Oops! You must enter a search term greater than 3 characters.

Invite reviews

Invite friends and colleagues to share their experiences with this nonprofit
45 Reviews
123.5333345
Previous | 1 2 |
Write A Review
February 21, 2009
4 people found this review helpful

more

February 21, 2009
4 people found this review helpful

As much as those of us who run nonprofit organizations believe in our mission, and our ability to communicate the importance of what we do, the simple fact is that we're not the best people to tell our story. The most insightful and credible people to do so are the clients, volunteers and donors who experience the results from a different and understandably less biased perspective. Great Nonprofits has now created a central location for them to share their experiences with potential clients, volunteers, donors, and very importantly, with those who run the organization. Able Flight was an early adopter of the opportunity to be reviewed, and has encouraged those who have real-world, first-hand experience with us to, in their own words, "write from the heart" to allow others to learn of this unique organization that provides flight training scholarships for people with disabilities. With links from our w ebsite and newsletter, we welcome those who are interested in our mission to visit Great Nonprofits to learn about Able Flight from those who know us best.

The Great!

I've personally experienced the results of this organization in...

the ability of our clients, donors and volunteers to have an opportunity to write about their experience with Able Flight.

Ways to make it better...

If I had to make changes to this organization, I would...

continue to establish and build relationships with other organizations that provide information on nonprofits, and seek every opportunity to publicize the program.

More feedback...

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2011

September 30, 2013
1 person found this review helpful

more

September 30, 2013
1 person found this review helpful

Greatnonprofits is an amazing place that is dedicated to helping all nonprofits get vital feedback that they need to improve and resources that can help them get there.

More feedback...

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2013

June 6, 2013
2 people found this review helpful

more


1 previous review
April 14, 2013

I'm not exactly sure what all GreatNonprofit has done to actually help the community, however, if it is to utilize this site in order to "rate" a service or nonprofit agency....it is far below expecta... more

June 6, 2013
2 people found this review helpful

In response to my previous and continued requests for action.

Ms. Ni, I have submitted numerous requests to your customer service and have yet to have this issue resolved. I've sent you messages direct through Facebook and any other possible means to try and convey what
is truly transpiring. This is not about public postings for accountability on our nonprofit at your site, but about malicious online bloggers who have no knowledge of our company, services or the work that we've performed in one specific case. The same group of bloggers who have publicly posted they will do all possible to have our company dissolved and reputation ruined. By allowing this performance is giving clear rights to bullying and cyber-harassment and more importantly, giving them the platform to continue their malicious campaign of hate. I'm sure you can understand just how important reputation is to a nonprofit and especially personal reputation when one is continually named publicly in a derogatory manner by cyber harassment? My attorney has already clearly identified their work as libelous and they've been given cease and desist notifications, yet, GreatNonprofits is the only portal that is continuing to allow them to come every 10-days to repost their negative and malicious posts so that they always appear at the top of our page…on your site.

You stated: "Secondly, online feedback ratings and reviews rely on crowd-sourced insights. We don't impose editorial control. Everyone can write a review. "

My response: This is the problem I have. You should be responsible to have control. Allowing multiple negative comments by the same posters over and again is giving the platform for those who are cyber-harassing and creating malicious havoc. You state "everyone" can write a review? Yet, your TOS clearly states that those who write reviews " Not use the Site to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of the Site;" , Yet, your site is allowing the negative posts to remain, in which clear name calling "narcissistic martyr" is stated (and Google Cached to my personal self and reputation) and clearly if you reviewed our entire site you will find that we had 100% 5-star ratings from 2008 - March of 2013 and that the only negatives on our record (at your site) are by a small group of cyber-stalkers (following our posts online in numerous sites and posting libelous and derogatory comments.)…and many of those with the same IP address. (Only one time did your group remove 16 posts , all negative, all done by the same IP address and all names created at your site was specifically targeted towards my autistic son, my Exec Asst whose husband is deceased, our Event Coordinators minor child's name and other names of harassment. The only reason those posts were removed is my email went to your IT person who noticed the same IP address. Your Customer Service has yet to take appropriate action to block the continued negative posters IP addresses from posting, has yet to halt ALL postings (pos or neg) until their actions are under control. ( My attorney advised that I place a public posting asking for cease and desist, in accordance to the letters sent to their Sheriff Depts asking the same...and that is what the "threats" are they are speaking of in some of the posts.)


