Fugees Family Inc

Rating: 3.5 stars   2 reviews

Issues: Human Services, Immigration, Sports

Location: PO Box 388 Scottdale GA 30079 USA

Mission: Every year, the United States Refugee Program welcomes refugees into this country so that they can escape the harsh realities of the war-torn countries that they have fled. They are expected to transition into our country regardless of language barriers, cultural differences and harsh economic realities. The Fugees Family programming makes this transition easier for families, by connecting them with social resources while embracing the cultural diversity that enriches the refugee population.Fugees Family is a non-profit organization whose goal is to help refugee families transition to life in the United States through self-reliance and sustainability.
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Rating: 2 stars  

Let me begin by saying that my complaint is not about the worthiness of the work they do. My complaint is about their fundraising practices, specifically their monthly donation program where an amount is taken out of your account each month. I was happy to support this worthwhile organization for the past few years via this easy automatic method. However, when my family needs changed and required that I stop all external donations, they were unable (or unwilling) to stop the monthly withdrawals coming out of my account (3 additional payments so far). I have followed the instructions to email them at the email address listed on each payment notification, but have never even gotten an acknowledgement, let alone a cancellation of my automatic payments. My previous impression of them as a quality charity has definitely changed as a result of their unresponsiveness.

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Unlikely

When was your last experience with this nonprofit?

2014

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