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Nonprofit Overview

Causes: Goodwill Industries, Human Service Organizations, Human Services, Job Training

Mission: Founded in 1902 by Rev. Edgar Helms, Goodwill Industries'' primary mission is to place people in productive and competitive jobs.

Geographic areas served: Franklin and Madison Counties

Programs: Developmental disibilities day programs - our day services provide services for individuals with developmental disabilities. Program includes activities, community integration, work, art classes, fitness programs and development of activities of daily living skills. Day services are designed to help individuals build independence, quality of life and provide work opportunities. We served 667 participants in day programs in 2014.

supported living - our supported living are a lifeline for individuals with disabilities who are living in their own home. We provide 24-hour in-home support. Our staff is trained to address many vital responsibilities including support of activities of daily living, medication administration, cpr, first-aid, behavior support and crisis intervention. In addition, we provide a comprehensive range of services from the planning and preparation of meals to budgeting and financial assistance. The supported living program offers classes that promote independence and skill building, as well as building upon skills learned. More than 277,800 hours of supported living services were provided in 2014.

donated goods - collection of donated goods for resale in retail stores located in franklin county, as well as an auto auction. Sales of donated goods and purchased goods provide employment to over 223 people including those with disabilities and other barriers. Donated goods partners with all other goodwill columbus programs helping individuals improve their quality of life through work and related services.

workforce development, onsite residence, contract services, and other program services - workforce development offers a wide array of employment-related services to assist job seekers with physical, developmental, and mental health diabilities and other barriers to obtain and maintain competitive employment. Onsite residence is an intermediate care facility for individuals with developmental disabilities. It serves 23 adults and is staffed by nurses 24 hours/day. Contracts provides janitorial and security services to state of ohio corporate centers, companies and organizations throughout central ohio. Goodwill provides onsite supervision to ensure customers receive consistent, quality services. In 2014, 91 of the 143 contract services employees are individuals with a documented disability. Total expenses and revenues for all other program services are as follows:

Community Stories

2 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

I became unemployed in March of 2010. I can't remember when I didn't have a job before that. I felt alone, afraid, frustrated, angry, and so many more emotions. My finances were scarce as well. My counselor from BSVI (Bureau Services for the Visually Impaired) suggested I go to Goodwill in order to help me find a job. I didn't want to go there. I had some preconceived ideas of what Goodwill was all about. I did not know if Goodwill could help me find a job that meets my needs. Boy was I wrong.
I enrolled in Goodwill Workforce Development in May of 2010 to help me look for a job. I found Goodwill Columbus to be the most helpful, courteous, caring, non judgemental, and knowledgeable staff that I could have ever hope for to guide me back in to the working world. I started with a soft skills class. That was to give me some helpful pointers about employment such as tips on interviewing, what employers were looking for in an employee, how to handle myself in the work place, and so much more. The networking class did a lot of the same things, but more in-depth. Those two classes were so helpful. The networking class helped with resume writing suggestions as well as mock interviews, job leads, open discussions, and more. I worked one on one with a job developer to improve my presentation during interviews, we worked on learning how to keep a job log of job leads to follow up on and their results, we went to job fairs, wrote thank you letters to employers for interviewing me, and so much more.
Now, was this easy, no, was this fun, no. The reason is that it takes time to really find a job, especially now with the job market being so tough to get in to. It makes it even harder to do with a disability. That's why the help of Goodwill was so essential to my job placement. It took five months of all the hard work I mentioned before I actually got a job. My job developer worked tirelessly to help make that happen with me, not for me. I say that because we worked together. We were a team, along with the rest of the staff who wanted to see me succeed. I think they wanted me to succeed as much as I did.
So, now I'm happily in a job at UCB (United Collection Bureau) and have been for a little over a year. With the help of my job-developer/job coach, and some great equipment, as well as the staff at UCB, I have been a productive, happy, and financially stable individual. Having a job has brought back my self confidence as well as given me the courage to apply for another position at UCB which I started back in November. I have gotten a raise and, I am learning more about the job each day. Most important, I couldn't have done it without the help of Goodwill Columbus and my employer. I'm so thankful I'm employed again. Not only that, I started volunteering at a place called Hands On Central Ohio. I set up appointments for people to pick up food at the local food pantries and I love it. I feel as though I am giving back to the community that I so proudly live in.

Client Served

Rating: 5

I was a client looking for work and came across COWIC in early 2011. During a weekly program, Goodwill of Columbus was there to lend a helping hand, through presentations, resume writing techniques and making job-seekers understand their role when applying for work. I am so thankful for their time, patience, work and sincere dedication while many of us were gearing up for the Sherwin Williams paint job in late April-May 2011. They have been an absolute blessing. I wish that I was still in Columbus, OH to see how they are coming along since helping me. I have since then moved back to Chicago, in my first year of grad school and on my way to a new career. Thank you so much and blessings.