Goodwill Industries of Central Arizona
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April 27, 2012
A great organization that has a major positive impact on the community.
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Will you volunteer or donate to this organization?
Definitely
How much of an impact do you think this organization has?
Life-changing
When was your last experience with this nonprofit?
2012
1 person found this review helpful
January 30, 2012
1 person found this review helpful
Unfortunately this isn't a great review but rather a message to Goodwill Industries of Central Arizona. I have a few friends who work at a Scottsdale Rd store in Tempe AZ whom on a daily basis leave work feeling like they were just beaten with a baseball bat. I am a former employee who was fired for trying to stand up to "Bree" the production manager at the store who treats the production like a heard of sheep or cow being sent to slaughter. That isn't mmuch of an exaggeration! She constantly demeans the employees with no respect or concern for their feeling or moral. She has threatened employees with their jobs for situations that have no direct involvement required of her. She has violated store policies but the employees are afraid to speak up. I was terminated, with others to follow and a few have quit. This store was like a family until she made it a broken home of employment. I could point out specific example and will if needed but I don't want any of the workers still there to suffer from this complaint. I had made a previus unanimous complaint as though I were a Goodwill shopper upset with the treatment of the employees at this store and of my termination. Two employees whom I was friends with were then questioned as to whether they knew of the complaint and if they had even helped write it. Actions like that and the daily actions of the production manager named "Bree" should not be stood for as no employee at any place of work deserves or should be treated as immorally and unethically as we have been by "Bree". I hope to see her reprimanded for her actions, especially since her performance at the previous Goodwill stores she has worked at display a similar trend.
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Will you volunteer or donate to this organization?
No
How much of an impact do you think this organization has?
Some
When was your last experience with this nonprofit?
2011
December 4, 2011
I recently shopped at the Goodwill at the Scottsdale pavilions and was very disappointed in their prices, everything i picked up was waaaay overpriced even small miscl things! I wont go back to that specific store nor will I donate there anymore, I dont understand how they can charge someone a "new" price for something that is donated FREE to them!
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Will you volunteer or donate to this organization?
No
How much of an impact do you think this organization has?
Some
When was your last experience with this nonprofit?
2011
September 30, 2011
Goodwill like most corporate entities has flaws. The one that stands out is the respect and recognition the employees receive from their direct supervisors. The Goodwill motto, "putting people to work" seems flawed as well. As a regular customer of the Scottsdale store on Weber and Scottsdale roads I recently have witnessed unfair treatment of the employees there by an assistant manager there. The demeaning and disrespectful attitude displayed by this woman towards her workers was uncalled for and has driven to refer my donations and purchases to a more people oriented second store. Most of the workers gain a special relationship with us regular customers and that is something management should appreciate rather than look down upon if the worker is temporarily taken from their production responsibilities. The nicest young man was recently terminated for standing up to the demeaning attitude he received from his production manager and have lost a regular long term customer as a result. Goodwill claims they are in business for people and our general good, this particular manager should be let go as well for her lack of commitment to the workers who make Goodwill what it once was. The overall direction this company is heading in it's retail division is one not so desired by people like me whom refrain from the average everyday retail shopping experience. I will miss the relationship I was once able to have with the Goodwill workers when they were 'permitted' to be happy and human. I will not shop where I am served by robotic like money driven corporate slaves. I encourage others to follow my lead as Goodwill can and will not continue to thrive without the support, donations and purchases of we the people.
July 30, 2011
Good will promotes helping people to succeed but they don't assist their own employees. I know someone who works at one of the stores and is on hard times. Lost their vehicle and job on the same day. She got hired on at Goodwill and when she asked if on a closing night to leave 10 minutes early to catch the last bus running the manager said "No, if I did it for you I would have to accommodate everyone else." It wasn't permanent, just until she got on her feet. Shame on you Goodwill of Arizona. Doesn't say a lot about what you promote to be. Another person losing their job because no one wants to assist with 10 minutes worth of time. They just lost a wonderful employee!
The Great!
I've personally experienced the results of this organization in...
I also called a corporate office in Phoenix and was treated like crap by the person who answered the phone. She explained to me how it wasn't her fault I was upset and that I didn't need to be so rude. REALLY? Just horrible! I love shopping at Goodwill but with your high prices in this economy and how you treat employees, it's hard to want to help with the causes you promote.
