Goodwill Industries of Eastern North Carolina, Inc.

Rating: 2.67 stars   12 reviews

Issues: Education, Job Training

Location: 4808 Chin Page Rd Durham NC 27703 USA

Mission: Goodwill Industries of Eastern North Carolina provides employment focused on the value of every human being. Work enables people to realize their unique human dignity either directly or indirectly by providing the opportunity to perform the essential functions of a job, with or without reasonable accommodation, in a safe environment and earning a living wage. Goodwill is committed to a process of discovery that will lead to success through change for the company, its employees, and persons it serves. Goodwill views risk as an absolute essential in the process of realizing one's full potential as a person or company. Goodwill is committed to the use of its resources in a manner reflecting an awareness of its accountability for responsible programming that enhances the lives of people by applying the best of the business and program delivery world without regard to profit or nonprofit status. Profit generated through the application of sound business practices to its programming functions supports current programs, underwrites expansion, and enables program innovation.
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Community Reviews

Rating: 1 stars  

1 person found this review helpful

They treat employees like children. They give the impression to the public that they hire people who could not get a job else where or who have disabilities or criminal records, but this is not true. Most employees have had long careers in retail or other normal jobs. But the culture of corporate is fire fast with just a phone call. One store has had 10 people fired or quit in the last 10 months and that's just one store so I can imagine it is like that in all the stores. The pay is great for retail in the area, so any smart person should know that when the pay and benefits are good but you still have high turnover then there is a major problem in the company. You are devalued and treating like a child, they will take your vacation days if there is bad winter weather and you can't come in and you have to use vacation days for doctors appointment. You cannot request for that to be your day off for that reason. So basically the culture is one of fear of always losing your job when you walk in every morning even when you are doing nothing wrong. And they will not tell you why they are firing you and will only fire you over the phone like cowards. They do help some in the community but I can see how much more they could do. My advice to Goodwill... Charity starts at home.... Treat your employees with more respect and involve them more with the company and its mission, if they have job satisfaction that will strive to make the company better! Have each store donate directly to a cause in the town it is located in, like sponsor a family for Christmas or donate unsold shoes and other items to the homeless or veterans. Involve and support your employees they are working hard when they first start out but your culture tears them down and they give up! And when corporate comes into the store please greet each employee and show some respect instead of instilling fear!!!

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Role: General Member of the Public
Rating: 1 stars  

1 person found this review helpful

No way I will shop here. They are leading the public into believing they are non-profit, yet their President and VP earn an incredibly large salary. There are other wonderful thrift stores in the Raleigh area that can benefit, shame on Goodwill.

If I had to make changes to this organization, I would...

Fire the management

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A lot

When was your last experience with this nonprofit?

2013

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Rating: 1 stars  

1 person found this review helpful

Shame on Dennis and Linda McLain and on the Board of Directors for paying and accepting such grossly inflated salaries. They are earning easily 4 times more than a reasonable salary for their positions. The public has just learned of this scandal. What are you as the Board going to do about it?

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

A lot

When was your last experience with this nonprofit?

2013

Was this review helpful?