You further stated, "And nonprofits can encourage their clients, volunteers and donors to write reviews about them. We also provide nonprofits equal voice. You can respond to reviews about you. "

My response: I've learned that responding to the negative postings only encourages more harassment. This should not be a portal for harassment. You also stated nonprofits can encourage clients, donors and volunteers. Not one of those posting are affiliated, worked with, observed, or have any knowledge of our nonprofit. Clearly in what they are writing they have no mission except to continue harassment. At the same time you may ask why? The reason is that they are a handful of people who post on a website theorizing cases of missing people.

The husband of a missing woman came to us to help locate his wife and as the same service we provide to all families of missing, we provided to him and his children. He was recently arrested and charged with her murder; however, he has not gone to trial as yet and has not been deemed guilty or innocent. Regardless of that outcome, it has nothing whatsoever to do with our company, services and work we provided around the clock for 7 weeks to locate his missing wife. His actions, or in-actions, has no bearing on our company…yet these bloggers feel that we should be dissolved as one of our clients "may be guilty?" The very premise of our work is to help families of missing. The entire time of the case we worked with law enforcement and never once during the 7 weeks was he ever named a person of interest , nor was the case a homicide investigation. That all changed once her body was located, however, at the same time…once a body is located our services are no longer needed as the missing person is found. Yet, in the mind of the bloggers…because we sought a "living missing person" they felt that we were wrong as we "shouldn’t have" been looking for a missing person but a deceased one. That group of bloggers had no public knowledge of the case information that we were privy to nor do they know the roles we played in seeking both a living missing person and a possible deceased person…yet they freely post on your sight blatant lies and cruel remarks and pose them as if I, the president of the company, stated or did. I did not state or do any of what they're posting. Trying to clarify our work to those who want to cause disruption and spread false lies are fruitless as they have one mission only and that is malicious havoc.


Again, you stated " People will make decisions based on the totality of information. In this case, it sounds like you have one negative review and the majority are positive reviews. Most readers will expect some negative reviews. They will not expect you to be perfect. "


My response: Your site is now tied on the front page of GuideStar. If one were to go there and look up my organization and scroll down to reviews…the first two reviews of your site appear there. They are always 1-star Negative reviews as no matter how many of those who do write truthfully and post a pos review, the cyber harassment continues and they make sure that their negatives are always on top. They will "lay off" for about 10 days or so…enough time for factual reviews to come and post…and then begin their havoc by posting their negative so that the first impression anyone would have are their posts. If you were to go to GuideStar and need the services of a nonprofit and you scroll down and the very first reviews you see are 3 negatives (1-star) in a row….are you really going to continue to want to pursue that nonprofit? What if you are in the postion to offer a grant? Would you continue to pursue seeing the first 3 reviews are negatives? I wouldn’t.

I would appreciate if you could take a bit more time and seriously look into these problems and concerns. Fact is you also mentioned that you provide us with a "free service" and yet, I never asked for this service? You listed our site and when your site asked us to "claim our nonprofit" , of course we would as we wouldn't want someone who is "not us" to claim it? Never did we come to you and request your services nor would I after this continued experience in which your GreatNonprofits site feel is "just and important" when in fact is lacks very serious enforcements of your very own terms of service? How can you claim that you're team is doing good work when you are merely building a website (blog, in my opinion) and allowing complete malicious havoc to transpire and then to tell the nonprofit, when they report the problems, that they can "learn from the public of their mistakes and grow from it?"

Ways to make it better...

If I had to make changes to this organization, I would...

A. Adhere to your own TOS and policies regarding those who are posting that are clearly posting with the sole purpose of creating malicious havoc and cyber bullying/stalking. B. Institute a verified method of identifying the poster. I.E.: must log in via Google, Facebook, Twitter, etc. as opposed to allowing people to create false email addresses. C. Allow one negative post only by one. Giving the platform to enable someone to come back and continue harass a nonprofit is a "poor service."

More feedback...

