Fugees Family Inc
Rating: 3.5 stars 2 reviews
Issues: Human Services, Immigration, Sports
Location: PO Box 388 Scottdale GA 30079 USA
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Let me begin by saying that my complaint is not about the worthiness of the work they do. My complaint is about their fundraising practices, specifically their monthly donation program where an amount is taken out of your account each month. I was happy to support this worthwhile organization for the past few years via this easy automatic method. However, when my family needs changed and required that I stop all external donations, they were unable (or unwilling) to stop the monthly withdrawals coming out of my account (3 additional payments so far). I have followed the instructions to email them at the email address listed on each payment notification, but have never even gotten an acknowledgement, let alone a cancellation of my automatic payments. My previous impression of them as a quality charity has definitely changed as a result of their unresponsiveness.
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