Ways to make it better...
If I had to make changes to this organization, I would...
Have a better way to communicate to someone higher up who will listen to what is really going on within your stores. It's the people who give that make a difference. If they are unhappy how can you ensure the public is getting what they need? Maybe a suggestion box at each store. Have a monthly meeting to discuss ways to make better changes.
May 21, 2010
YOUR WEBSITE FOR PEOPLE WHO ARE LOOKING FOR EMPLOYMENT LEAVES MUCH TO BE DESIRED. I LOGGED ON TO JOBING.COM AND FOUND AN OPEN POSITION WITH YOUR ORGANIZATION. I CLICKED ON THE BUTTON TO APPLY BUT WAS TAKEN TO YOUR WEBSITE. YOUR INSTRUCTIONS STATE TO CLICK ON AS MANY AS FIVE POSITIONS SO I DID BUT THERE IS NO CONTINUE OR SUBMIT BUTTON SO I CAN NOT APPLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FAYE DYE TICKLE MA COUNSELOR EDUCATION BA ENGLISH FDTICKLE@GMAIL.COM
The Great!
I've personally experienced the results of this organization in...
THIS ORGANIZATION'S WEBSITE NEEDS A LOT OF WORK!!!!!!!!!!!!!!!! IT IS NOT USER FRIENDLY!!!!!!!!!!!!!!!!!!!!!!!!!
More feedback...
How frequently have you been involved with the organization?
About every six months
When was your last experience with this nonprofit?
2010
February 1, 2010
My family and friends go Goodwill shopping several times a month.We LOVE half price Saturdays.We have made it a tradition to head out early in the morning for breakfast and then onto an entire day of going to several locations. It makes us feel good to shop in a place that gives so much to others as well as the enviornment.
Ways to make it better...
If I had to make changes to this organization, I would...
See to it that stores are kept cleaner.
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What I've enjoyed the most about my experience with this nonprofit is...
Purchasing items from an organzation that give s om uch to others
The kinds of staff and volunteers that I met were...
Very fiendly and helpful,
If this organization had 10 million bucks, it could...
Upgrade and remodel stores to display items better and provide improved facilities for its customers.
Ways to make it better...
My experiance would be better if the restrooms were given more attention.most Goodwill restrooms are poorly maintain and often found to be quite unsanitary.
In my opinion, the biggest challenges facing this organization are...
Budget restrictions
One thing I'd also say is that...
Thanks Goodwill!
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
January 31, 2010
My son and I shop in Goodwill stores 2 to 3 times per week. He has several physical and mental disabilities so we are limited on the activities we can do together and both enjoy. We both enjoy shopping and since the prices are so low at Goodwill, we can afford to shop more frequently. Also, the employees are always so understanding and kind to my son. Goodwill of AZ is a very important and positive aspect of our lives.
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What I've enjoyed the most about my experience with this nonprofit is...
The chance for my son an I to do something together that we both enjoy.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
January 31, 2010
I cannot say enough good things about the way the AZ Goodwill stores are operated. I have never lived in a town where shopping at thrift stores was so much fun. I never miss the weekly bargain days--half price Saturday and Dollar Day but also do regular shopping using my 20% discount coupon obtained when donating items. I cannot go to any room in my house where I don's see some great find; it is like a treasure hunt, never knowing what I will come home with. Keep up the good work.
More feedback...
What I've enjoyed the most about my experience with this nonprofit is...
Shopping their numerous thrift shops. There are eight shops wihin a 10 mile radius and I frequent all of them.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
January 30, 2010
I was taught at an early age to reuse and repurpose clothes and household items. Without Goodwill, as a vibrant local business, it would be so much more difficult to pass this philosophy down to next generation. I shop at Goodwill and I donate to Goodwill regularily.
The Great!
I've personally experienced the results of this organization in...
philosophy and education.
More feedback...
What I've enjoyed the most about my experience with this nonprofit is...
the organization and cleanliness
The kinds of staff and volunteers that I met were...
lovely people.
If this organization had 10 million bucks, it could...
do wonderful things for the community.
How frequently have you been involved with the organization?
About every week
When was your last experience with this nonprofit?
2010
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