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

April 14, 2013

I'm not exactly sure what all GreatNonprofit has done to actually help the community, however, if it is to utilize this site in order to "rate" a service or nonprofit agency....it is far below expectations. First, the customer service portal is very inept. Absolutely no phone number to place a call.
Secondly, don't trust the star rating system because any person can come here and give a testimonial regarding a nonprofit and not even know the company nor worked or were serviced by said nonprofit. I know this firsthand as my ratings have dropped from a full 5 star of 89 families that we have worked directly with ...to 4.5 stars as now malicious people pretending to have first hand knowledge of our company starts to write bad reviews, purposely and maliciously. I, as President and Founder, have brought this to the attention of GreatNonprofits and they've done nothing. Apparently anyone can say anything they want, including libeling a person and company, and GreatNonprofits will let their statements stand as a "true rating." Very very poor system, no monitoring, no effective communications. I hope GuideStar finds another service company because this is very poor.

More feedback...

How does this organization compare with others in the same sector?

Badly

How much of an impact do you think this organization has?

None

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2013

June 5, 2012
1 person found this review helpful

more

June 5, 2012
1 person found this review helpful

Sorry, but despite what might be good intentions, the road to hellacious results is well-paved here. Review are few and far between, so all a charity has to do is have some of its friends write five star reviews and voilà!, we have a great nonprofit. I cannot get over the fact that Children of the Night is one of the greats when I was literally crippled by members of the charity while Lois Lee the founder and executive director watched, having lured me out on false pretense in the first place. Talk about charity competition. Anyway, I wouldn't buy into the star gazing here. It doesn't mean much in the way of greatness.

More feedback...

How does this organization compare with others in the same sector?

Badly

How much of an impact do you think this organization has?

None

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2012

What is unique about this organization?

It bases its findings on surveys of next to none.

April 6, 2011

more

April 6, 2011

Great NonProfits is wonderful! I have found working with them was a very pleasant and professional experience.

The Great!

I've personally experienced the results of this organization in...

Working together improving parts of their website. They have an excellent understanding of the needs and requirements of their end-users.

Ways to make it better...

If I had to make changes to this organization, I would...

do nothing! GNP is doing just fine.

November 20, 2011
1 person found this review helpful

more


1 previous review
November 19, 2010

GreatNonprofits is is great service for nonprofits of all sizes and walks of life. They are like the "Yelp for nonprofits". Folks can rate nonprofits and share their personal experience, so that... more

November 20, 2011
1 person found this review helpful

People want to help others, and that often means getting involved somehow with nonprofits. We want to find effective ones, and avoid the questionable ones.

It helps to find user reviews of nonprofits.

This review is self referential, in part, to get the word out better.
GreatNonprofits does a really useful and good job, and more people need to hear about it.

More feedback...

Will you volunteer or donate to this organization beyond what is required of board members?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2011

November 19, 2010
1 person found this review helpful

GreatNonprofits is is great service for nonprofits of all sizes and walks of life. They are like the "Yelp for nonprofits". Folks can rate nonprofits and share their personal experience, so that others can learn about them from more than just the staff and marketing materials.

The Great!

I've personally experienced the results of this organization in...

Perla Ni and her team work hard to make sure people who have had an experience with a nonprofit (e.g. volunteer, donor, board member, etc.) can share it with others, inspiring others to get involved and do something.

Ways to make it better...

If I had to make changes to this organization, I would...

help them spread the word to get more people writing reviews and sharing their experiences.

November 12, 2010
4 people found this review helpful

more

Review from Guidestar
November 12, 2010
4 people found this review helpful

This group allows stalkers and kooks to post false negative "reviews" about any non-profit they like. They are allowing people to harass good groups which help children and animals. They do not enforce their own Terms and Conditions, "You may post or submit feedback, materials, information, ideas, opinions and other content ("Content"), provided that your Content does not: (i) violate a third party's rights, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) contain material that is false, intentionally misleading, or defamatory; (iii) contain material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; (iv) contain images of or links or references to tobacco and alcohol products; or (v) violate or advocate the violation of any law or regulation."

The Great!

I've personally experienced the results of this organization in...

They have allowed a cyberstalker to post obscene, disgusting, libelous, false "reviews" about my organization. They have allowed a sicko to post that I "ass raped a baby to death" and I "give porn to children." They've allowed this person to post that I'm a "convicted criminal" with a "bench warrant out for my arrest." These things are utterly untrue. This company has no shame.

Ways to make it better...

If I had to make changes to this organization, I would...

Shut it down, sue the board of directors and arrest them for aiding and abetting criminal stalkers.

