Mission: Goodwill Industries of Southwestern Michigan strives to provide the means for people with disabilities and disadvantaging conditions to secure positions in the workforce and become contributing members of society by offering training and employment opportunities.
Programs: The Retail Skill Center (a combination store and classroom) is where participants will learn skills from the six modules established by The Retail Trade Federation and Goodwill International. Understanding these six modules is the benchmark for success in retail sales.
The participants will learn how to provide personal customer service, the selling and promotion of products, monitoring inventory, maintaining store appearance, the protection of company assets, and teamwork. Participants will receive hands-on training and assessment will be done on the sales floor as well as in the classroom
Classes will be held Monday - Friday, for 4 hours/day. Training totals 120 hours, with 72 hours of Classroom time and 48 hours of Work Experience (paid at $7.15/hr)