down

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

How did you learn about this organization?

when I heard about lies being posted about people I know and went on to read GNP's disingenuous hype on their site and all the complaints against them

When was your last experience with this nonprofit?

2011

 
Flag review
(Nonprofit Staff) wrote:

Thanks for writing a review! We've implemented additional security features as a result of your comments. We collected data about the use of the commenting feature, analyzed the data, and have now restricted commenting to just nonprofits responding to reviews. Thanks for your feedback. But we respectfully want to share some data with you on the overall use of the site. The majority of nonprofits rated on this site find the reviews useful. Over 70% of nonprofits share their reviews with their board and staff. The majority of nonprofits also report that the feedback boosts staff morale.

Role: General Member of the Public
Rating: 1 stars  

10 people found this review helpful

I would give this site zero stars if I could. This site allows anyone to register multiple times and to carry out a vendetta against any site they have had a problem with. Members banned from sites can come here and trash the site they were banned from multiple times.

You do not get a true view of a nonprofit based on reviews at this site due to the above. This site is therefore without value.

I've personally experienced the results of this organization in...

Seeing the trashing of a site I value by a group of disgruntled users, some of whom have been banned. This group cannot countenance differing opinions. This site has enabled them to trash the site that won't just bow to their pressure.

If I had to make changes to this organization, I would...

Get some better IT techs. Develop procedures to block multiple IDs originating from one user and suspend reviewing a site when it is obvious that there is a vendetta going on.

 
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(Nonprofit Staff) wrote:

Thanks for your comments and suggestions. We've added additional security measures in light of your situation. Thanks so much for writing a review and sharing your experience.

Role: General Member of the Public
Rating: 1 stars  

4 people found this review helpful

I heard about GreatNonprofits today when I read a deliberately mis-leading review you published about the National Center for Public Policy Research. The reviewer claimed the National Center hounded her father, sent repeated junk mail and bankrupted him, and also said the Center wasted its money for personal use. I know from personal contact with the Center and some of its researchers that none of this is true. Their research is impeccable, and they will take the time to talk to me to answer questions. I'm a small donor and get 2 letters a year, at my request. GreatNonprofits makes a big mistake that threatens its own credibility when it does nothing to verify reviews and refuses to delete reviews after provable facts discrediting the review have been given to it.

I've personally experienced the results of this organization in...

the unpleasant way of reading a dishonest review about an organization I admire

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-4-01

 
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Rating: 2 stars  

8 people found this review helpful

In theory I like the idea of Great Nonprofits. Good, more focus on quality and accountability! But in practice I question if charitable organizations need another entity to comply with. As a development director for a community health center with over 90 grants, I am struck by the amount of justifying we must do in order to get (or stay) funded for something as vital as health care for poor people. I am also struck by how much pressure our staff are under to provide high quality care to our patients. This has been the same for all of the service-oriented nonprofits that I have worked for in the past, or am doing pro-bono work for now, regardless of whether they were well-established with large operating budgets, or small startups. What is the mission of Great Nonprofits? the best I could glean from the website is that they want to set up a website like Yelp for nonprofits...'You already know that reviews by other people who have gone to a restaurant or tried out a doctor are the best way to find out about the quality of those services..' The first question I ask is how many people who are targeted by people who access, let's just say safety-net services, have the time or resources to bother to register to this website and then write a review for a nonprofit? Most are too busy trying to get health insurance or pay the rent. I looked at some of the reviews and the only one I found that was negative was from someone who appeared to be trying to get a job and was disgruntled that the nonprofit only seemed to hire from within. So the website implies that this is a community service...For who's community? The second question is actually for anyone who has dedicated their life to working in the nonprofit sector. Not as an academic or for a foundation -- who seem to be the people that are controlling the public discourse about what we should "do" with the nonprofit sector (Stanford Social Innovation Review is a good example). If you've never actually had a personal connection with a grant/donation funded nonprofit program budget--i.e. it feeds you or sustains the program you care about-- than I don't think your opinion counts for much. Getting back to the question...Do YOU think it's appropriate for another nonprofit, and the people who frequent its website (who may or may not be your patients/clients), to represent the programs that you work to sustain with little stars on their web page, when it is most likely that donors--not patients/clients-- will be judging your program by the little stars? Based on the cast of characters that make up the board and management of Great Nonprofits I am wondering if the organization's core concept was not just a half-baked idea cooked up in some well-funded, good-meaning "community forum" with token nonprofits in attendance. Nonprofits that were actually only there to meet foundation people so they could fund their nonprofit programs that are expected to cover their overhead at no more than 15%...And are very amenable to the bright ideas of the people who give them money. Looking at the Board and staff bios, *very impressive*, with the exception of Bill Jackson and Tom Reis, none of them make any mention of actually working for a nonprofit. They are all either donors or academics. So does internet-based rating of nonprofits hold any value? I guess we'll find out, looking at the kind of backing the organization attests to have on its website. I'm a little concerned that it could just end up creating more barriers for people like me to help nonprofits succeed by creating another bogus way for funders to screen who they give money to. If the method by which Great Nonprofits appears to be attempting to transform accountability and improve quality for nonprofits is suspect, and I would contest that nonprofits ARE NOT LIKE RESTAURANTS (which is a whole other rant), why do it? I don't get it. By the way, I appreciate that Great Nonprofits put itself out there to be rated.

I've personally experienced the results of this organization in...

On it's website

If I had to make changes to this organization, I would...

Want to learn more and hope they proved my assessment to be incorrect.

What I've enjoyed the most about my experience with this nonprofit is...

I like thinking about this kind of stuff because people who compose the board and staff of this organization are the kinds of people who impact, for better or worse, my ability to help my organization achieve its mission.

The kinds of staff and volunteers that I met were...

Not particularly aware of what it means to have your feet on the ground at a nonprofit. Or at least that's how it appears from their bios.

If this organization had 10 million bucks, it could...

Totally destroy the reputation of many good nonprofits. Or, if I'm wrong, and the people who developed it and fund it aren't just on an ego trip, make a positive impact in terms of driving quality and accountability in the nonprofit sector.

Ways to make it better...

They focused on what they could do to help nonprofits achieve their missions, instead of giving funders another potentially flawed tool to judge them by

In my opinion, the biggest challenges facing this organization are...

Messing up the chances of good nonprofits getting foundation funding because disgruntled staff and job candidates that know Great Nonprofit's website decide to write a bad review (or two or three or four...)

One thing I'd also say is that...

Post your mission statement. Or if you have already, put in plain site (like on your "About Us" page.

When was your last experience with this nonprofit?

2008-2-01

 
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(Nonprofit Staff) wrote:

Thanks for your great suggestion of also adding our Mission Statement to the About Us Page - it's on our homepage, but we'll add to the About Us page too! We appreciate you taking your time to explain your overall concerns. We have data that we can share with you that shows the reviews are used quite differently than what you may expect. GreatNonprofits enables stakeholders of nonprofits to tell the stories of the nonprofits impact. The majority of reviewers are volunteers of nonprofit and the second largest category are clients served by the nonprofit. Many of the reviews are written by homeless people, by disabled, by elderly, by veterans, and other clients served. And, according to nonprofits who have been reviewed, 70% find their reviews useful and share the reviews with their staff and board. You can watch the video here with our founding nonprofits from Pittsburgh and San Francisco talking about how they use GreatNonprofits to achieve their missions: http://www.youtube.com/watch?v=wcSXqPBoakM.