April 15, 2010
4 people found this review helpful

more

April 15, 2010
4 people found this review helpful

Great Non-Profits does not appear to be committed to responsible philanthropy. It permits reviewers to post libelous statements about institutions. For example, one anonymous reviewer accuses the two top executives of an institution with which I am affiliated, The National Center for Public Policy Research, of keeping most of the money raised by the institution. Together, their compensation was roughly 3.5% of the expenditures and, according to an independent survey commissioned in 2007, their salaries were substantially below the mean. GreatNonprofits will not take down the numerous libelous statements. This does a tremendous disservice not only to my institution, but to GreatNonprofits as once it was informed of the false information, it incurred legal liability if it continued to post them. This suggests extremely poor judgment. Non-profit reviews from the public can be of great value to donors, if that are responsible. Reviews intended as malicious do not better inform prospective donors, nor, for that matter, do reviews from those with no experience with the institution in question. The reviewer in question was not a donor, but a relative of a donor. Those of us who have been in the non-profit field for a while recognize that there are those who object to charitable giving that will cut into

The Great!

I've personally experienced the results of this organization in...

...harming the reputation of an independent, free market non-profit organization.

Ways to make it better...

If I had to make changes to this organization, I would...

Monitor reviews for evidence of malicious intent and take such reviews down. Negative opinions are fine and can be helpful to donors, but deliberately false and misleading information does not help donors become better informed.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Though the response to my request for correction was completely inadequate, it was at least courteous.

The kinds of staff and volunteers that I met were...

Courteous, yet unhelpful. Lacked judgment.

If this organization had 10 million bucks, it could...

???

Ways to make it better...

GreatNonprofits would have exercised good judgement and, at minimum, taken down the libelous portions of the review.

In my opinion, the biggest challenges facing this organization are...

Credibility and the risk of litigation for itself, its partners, its board members. It risks becoming the Wikipedia of non-profit reviews if it continues to permits posts that are anonymous and unmonitored.

One thing I'd also say is that...

This group is a great investment, if you've always wanted your charitable dollars to go to lawyers.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010

September 30, 2008

more

September 30, 2008

We're thrilled to have the opportunity to connect and communicate through GreatNonprofits. Just days after completing our profile, we were contacted by a local business that had some resources to give away. They used our GreatNonprofits profile and reviews to determine which organization they would donate to. GreatNonprofits provides an invaluable service and has created a lively, interactive way to spread the good news being done all around us.

The Great!

I've personally experienced the results of this organization in...

A donation we received as a result of our presence on GreatNonprofits.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

The passion of the staff.

If this organization had 10 million bucks, it could...

Change the way we choose to give and work together.

Should this review be counted for a specific campaign?

Springboard Forward

When was your last experience with this nonprofit?

2008

March 28, 2008

more

March 28, 2008

GreatNonprofits has established itself as an innovator in the field in a very short timeframe. The Human Services Center is fortunate to have this new vehicle to promote our work to potential volunteers, interns, and donors. The value-add of this service has already been beneficial to our work as volunteers and prospective interns have found their way to our unique agency thanks to GreatNonprofits. Perla and Vivien have been responsive to the needs of agencies in the development stage.

The Great!

I've personally experienced the results of this organization in...

recruiting volunteers for our agency.

Ways to make it better...

If I had to make changes to this organization, I would...

go national.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

there is an immediate return on a modest investment.

The kinds of staff and volunteers that I met were...

innovators in the field.

If this organization had 10 million bucks, it could...

market the nonprofit sector to all those who need to understand it better.

Ways to make it better...

I had more time to improve our site.

One thing I'd also say is that...

we are proud of the work of GreatNonprofits on behalf of agencies like ours and the nonprofit sector as a whole.

When was your last experience with this nonprofit?

2008

Previous | 1 2 |
Write A Review

Filter by reviewer role:

Support This Nonprofit

Help this nonprofit get more reviews

5 tips for getting reviews

5 tips for getting reviews...

  1. Sending an email to clients, volunteers, donors, board members, and other partners with a link to your profile page.
  2. Putting a link on your Web site
  3. Including a link in your email newsletter
  4. Putting a link in the signature of your email
    Putting a link on your facebook page and status updates
  5. Tweeting out a link to your twitter followers

3 hours of volunteer time for this nonprofit will...

Could help us research nonprofits Volunteer